SHIPPING AND DELIVERY
We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
How do you ship packages?
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Do you ship worldwide?
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
What about customs?
We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
How long does shipping take?
Shipping time varies by location. These are our estimates:
| Location |
*Estimated Shipping Time |
| United States |
10-20 Business days |
| Canada, Europe |
10-20 Business days |
| Australia, New Zealand |
10-30 Business days |
| Central & South America |
15-30 Business days |
| Asia |
10-20 Business days |
| Africa |
15-45 Business days |
*This doesn’t include our 2-5 day processing time.
Do you provide tracking information?
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
My tracking says “no information available at the moment”.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
Will my items be sent in one package?
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
REFUNDS & RETURNS POLICY
Order cancellation
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Refunds
Your satisfaction is our #1 priority. Therefore, if you’d like a refund you can request one no matter the reason.
If you did not receive the product within the guaranteed time( 45 days not including 2-5 day processing) you can request a refund or a reshipment.
If you received the wrong item you can request a refund or a reshipment.
If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
- Your order did not arrive due to factors within your control (i.e. providing the wrong shipping address)
- Your order did not arrive due to exceptional circumstances outside the control of Feseldo.com (i.e. not cleared by customs, delayed by a natural disaster).
- Other exceptional circumstances outside the control of www.feseldo.com
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
Exchanges
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
exellent quality and very beautiful,'ll buy other for my husband, probably a numero bigger, nao stayed small but if you'll a little bit larger would get more beautiful still
arrived very fast, correct size super beautiful
shirt excellent. 48-50 height 186 3x rus on just right. store thanks for your attention!
many thanks store-100 lovely shirt
thank you! excellent shirt. обалденное quality!!!
Shop has contacted me before shipment to make sure size has been picked correctly. I wear EUR L or XL size, 42 collar size. I've decided to order Asian XXL and it fits perfectly. Quality seems really good.
excellent
excellent More aparenta shirts
The shirt looks great and size fits well but crease quite easily though so it takes a lot of effort to iron.
very good, quality and workmanship great
very good quality, size very good but sleeve too short : ( so mayby when I chose bigger size sleeve will be good but other size mayby its too big
perfect!!
thank you, excellent quality!
ok
I received the goods well. Thank you for your prompt delivery. I wish you tremendous success in everything you do. Too small for me to wear It is good for my brother to wear. I should wear 4 XL size.
!!
good product
ales gut
match shirt description, not заказываем first time ordered 2 size (size l) more husband is than. gregarious store, prompts all before, make order than
push up by store подошёл according to size recommendations and weight recommend
I choose one without breast pocket , yet still I was given one with breast pocket . Aside that all is ok
all
precious shirt, recomiendo100 %.
excellent quality.
delivery of the month. height 179, weight 90, clothes size 50-52. fit! закажем on color may and more bigger size!
first not chose the size подсказал all store but, fabric excellent, stylish fashion 14 days delivery
fashion CARVING Is To my large small
have заказываю second time. satisfied orders. to store in size all
muio good
beautiful high quality shirt
маловата, size was to take more
product conforming advertised, love the quality those shirts.
little bit too small but ok
excellent to all!!
elegant design, color nice, the quality is also height, thank you!!!
fit all store excellent quality
high quality beautiful shirt. and the size l height 172 weight 71 tailgating and not no big.
shirt excellent. with silk not much, but have. 5 looks. long despatching store. passed 40 days before receipt of your order. used to take xxxl but worth collar size 43. fit height and weight 89 179. seller in put gift. excellent!!!)))
ok
shirt good. quality height. son заказывала. all perfect fit size order shipped within a month
fashion CARVING contour me fit well short sleeves a poco But. recommend A CARVING more super selling attentive and gentle. mido 180 cm and weight 94 kg. fashion fashion quality SHIRT Is good.
thank you, fit all! shirt, pure cotton, not see through. height 175, perfectly fit weight 95, although предостерегал store, will be worried small but given feedback i company ошибалась and no risk. wives satisfied. order more will! thank you!
great product. highly recommend.
Too small for me, but this possibility was very well communicated by the store! I took the risk. I'm 179 cm and 102 kg.
.
thx :)
shirt used to take gift consulted store picked отпишусь подарю 2xl 78кг height 167 cm weight 15.02 perfectly fit or not. none none standard quality like what not so sticks fabric feel comfortable.
thanks, fits good shippong verry fast to belgium
thank you
J'avais prie une taille au dessus et c'est parfait. très belle chemise.
match commodity price and quality. material is good. without thread and stains. order satisfied. store responsive, консультирует fast and meet all your questions. fast shipping!
really very good quality shirt. better than expected. comfortable fabric. need more закажем. прилетели москву in less than 2 weeks. thank you.
really super shirt. quality is excellent. have bought 3 pieces
Very beautiful shirt, is well made.
thanks but the shirt is too small do you a bigger sizes
excellent quality! size that must! 2 pcs ordered расцветок other! all the goods to the store!
size just shirt and cool
good quality gift thank you put store
Good quality, but take too long for shipping.
excellent all
I received as ordered. Prompt store. Arrived quicker than expected. I should have ordered a size up - the shirt is perfect but one size too small for me. I must learn for next order!
the fabric is good and wears well.
very long отправляли parcel. blue shirt came, although сиреневую ordered. size 52 russian.
pedire OTHER INSURANCE
like me shirt. заказала husband, advised store 4xl, after all made correct 3xl and company. shirt male still have not seen, but his померила рубахам, should fit. заказала height 180, weight 92. shipping fast. thank you.
great product.
Great
good shirt. normal on маломерит заказала4xl xl
Is A SHIRT pretty stylish good quality RELATIONSHIP A price.
xl ok
i requested XL size but received L size..I wrote also and confirmed that i want XL but received L..
infelizmente não recebi or produto, porém or selling providenciou refund o.
everythings all right
покупала for man gift the wig size (height 175, weight 65) match size l. to be great. shirt and so good. подарю someone more
really super shirt. delivery fast, second order more and will have ordered.
all super as always. thanks to store. already in заказываю four times.
ok
Shirt as described. A little too small for me. fast postage. Thank you
quality is excellent, shipping fast. this order more'll store.
beautiful, very cute excellent thick fabric. arrive hasta a gift and super prompt.
loved the product, great material very comfortable, and delivery inside term advertised ..
excellent, 28/11-12/11 came ordered very fast, quality is good, заказываем 2раз, all is excellent
пришёл order. excellent shirt look stitching material and quality. size just подошёл. excellent store.
stunning quality
Nice purchase
Excellent shirt and fast service
sleeves slightly quality коротковаты height 193
cool shirt! good quality! thank you very much store for help selecting a size if not, i would радовал accurately. and so holder happy i really good! recommend!!!
note maximum, notwithstanding the delay (but know the delay was here no brazil).
quality not as expected
Fast service Thanks
excellent. outdid have my expectations.
perfect the product. optimal quality.
very long, over 2 months. very bad. коротковаты in total and sleeves oh. although меряли all.
Wonderful shirt. Dad is very happy. Good quality. Good fabric. I totally recommend. Nice store.
good store'll buy again
i'm very satisfied cumpriu all that was combined. shirt's optimal quality.