SHIPPING AND DELIVERY
We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
How do you ship packages?
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Do you ship worldwide?
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
What about customs?
We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
How long does shipping take?
Shipping time varies by location. These are our estimates:
| Location |
*Estimated Shipping Time |
| United States |
10-20 Business days |
| Canada, Europe |
10-20 Business days |
| Australia, New Zealand |
10-30 Business days |
| Central & South America |
15-30 Business days |
| Asia |
10-20 Business days |
| Africa |
15-45 Business days |
*This doesn’t include our 2-5 day processing time.
Do you provide tracking information?
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
My tracking says “no information available at the moment”.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
Will my items be sent in one package?
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
REFUNDS & RETURNS POLICY
Order cancellation
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Refunds
Your satisfaction is our #1 priority. Therefore, if you’d like a refund you can request one no matter the reason.
If you did not receive the product within the guaranteed time( 45 days not including 2-5 day processing) you can request a refund or a reshipment.
If you received the wrong item you can request a refund or a reshipment.
If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
- Your order did not arrive due to factors within your control (i.e. providing the wrong shipping address)
- Your order did not arrive due to exceptional circumstances outside the control of Feseldo.com (i.e. not cleared by customs, delayed by a natural disaster).
- Other exceptional circumstances outside the control of www.feseldo.com
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
Exchanges
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
not general разделяю delight. like glasses, look cheap.'ll wear. want rating ruin the store therefore ставлю 5 *. if someone moscow in need, sell can discount. + 79265942648
cute glasses. very well made. unfortunately protect insufficient.
high quality glasses, both in all factory outlet store. thanks for store подарочек. all advise.
glasses are very good. put the store gift. and by the way, have glasses wipe cloth
quality is good. bracelet put store. thank you
very cool glasses for its price. store зажал beautiful case. two weeks подвела well and russia post normally shipping more in total package to russia путешествовала month!!!
доехали ярославля to within 35 days. отслеживался track. styrofoam box packed in, profit without damage. quality standards, matches the description. recommend.
lovely simple glasses!!!! it's from this store second -seller thank you satisfied very, better than the picture
presses a little. put bracelet teenager in.
very клевые glasses!
all ok
glasses all super!!! упакованны box in, wipe, cover!!! to store thank you!!!
really super all!!!! and just grade подарочек!!! many thanks!!! молодцы!!!
super
as always, fast delivery and tracking. recommend.
Love these!! I’m ordering more colors now
cool glasses, but ocheshnik would like to them.
sunglasses super comfortable, with polarity. only zausznikow is more pink color than the picture shows
wonderful. have a month. glasses have been very well packed, found no defect no. look qualitative, not хлипкие. lay nice little gift bracelet. its width is adjustable hand any налезет so it :)
me very cute and quality encantaron Is excellent
moscow 24 days delivered to, glasses good, not fragile, soft.
beautiful glasses, with good material. thank you for your bracelet free shipping :)
very cool glasses!!! thank you for подарочек)
wrapping height, boarded good, fast shipping
simply perfect .. recommend the all
good quality product, delivery made very fast.
many thanks wholesale order could pick color. valió the standby. greetings. liliana osorio. peru
Fast delivery. Very well packaged. Thanks to the store for the gift . Recommend
A little small (biggest are available online), and store if you want an advice : you should precise it more that there are the same biggest on your store. Those ones are small for me, but they are very good quality, and great packaging. Really liked it !
This glasses is SO GORGEOUS!!!! I love it very much! Thank you store, very recommended shop!
glasses materials and workmanship is very like wife really super height, on your выглядя completely not, can order other расцветку later. добралась moscow week 2 to fast shipping package.
fast shipping.
excellent. very nice, quality CHEST. exact-selling photo. Shipping rapidisimo. recommend las. selling thanks!!!!
really super sunglasses!
тяжеловаты but beautiful glasses
Fast delivery, less than 3 weeks to Finland. Lovely glasses, good quality. Well packaged and the product is intact. Free gift. Includes cleaning cloth. I can recommend the store. Thanks!
Very nice thanks
love, before delivery * *
very the gorgeous loved super recommend
lovely glasses, суперупаковка. thank you very much.
Fast delivery !! Sunglasses are exactly as discribed. Even received a small gift from the store .
okularki super
lovely. selling aconsejo.
glasses super! very like! made very high!
15 order and today 8. beautiful sunglasses and nice quality. and even a small gift join
lovely glasses. good material.
обалденные glasses. thank you!!!
I love these sunglasses, they are very well made, and look very expensive.
glasses good. not fragile. стёклами blue glasses to... but, only blue and turned plating. inside brown. it сняла star.
perfect product with excellence package thank you for the perfect gift
excellent quality
Perfect!!!!
packed well, match goods description.
cool glasses, quality excellent thank you for small подарочек!
подарочек thank you for
quality super
порадовало quality. reliving per pack, but it's all in box tight safe and sound. separate the store thank you gift bracelet.
glasses super, beautiful, stylish) store подарочек cute put) on their possible to have))))
as described. very nice.
Very cool glasses!
I love it! Brilliant quality! Thank you for extra gift :)
and recommend store. very like glasses. gregarious seller, decent meets промедлений without emails.
thanks to store. glasses super. all recommend.
very very good look nice fashion LENS presentation High quality
glasses cool!!!
Great quality and fantastic fit!
me encantaron las GLASSES.... firm material, fast delivery
love the LENS, Is very Elegant and the First, volvere a buy other color 35 days arrive aliesprex By peru made
awesome.. lovely.. great...+++ store
lay when summer beach these glasses wife подобрал do nothing from, приглянулись. new year and decided to buy. after unpacking dancing wife so far. can not dote, boarded very pretty good, недурно very look, stylish and original! buying!))
satisfied commodity. small put подарочек ..
quality super, but маловаты glass for round face. more buyers казались photo
super. like in the picture
will not be repeated, excellent just, referrers 35 days отслеживался track. thanks for gift and high quality. recommend.
well packed. complete glasses cloth wipe. bracelet подарочек and
fast shipping for many thanks) store recommend excellent)
good glasses. perfect come packed in a box, and have чехольчик cloth. separate beyond that bracelet подарочек put store. glasses have defects, look and sit perfectly. not перекошенные. дужках plastic on which is like me not only. but it is not critical, case possible and taste.
These sunnies are amazing! Super nice quality and heavy duty! They came in a heavy duty box with a case and lens cleaner!
суперрр glasses! quality height. подарочек put store, very nice, thank you! recommend.
довольная супруга glasses! дошла package fast! store recommended!
good one
Cool Product. Just what i ordered
amazing quality and super fast delivery! HIGHLY RECOMMENDED store! will shop again!!
super nice. me encantaron. got your BOX very protected. you a poco demoró But communication free selling was excellent. had BRACELET gift like other cometarios But no care. are bellisimos
good product. the description
fast pretty благовещенска shipping to packaging broken goggles quality used to take gift gift from enthusiastic. thanks for separate store bonus (bracelet) which pleasantly surprised. seller recommend.
Very nice, good solid quality. Thank you for the little bracelet gift!
very Good
Dear friend Very very nice, Thank you so much.
excellent quality للبايع thanks
Sunglasses is amazing. Come to Bulgaria (Varna) for 40 days. I recommend this store. Thank you seller.
many thanks! super!
arrive-dear time, me pareció good quality.
thanx
excellent figment, recommend lot. beautiful Bracelet free gift.
free shipping description. i have added popular small gift in package. i recommend this store!
Really nice and good quality
Arrived intact. They are a great colour. Was able to use them while driving, walking etc.
very Good figment, as picture, good selling.
glasses come))) very cute. заказывала slightly brighter than i color, but nothing! me too this like.-to buy! to store thank you!
EVERYTHING well.
Great product! And fast shipping.
never me arrive nothing!! Contact wherein me? the step up my MONEY or figment?
gooood
super quality nice, love.
Very gud store, and product is as mentioned.
no problem, free shipping arrive figment CASE-perfect condition including inside a Cloth To your.
they are absolutely gorgeous. thank you so much.
When ordered glasses honestly very afraid. but when I got was ошарашена. glasses are very well packed. 2 Pocket and bag. everything is in karobka. glasses themselves Supperskie. included is a cloth. Thank store even put a present bracelet.
glasses брала gift packaging is intact. single glasses defect. very like: look expensive, beautiful. satisfied order.
Too Beautiful, excellent calidad.100 % recommended
Arrived super fast, well packaged, equal to the product advertised, just thought the material a little heavy, uv protection believe that has not.
Quality sunglasses is satisfactory and not too big. Packaging came without bubble wrap and causes the box dented. Should improve the packing.
Went a month, Moscow. at first glance very norms. unfortunately reproach is not in time, so that the quality of socks, not what I can not say. the store put a gift (bracelet) thanks)))
Glasses come in about two weeks. in the box and bag. box and during delivery hesitated, but not terrible. glasses are heavy, do not distort. Included is a cloth for wiping glasses. track to track.
Top super beautiful
Lovely glasses. 26-6 order. in one case.