SHIPPING AND DELIVERY
We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
How do you ship packages?
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Do you ship worldwide?
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
What about customs?
We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
How long does shipping take?
Shipping time varies by location. These are our estimates:
Location |
*Estimated Shipping Time |
United States |
10-20 Business days |
Canada, Europe |
10-20 Business days |
Australia, New Zealand |
10-30 Business days |
Central & South America |
15-30 Business days |
Asia |
10-20 Business days |
Africa |
15-45 Business days |
*This doesn’t include our 2-5 day processing time.
Do you provide tracking information?
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
My tracking says “no information available at the moment”.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
Will my items be sent in one package?
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
REFUNDS & RETURNS POLICY
Order cancellation
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Refunds
Your satisfaction is our #1 priority. Therefore, if you’d like a refund you can request one no matter the reason.
If you did not receive the product within the guaranteed time( 45 days not including 2-5 day processing) you can request a refund or a reshipment.
If you received the wrong item you can request a refund or a reshipment.
If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
- Your order did not arrive due to factors within your control (i.e. providing the wrong shipping address)
- Your order did not arrive due to exceptional circumstances outside the control of Feseldo.com (i.e. not cleared by customs, delayed by a natural disaster).
- Other exceptional circumstances outside the control of www.feseldo.com
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
Exchanges
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
Great set of brushes. Very pleased with my purchase.
I'm very satisfied
Shipping very fast. Brushes look quality. They have come well protected with a small net on each big brush and each brush with its independent plastic. Very soft. Very happy with the purchase.
Great Store!!!!! Thank you to the store-more such!!! Delivery less than 2 weeks-so quickly nothing with Ali did not come. Brushes are excellent, very neat, each brush is packed in its film and mesh-villi did not crumple. I order the second time-I ordered myself with a cover, and now a friend, I recommend-do not even doubt!!!
As seen in a photo a brush comes loose (nothing that can't be fixed with a little bit of glue) otherwise, all great. They arrived in 9 days and well protected the hairs, for putting a but I 'd say that in the eyes they could stick some cat tongue or so and remove from blurring, but that's already my opinion because in the pictures you see the ones that come
Conform to the description
And I arrive very fast
Are great
The goods came quickly, good packaging, good brushes). I recommend the store)
Quality Brushes, hair is super soft and good. I totally recommend them. It deserves its price.
Very good
They 've come very fast and they're fine less one than the handle is taken off and another has the hair a little bent but overall they look good
Like I asked them
Brushes super. Ordered another for a friend
Excellent brushes but they are completely synthetic
Excellent quality!
The product is very good but shipment is very slow
It arrived within 8 days to The Netherlands! Super fast delivery. Quality looks good so far. Thank you store <3
Brushes cool,,, I order the second set from this store,,, with the first set everything is fine, but for the work of brushes there is not much))))
Great quality for price, not perfect but good for every kind of makeup, also professional makeup. Thank you!
Love't
Very good. Worth
Excellent second purchase from this store, I highly recommend, great in quality, worth what they cost, satisfied
they arrived in a short time and just like at the photo
it's owesome, love it, thank you store.... it's arrive early.....
Loved it, arrived early.
Otimo produto.
Brushes with very good quality soft and tupid; the bad q no powder brush
Wonderful, very soft and excellent quality Loved, super recommend!! Arrived 1 month early ..
Wonderful!! Amazing quality, recommend very well these different that found there, the soft. Prefect!
Great product. Excellent material.
ok
Great quality
They're very soft.
Many thanks... the product is amazing... the quality of the brushes are WOW, are soft and smooth... sorry for the late feedback... and they arrived really fast... ... recommend it 100%... thank you
Very satisfied with the set!
Are wonderful and very professional, I loved very Arrived in 24 days here in MG
Received the products in two weeks time. Love the brushes!
very good product. Thanks my store.
They are amazing good morsterial
Product arrived a little faster than i expected (2 weeks) and in good quality for the price it was offered.
Came very fast for Brasil. Bought on 19/08 and arrived in 12/09. Found very well packed, good quality. Will try but quite liked.
Great product without including the delivery, very satisfied thank you.
Love it soft and good quality
High quality product
love love love the package and brushes
Good brushes with soft bristles and awesome to use
Image consistent with the delivery, the brushes are largely correct for the price.
Excellent product, my mother likes birthday gift! Worth
Product arrived in less than a month, well packed. Still not used but have found a great cost-effective. Recommend.
buenas
That happiness this lot of professional brushes, the quality feels good and thanks. To their diversity we can do everything Remove, apply, fade, degrade... Even a Eyelash/eyebrow comb and a foam tip brush is included. The sleeves are not too long which allows to put them standing without them tipping brush pot (an old jam jar at home) Lot of an unbeatable value for money excellent and very serious shop.
The order came within a month, the quality is excellent, there is a small smell, the cover is like in the photo, all the brushes are packed in place. I liked the product very much.
Haven’t tried the brushes out yet but came very fast within at least two weeks or less
I love them. They're soft but strong. Great.
Very good! I recommend!
They are perfect! i love them
I love the brushes, the quality is very good the only one I do not like is the foundation brush, the quality doesn't match the remaining brushes in the set.
Delighted with the brushes, these are the second ones i buy and repeat very good hair and a comfortable handle for daily use
Loved as the description… Indicooo is very good and is quality
quality products and fast delivery
It takes too long. They are of good quality. A lot of smell. But good
the box arrived very cracked and wasn't wrapped properly.
Enamoradaaa
Same to description a passing
Parking is good and quickly reached! Thank you all quality
They arrived in 8 days, so very quick. The brushes are better that expected.
Very good product, recommended 100%
All in very good condition and very fast shipping
I really like these brushes. They are soft and the bristles don't fall out. Used and washed a couple of times.
I gave these brushes to my girlfriend and when she tried them, the hair quality and consistency of the brush seemed spectacular. The handle is very good material and the case it comes in is very practical.
Product according to specifications, arrived in less than 2 months
super
Best Brushes I’ve have had. Really can compare them to ones in Sephora!
Everything came quickly in perfect condition! I liked everything very much, soft and nowhere sticks out pile.
Great quality! Synthetic brushes, very soft. Arrived very fast, maybe after 2 weeks! Highly satisfied. The only problem is the smell, but I left it opened on the balcony, so no problem. What is more, each brush was covered with plastic bag, this is not the greatest thing, but I understand that it comes from the factory in that way.
Really good quality for such a good price! I'm really happy that I bought these :)
Came fast. Great brushes I love them!
-
The brushes come to me in optimal conditions within 34 days, shipping to Pernambuco. Only 2 brushes showed the bristles slightly crooked due to packaging, but nothing that time they come back to normal. They are VERY soft, yet will test, then come back with what I found! Thanks to the attention and take my doubts, sure to buy back with it!!
Very beautiful make-up brushes! Good quality and fast delivery! 5 stars! Thank you store!⭐️⭐️⭐️⭐️⭐️
I get it all right. Super fast shipping good quality thank you very much
Thanks!! Good quality.
good
Envío rápido y preciso. Encantada!!
brushes seem to be of very good quality however the leather pouch while useful seems to be of average quality. Pouch appears to be made of shiny poor quality leatherite
très doux
Пришли очень быстро. Заказывала 26.05 пришли 6.06 в Крым, Феодосия
Muy rápido el envío recomendable 100%
Excellent store. Recommend to all
Llegó muy rápido el producto.
it looks great, quality of case is very good too. Brushes are very soft and are exactly what I bought.
быстрая доставка, очень быстрая...кисти хорошие
Simplismente estou encantada com o material dos produtos! Chegou dentro do prazo especificado!!
genial
Good stuff
muito bom demorou um pouco pra chegar aqui por causa da greve ótima qualidade
Thank you, they are percect
very nice and soft brushes
за такие деньги , просто супер , кисточки очень большие -это минус , в остальном норм
Amei o produto !!! Chegou rápido , em perfeitas condições!! Qualidade excelente !! Super recomendo !!!
Produto perfeito! Recomendo!
Пришел заказ чуть быстрее 20 дней, около 10 дней посылка проторчала на таможне. Супруге очень понравились.
Qualidade ótima, veio bem rápido.
Buena calidad del producto me encantó y llegó rápido.
Pędzle naprawdę dobrej jakości, paczka przyszła dużo przed czasem. Są miękkie, dobrze się nimi blenduje i rozprowadza produkty. W jednym jak się dobrze przyjrzałam wystawalo kilka włosków, ale były chyba pozostałością z taśmy produkcyjnej, żadne inne nie wypadły. zaraz po otwarciu śmierdzialy farba ale zapach szybko się ulotnil. Polecam!
everything is good
excelente !!!!
super
Son muy suaves. Están muy bien. Los recom8endo
excelente producto y rápida entrega
Product as promised. Fast and quick delivery and humble and honest store. Would like to do more shopping with the seller. Highly recommended.
Estou satisfeita com a compra.Muito bom.
The brushes are very soft, they serve me very well to make up, they are of very good quality. Thank you very much. I am very happy with my purchase.
muy suaves
Excellent quality and presentation, I'm very pleased by the product
Great quality!
super soft, beautifully packaged, all 24 certinho, no harm, a little smell glue but after a time airing clothes sumiu... soft bristles and good expessura! super recommend!!! some säo duo fiber ❤
thank you arrived certinho recommend
perfeeeeitos!!!!!!
stunning
fast shipping brush excellent
very nice and the delivery service was so fast . love it
arrived on time and have good quality!
arrived na before the term, fine boxed, however with a smell very strong, had that there let immediately. and even so the smell continued. but the bristles are soft is the product and quality. recommend
many thanks!!!! very good goods Attention arrived & time dijieron me!!! haunted i'm the venderdor Always was PENDING wholesale!! recomendadisisimo!!!!
liked very, are perfect. more take long the delivery...
the product arrived before the deadline and aprarenta be quality still nao did the use same
amazing
very fast
Very good quality! I like them very much, i love them!! Thank you very much!
excellent! i'm very happy with the product!!!
Delivered faster than expected. Quality better then expected! Worth the price. Thanks!
top
pinceis came mashed, but believe has been at evil shipping from post office from here. pedi in 06/03 and arrived in cuiabá day 24/05. notwithstanding mashed the bristles are perfect and are very soft. recommend!
loved the brushes, equal the image!
It very fast shipping and satisfying product hope for your more buyers thank you for your product its very nice and fluffy
arrived fast, very good same. product we arrived faster in shopping no aliexpress. under 45 days.
brush good! 4 star ставлю brush for клатча from odor because
soft brushes free shipping arrived well packed into EVERYTHING gluer BRUSH HOLDER smell a perfect condition
пензу пришёл order in just 10 days! like brush, cool!;) подарочка no, but also very satisfied without buying!
the products are great and reached inside run!
the product nao arrived, but went reembolsado and the store is super considerate
perfect product
Excellent, my gf loves it
russian center part goods arrived in within 13 days. free shipping normal for the ali and very fast) all the way отслеживалась package. for applying facial beauty optional заказывала tone, but лихвой brush with short set. with справляются priority and with this they rah. description photo and fit brush. own was packed in each net,-smaller and bag. smell of glue was. apparently come свежееприклееные))) in fact is not critical. morning and night the window put all ok. strange bag case material but not on it and hopes возлагала. themselves have important brush. decent and. action are good. not лезут, not расползаются, washing soap пережили perfectly. big пользуюсь has almost every month and day. original lost. gregarious store. all the questions responsible. recommend!
gorgeous wonderful, professional quality
good, fast shipping present smell and pretty strong. выветрится!
excellent quality, ever super recommended.
loved, are great
hot single product problem received fast strong odor-painting
super.
Otimo
Good quality i recommend thanks to store
the product is good quality, came well packed, stayed super contentedly with store because stretched the term protection product no i request, due to delay the post office the brazil as always deliver, were virtually nearly 4 months early arrived. comprarei again per that seller.-thank you
One of the best things in AliExpress
.
very fast delivery
came well packed, brushes good quality and good price, store very considerate, recommend
fantastic the brushes. optimal quality. recommend this store.
simply loved, product optimal quality, so demou pra arrive in my home per bill lousy service from post office brazilian, super recommend store super considerate, increased the term protection product even before order, super loved concerteza irei buy again. arrived missing one week for 4 months.
loved! super soft. great even the kit super recommend. only take long pra arrive, but valeu the feather.
cool, good quality
very cute!
Brushes look nice, hair doesn't seem to fall (at least now), but has a very bad plastic smell.
thank you very good liked very i recommend
beautiful
Me encanta i Loved
the brushes are wonderful, soft and with a quality amazing. it took pra arrive per account the post office the brazil, but the store stretched the protection purchase.
Perfect
ótimo profurô!! recomendo
Thank u,fr the brushes,they NYC and soft. I luv them
first quality first brushes, poiles are too soft i find the .. but i am satisfied my shipping
Nice stuff.
it took more arrived :-)
best the q me hoped, professional Use To
brush good, horrible case and here, creepy stinks glue
Good
they're gorgeous, perfect. i loved and arrived on time.
Great product, store shipped it very fast.
Maravilhoooosooooooooooo
Its perfect, I havent used it yet but I love it so much. Only problem is that the case for the brushes smells a bit but thats okay
great product, pretty valley the feather, pra who lives no brazil knows the absurd that is a simple brush here.
quality product! gorgeous!
led 4 months pra arrived. stayed us our post office per three months.
Great quality !! I will be buying more brushes
Amazing brushes ! Better them some of my high end brushes !
pinceis very soft, a penalty that it took 130 days for arrive! blame the post office from here. the store was very considerate, bested my expectations!
optimal quality! loved. one from my best purchase
EVERYTHING ok. fast shipping and high quality nice
very good the product, arrived inside run.
description all-match. brush good, not particularly сыпятся. ratio for appreciating/quality perfectly. шёл goods very long. in december заказывала, received in april end.
super. smell was plastic, but выветрился after washing.
ótimos
Really impressed with these brushes. took close to a month to get them here. they feel really nice. can't wait to try them out
brushes are Okej, but very intensive (nieładnie) pachną
thanks so much for brush! they are very good! value at an altitude of the quality for this! whole all! i satisfied!
arrived before the praso!! loved
integrity and fast enough goods come in sound. can't dote tassels, very like! recommend! store excellent!
loved!!!! highly recommend.
contented
LOVE IT !
best purchase i ever realizei no aliexpress. very-thank you ao store per all careful na delivery and the quality and fidelity product. loved!
wonderful! arrived blisteringly fast, about 15 days, quality flawless, simply loved.
product by order and satisfied very) store conscientious, sent directly, timing интересовался обстоят as shipping & case with, extended self closing time to order; order well packed, protective brush in the bag, very nice brushes themselves,-included case good recommend to order)
All the brushes are in very good condition except the highlighter brush
product arrived, it took why stayed halted in curitiba, but arrived all right and no charge, agradeço. joinville sc.
product arrived off the lead time. more, arrived in perfect condition. my wife loved the product. same bearing this delivery delay!
I liked product e shop sent fast, but delivery delayed so much it took more than 3 monthes.
loved, arrived super fast. the quality brushes are optimal and the brushes are soft.
the perfect product
exellent quality! with a cost beneficio otimo, highly recommend.
beautiful, soft and useful! arrived in about a month
good quality
Very satisfied with product!!!
loved! came all certinho, arrived in 34 days. super indico!
Item as described. Well packaged and fast shipping. A+++++. Thanks.
the brushes are very nice..all are very smooth..i m happy
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very Good
fast arrived!! very satisfied
wonderful
looks good. 5 stars
quality nice and A variety BRUSHES and brushes. nicely individually packed.
Ive had the brushes for a while now and I Absolutely LOVE THEM! My makeup comes out flawlessly. They hold product VERY WELL! I haven’t washed them yet so idk how it holds up after being washed so ill leave an updated review
arrived on time brushes very soft beautiful brushes well package but had a strong smell but still love them definatly will order more in the future
arrived super Rapido, 10 days and taenia Home powder!!
i am very funny my order set just 10 days the brush is described as pictured i recommend very soon
soft, no loose the pelinhos, cable firm, very well packed and baratinhos, it took 3 months per the mail be curled.
veryyyy fast shipping. i recived the product after 2 weeks and was the same as the description. veryyy recomended
Once you opened you can small something weird but besides that it is exactly as the description, brushes are soft and large enough. Arrived after 2 weeks.
good brush, soft. fast enough come
Good service although there was delivery delay, I guess not related to sender but due to Post office issues in China. Finally, I'm satisfied with the item and appreciate sender care whom was very worried due to the delivery delay.
Perfect.
excellent! the brushes are wonderful! best quality, very top! right very soft and well filled. the brushes come very well packaged
it arrived so fast in iceland but no pocket like what is shows in the photo but everything is very nice and perfect
Excellent product! Super happy! Good quality and no hair fallout. No smell. Fast shipping to Iceland! Less than a month! Excellent packaging. Will reccomend!!! Thank you, thank you!
amazing shipped fast ומכיל up all brushes
Better than expected.. Very satisfied with the product and service..
Second time ordered, very satified indeed.
excellent quality, chili 19 days arrived, 100% hot recommend
very good, super soft, de proficional, it took na scrub per reckoned that the post office is wrapped, but valeu the feather have expected, i'm loving, not went tributada, it took 3 months early BRASIL-MS
very good brushes fine soft. super recommend. only take p arrived.
perfecto6
all good quality before it is expected period. подарочек small вложен. thanks. and recommend store.
super
like brush, there are true bad smell. 19 заказала 11 received 02.01. because of this month to australia nearly 1,5 walked ставлю 4 star.
Everything was amazing, just the shipping but I understand if you’re going to pay less of an item obs it’s going to take longer to come. My feed back in in the images please look :) very happy. Highly recommend!!
gently brush all packed, a nice and cute
great and full
excellent quality and easy to use wide range. really impressed.
excellent
wonderful!!
*****
Perfect and soft. Live it
i like thim
perfect. Took a little longer to arrive than expected but it was Xmas so don't mind. communication with store excellent. very good quality brushes reccomended.
good the brushes start good are. more starts the loosen the cable brush with just 2 days use
Cool ALL very las Professional subes and love
it all as stated. шёл order about 3 weeks. отлчно packaged. brush overall good. declared fit. mini small gift invested store makeup eyelash.
brush, лезут not villus. quality is good. 3 брянска delivered to.
all super, tassels qualitative, thank you store)
not bad brush. but not ideal
brushes in excellent condition, but i can say i still try them very satisfied. before expected arrived.
can purchase with he and 100% safe i recommend
ok
Amazing, I'm very satisfied. Get it!!
good product u thx
שעשיתי satisfied מאודדדדדד purchase אכי favors
very satisfied with the product. arrived inside run in perfect condition and well packed.
all is well. glad to wife.
the quality dos pinceis me surpreenderam lot... great!
optimal quality. but a little smell, but not strong. excellent cost/benefit! packaging in perfect condition, all perfect and exactly as the description. store man sent a little gift super indico!
product me surprised, 3 months for arrived. liked pretty. farei other shopping, highly recommend.
excellent the timeliness By figment many thanks.
excellent product. i'm enchanted!
super perfect quality
the product arrived without the your door case
optimal quality products!!! i'm very contented.
Lovely brushes
excellent!
Brushes are very good. They are high quality but i have question are these washable
Perfect
I liked and the my girlfriend even more, thank you!
Product great quality... arrived just right and still came a small gift .....
My order came just over a month and I'm loving. all in excellent condition, soft bristles, only a little glue smell... well, I congratulate the store for the attention and confidence. super recommend!!!
The product came equal to the announcement, super soft bristles! attentive store, arrived very fast here to the brazil! recomento... just buy more stuff.
Great product, Soft well spread the makeup. arrived super fast. approved!!!
Delivery was very fast. Brush is as soft as MAC original, even softer. I didn't try it on my skin, but should be ok.
Excellent, exceeded my expectations. I recommend!
Great product! super soft bristles, size ok, although I think that would be higher. arrived very fast, less than two months and was not taxed! super recommend it!
BRUSHES really beautiful ever super suaves❤ don't come off the little hairs NEITHER there is excess glue. obviously have a ligero Smell as EVERYTHING figment NEW, But with A washed it solved. nicely packed the package. I take 4 weeks To coming. he store kept Always attentive.
Exelente product. arrived in prefect condition just like in the pictures. loving all brushes.
Excellent producer super recommended 100% \%. very quality nice 10 out of 10. happy with the SHOP the store Always answered my posts and from a home tourism Always was on the lookout. I Shipping a gift super happy
Very Good, the BRUSHES Smell of las not Is very nice:/But EVERYTHING well, quality nice and the store sent a gift, it doesn't To that Is jajaaj
My happiness has no limits! cool brush! in the comfortable. dostavili 10 days in St. Petersburg, for which I am very grateful to the store. the seller gave me a coupon discount and things for the eyebrows) very nice, thank you and definitely will order again
Peeeeeeerfeito. arrived very fast here in brazil, was delivered in 40 days. super attentive winner. I recommend the all.
received all 24pcs in perfect shapes n condition, bristles r soft and gentle on the skin. Shipping was faster than expected. communication was excellent with store,he prompted that item had arrived before i was called for collection. very satisfied