SHIPPING AND DELIVERY
We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
How do you ship packages?
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Do you ship worldwide?
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
What about customs?
We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
How long does shipping take?
Shipping time varies by location. These are our estimates:
Location |
*Estimated Shipping Time |
United States |
10-20 Business days |
Canada, Europe |
10-20 Business days |
Australia, New Zealand |
10-30 Business days |
Central & South America |
15-30 Business days |
Asia |
10-20 Business days |
Africa |
15-45 Business days |
*This doesn’t include our 2-5 day processing time.
Do you provide tracking information?
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
My tracking says “no information available at the moment”.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
Will my items be sent in one package?
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
REFUNDS & RETURNS POLICY
Order cancellation
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Refunds
Your satisfaction is our #1 priority. Therefore, if you’d like a refund you can request one no matter the reason.
If you did not receive the product within the guaranteed time( 45 days not including 2-5 day processing) you can request a refund or a reshipment.
If you received the wrong item you can request a refund or a reshipment.
If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
- Your order did not arrive due to factors within your control (i.e. providing the wrong shipping address)
- Your order did not arrive due to exceptional circumstances outside the control of Feseldo.com (i.e. not cleared by customs, delayed by a natural disaster).
- Other exceptional circumstances outside the control of www.feseldo.com
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
Exchanges
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
perfect
very good store this المره الثانيه اتعامل, thank you very fast
perfect sitting
good
Very very fast delivery!!! ) Good material and size, nice product!!!!!!
perfect I Use xl & xxl & KEDA pedí close-fitting
Gahshdhdrgyhff dhffyhtt fgdygffygfy
good store quick shipping
Nice. 170cm. 74kg
love it
Bon produit. Taille trop petite. Pour L il faut prendre XL minimum.
Excellent T-Shirt, love it!!!
amazing shirt
very cool, feel comfortable
t-shirt came quickly, quality is good, fit size.
all ok! same as listing! fast shipment!
t-shirt cool made. U me size XL fits perfectly. fast shipping raptem two wks
wery fast... than you;))) ....
all perfect!
very fast arrive colombia recommended
quality super, all as photo
amazing store
Shirt is just a bit too small. I am somewhat musculair, not bodybuilder big but more a beachboy figure. Going to try one in XL now. Shape of the shirt is VERY nice, really accentuates the V-shape!
Little bigger then describe
Ordering is not the first time at this store, all
good quality
I ordered xl size m
I loved however had to be a little bigger in size ....
Goods received in terms specified by the store, Good quality T-shirts, size went perfectly (my size m m ordered), I advise zakazyvat. spasibo seller
LOVE this shirt! I went back online to order a few more, and am quite disappointed they're not currently available in my size! This shirt fits perfectly, feels Great against the skin, is Super light and don't even notice it's on!
In general all good but the smell at all terrible, I hope that after washing is gone.
Very good indeed the product, a little slow the delivery more worth apena
Great shirt, took just three different colors .. the quality is excellent, cool design .. posylka came 30 days. on my 100 kg athletic build and height 180 took xxl
Quickly and efficiently. the store Respect
Very very good product content please store i recommend a ++++++
Very nice shirt, but malomeryat) take one size larger)
Bought a medium, I have a small body frame, about 5,6, (170cm)140pounds(64kg)
Great product, all as described.
, The quality standards
Fast delivery to UK nice quality
Good t-shirts, all as in the photo. only sent a long as well as to Belgorod reached in the past month.
Leveringing within 2 weeks, 2 sizes small very sorry but good material nice especially recommended only so 2 size bigger order