SHIPPING AND DELIVERY
We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
How do you ship packages?
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Do you ship worldwide?
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
What about customs?
We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
How long does shipping take?
Shipping time varies by location. These are our estimates:
| Location |
*Estimated Shipping Time |
| United States |
10-20 Business days |
| Canada, Europe |
10-20 Business days |
| Australia, New Zealand |
10-30 Business days |
| Central & South America |
15-30 Business days |
| Asia |
10-20 Business days |
| Africa |
15-45 Business days |
*This doesn’t include our 2-5 day processing time.
Do you provide tracking information?
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
My tracking says “no information available at the moment”.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
Will my items be sent in one package?
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
REFUNDS & RETURNS POLICY
Order cancellation
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Refunds
Your satisfaction is our #1 priority. Therefore, if you’d like a refund you can request one no matter the reason.
If you did not receive the product within the guaranteed time( 45 days not including 2-5 day processing) you can request a refund or a reshipment.
If you received the wrong item you can request a refund or a reshipment.
If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
- Your order did not arrive due to factors within your control (i.e. providing the wrong shipping address)
- Your order did not arrive due to exceptional circumstances outside the control of Feseldo.com (i.e. not cleared by customs, delayed by a natural disaster).
- Other exceptional circumstances outside the control of www.feseldo.com
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
Exchanges
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
Norms
I liked mascara. Came fast
Ordered 20.10, received 14.11. I order already 3 times. I like it very much.
Went a long time
I really like ordering not the first time.
I order a second time. Chic mascara for such money.
In Ukraine, mascara came quickly. Quality is satisfied. Eyelashes are quickly dyed and the effect of thick eyelashes is created.
Delivery month, mascara this adore I take the fifth time truth from different stores, this is the first time. Not failed.
Shipping fast! Carcass simpotyashka. not yet painted.
Very good.
Better than k expected, well
Ever ordered, for me ideal.
Mascara bomb, looks very natural and perfectly lengthens!
Good
Very, very, very long delivery .. 3 months ..
14.08-7.10 to moscow. Mascara i order not for the first time. I like everything. Seller 5 *. Thank you! I did not communicate with the store. I see necessity. The track was partially tracked.
Corresponds to the description! Very cool mascara! Excellent lengthens and twists, washed off easily with water, does not smear.
Nicho so, persistent, lengthens. Not worse than alobon 3d.
I really liked mascara, delivery month and ukraine, the store is well done, thank you, i recommend!!
I love them Rimel
Great mascara. I order from this store not for the first time.
Not yet uzywalam
Uzsakyta 08 17 Gauta 09 13. Nerealus Tusas. Labai outlet atskiria IR pailgina IR pastorina. Neraliai nusiplauna Su siltu vandeniu o tiksliai pasildytais pirstais. Rekomenduoju!
Mascara is incredibly cool, i order not for the first time, this time i ordered a few things. Best mascara!
Great very satisfied especially why you withdraw very easy and keep your lashes very long
Great mascara
All good. Slow transport
Top, arrived fast and quality is wonderful
Thank. Everything came on time. I'm happy))
Mascara is great. Do not smear, do not crumble. Firmly sits on the eyelashes. No mascara in russia of the average price category is comparable to this. And lancom is stable, too. And this mascara is the best real. Does not lie down with comedians. And the tuba is beautiful. Mascara stood for 5 tests by a dental doctor). Delivery was long. But it didn't matter to me. It is necessary to order immediately 2-3. For girlfriends as a gift and for yourself
The order did not come, but the store returned the money, so i put 5 stars
The order was not received, the store returned the money.
Good mascara! It was a month, i order a second time. Enough for months 6, if you paint every day. Very stable and not smeared. Washed off easily with warm water.
Everything is super! Oddly enough mascara came right in time! On august 14 there was a track. And on august 14, i took her! Thank you to the store) this time straight tyutelka in tyutelku!!! Favorite mascara! I use only this ink!
Preci nesaņēmu, bet caur strīdu datgrieza naudu. paldies.
Very good carcass! Does not crumble during the day, allergic reactions did not cause me, cilia really lengthens. Thank you store! I recommend.
It lengthens well, but does not give much volume. It doesn't seem to crumble. The second time i'm unlikely to take probably, i'm looking for something more powerful.
The product corresponds to the description. I order not the first time. I will continue to use the services and store and goods. delivery to latvia 3 weeks.
Mascara cool!! I recommend
Delivery 3 weeks. Good packaging, not wrinkled. I ordered this mascara according to the recall of a friend, she praised it very much. Mascara is fresh, the smell is pleasant, the brush is silicone.
The order was not received, unfortunately... i ordered two carcases from different stores and both did not come...
Excellent mascara, i advise everyone!!!!
This is my third carcass from this store. Very satisfied. I don't even want to look for anything else. Thank you seller!!!
As always, everything is fine
Did not come
Used it for 1 week, love it! Initially I was afraid that it won’t come off with water, because it’s waterproof, however it comes off easily! Highly recommend!
Dar nebandziau taciau pristatymas Super 20 dienu rekomenduoju pardavėja!
Mascara i order not for the first time, i like it. Ullyvaetsya eyelashes and gives volume, does not smear and does not crumble. The goods were delivered in a month.
Mascara did not receive, but the money was returned quickly.
Delivery month, package whole
The goods did not receive, the store did not argue-immediately returned the money. Thank you, but it's a pity that the expectations have been wasted!
Pretty fast. The track was not tracked. Everything is super. in fact, i have not tried it yet
Came quickly, the packaging is whole, ink is happy. And the store too. Thank you!
Good
Good carcass lengthens store quickly sent
Still not tasted… but all Orginal
Mascara super! Shipping fast!
Fast delivery. My absolute favorite mascara
The store returned the money, the goods are not delivered. The seller only came out in a week so that you decide.
good mascara, but I know better one
Ink is very satisfied.
The goods did not come. The money was returned. For this five stars.
Shipment was really fast! Mascara works as always :)
Very like. super
Amazing!!! Use this mascara for years!
Fast shipping. Excellent quality!
My favorite mascara, washed with water lumps
I took such mascara repeatedly, the delivery of all year was very long. This time i decided to insurance and ordered in advance, it came in 3 weeks. Recommend product and store
Really, good mascara. Worth your money. Boldly take
The goods are not received but the money is returned i will still order
I order not for the first time very fast delivery to israel for a week. thanks to the store
Went ooochchcheennyh for a long time, but mascara is good, waterproof
the best mascara you will ever need!! promiss this is the only one you will ever buy again and again and again
Cool mascara. I ordered it elsewhere, now it's not there
Nothing special, i'll see how it holds. Packing at a high level, you can take a gift.
Excellent mascara lasts almost a day does not crumble, ordered two more. the store is satisfied
The parcel came in 3 weeks. In the vologda region. This is fast, given that recently small parcels have ceased to come at all, even after 3 months. Mascara itself is awesome, super! I ordered 182 rubles. And the store umnichka. The order came from hong kong.
I love her very much. I order for the third time
De beste mascara die ik ooit heb gehad! Fijne borstel, waterproof en geen last van mijn ogen. Ik ga meer bestellen!
Fijne mascara, is alleen niet goed waterproof
I did not use it yet but I looks good I will give a feedback and I see how it works
recomend prailgina blakstienas nors siek tiek klijuoja
Very good mascara!
tudo ok
Tout ok. i like
заказ сделан 18.05-получила 4.06. доставка супер быстрая даже не ожидала. упаковано качественно. туши на вид презентаьельная. кисточка туши устраивает.
Ок
понравилась, можно еще заказать!
Best quality ever! Thanks store!
absolutely excellent mascara. it will not come off all day long!! I take it off either with actual make up remover or after I've been in a steamy shower for 20+ minutes, I can wipe it off without turning my whole face black. absolutely will be ordering again. no need to buy any other mascara!
Тушь просто класс! Заказываю раз шестой. Доставки 14 дней. Это рекорд. Обычно месяца по два ждала
спасибо отлично
Excelente! Vou comprar mais vezes!
tusz genialny! bardzo szybko zasycha, nie rozmasuje sie, nie odbija, nie kruszy sie i do tego bardzo latwo schodzi podczas demakijazu
Красивая упаковка,не пахнет,хорошее качество.Спасибо продавцу.
Very nice
thank you!
thank you, good mascara посторонннего no smell, lays down good.
заказала may 10, 26 has arrived брянскую area in ink. thank you fast ship the store. packed as the photo, пробовала have not very natural, later дополню feedback. satisfied as long as so and)
i love this mascara!
I'm very satisfied
more two months product waiting. communication store it only takes you not serious you say very sorry. i am glad product still inside come had not expect more 60 days.
bottle in beautiful natural good. lays down on eyelash evenly, not размазывается, easy washed
пришёл order very fast, красилась until the will mascara old when waiting. solid and looks very good packing.
not much, alobon 3d with this shop much better on...
satisfied מאד, recommend for everyone, resistant
arrived today 21.05 great product
fijne mascara
normal
ordered 26-4 delivered 17-5
finally after placing more order i get one in this today's unfortunately ..
very fast shipping mascara super. заказываю second time, and will still.
excellent, mascara заказываю second time, mega this store, отслеживался track
good But no Is EVERYTHING waterproof bag. Shipping very fast
fast shipping store recommend!
Excellent
fast shipping canada
new excellent ink. тоненькая tassel, прокрашивает all excellent.
ink super
delivery of the month. packed помято nothing not good. пользовалась not more, have a little smell. mascara keeps as напишу later. due to store as fast shipping
It tooooook a veeerrryyy long time to get here. Weird because the store said it was shipped by air. Ah well, the mascara is good!
good product store recommend بالمتجر شكراً .. naughty not arrived يسجلها by seller without extra money... purchase more future. شكراًً
like me ink, take the second time, stay up good, formed no lumps, the store is very responsible, mascara not sent and seller first came, thank you very much.
thinks num mascara good the blue q bought wonderful that volume he already comes with fibers mixed so the more volume
all ok, thanks
excellent quality and super fast delivery product! 5 + the store promptness!!!!
very worthy mascara
came in kiev 23 days. well packed, not stink china, as conventionally happens, ink smell and. not tried in action, feedback дополню then
love Is second set I ask
cost effective is good... the bristles are small then ajundam the lead the eyelashes .... isn't the water proof... but not sai easily ..... liked pretty him .....
Eyelashes will pop after using this mascara. Must wash it off before bed Bc it does get really hard
all is well. glad to wife.
Greattttt
month to смоленска, not really checked
This arrived after 1 month. I decided to try something other than my usual Alobon from Ali and I am not disappointed! This mascara is blacker than black and really does make your lashes twice as long. It almost looks like I have false lashes on! :) Will definitely be repurchasing this mascara as it is really good and super affordable. Thanks, store!
Super
month to almost шёл новосибирска order. no more yourself пробовала
mascara not many happens, just buy it
love this mascara!
Ok
good mascara not склеивает eyelash not осыпается.
2 came send, good ink)
so happy with this mascara! i use it for a year now and still happy! i've orderd a lot! can't without anymore!! and a quick sending! thanks store!!
it is fast, 2, all whole. mascara not заказываю first time very like.
куплена 174р for, iic заняла shipping 3 weeks. good mascara no claims.
like девчонкам ink. all is excellent
demoró But arrive and i content... free shipping selling miy and helpful friendly. ...... many thanks, recommend lot
super mascara
perfectly.
ok, not yet próbowałam
thank you:)
Love it
lovely
the best mascara i ever had thank you
all several times ordered. it is good!! 1 layer all the result. love it
have not seen a waterproof mascara. please, but difficult to wash. good brush. good waterproof mascara!
thank you! all matches the description. almost mo delivery month. the i call ink rubber. in general, satisfied! проверяла, not 2 умываясь, not осыпалась ink, only pair склеились cilia, комочками rinse.
love it!
super. will order again)
офигенная mascara! заказывала ten times, also'll more order shipping month less
mascara not take the first time. краситься effect and then adjust to like.
loved mto good, and the packaging is a luxury.
Great Mascara! im very satisfied with my order and fast shipment!!!! ill buy more very soon!!! thanks store
thank you. отслеживалось. quickly send дошла
thank you :)
first time out заказываю, very good mascara. mascara and recommend store!
Very good
all ok as always
well received, thanks! not yet on eyelashes, later...
product excellent... false bulky and elongated... liked
Ok. Super. Nav vēl lietota, tad jau redzēs.
came mascara safe and sound. packing beautiful, small подарочек not embarrassed. goods store recommend.
дошёл moscow to order within 11 days. 6 days after payment sent goods store. треснула packs of, no no protection. natural fresh.
lengthen. заметила volume is not strong. dries quickly. чулочками rinse. in normal. порадовала алика but only one with me. when it than cheaper.
absolutly love it!
!!!!
such for отично money
great deal, highly recommended
excellent
buenísimo, leaves Long las Eyelashes and Seca fast.
very satisfied
really fine
really super
only the best mascara may picture
Thank You!
wife like mascara excellent quality, recommend.
good allungante mascara. pretty black color and smell. with a fine separates lashes and passed lengthen, with impastarle tends to spend a little more .. if you no excessive some practice. good as top on other mascara for a dramatic effect super
n got the product, recommend not
Adds nice length but not a lot of volume. Nice mascara for the price.
I give 5 stars. Thanks, Paul
mascara not bought first time. all like.
Mascara is not good for me. My lashes are not very nice after use it. Not longer and nothing special..
Snelle levering. Hard en plakkerig maar niet storend! Geen wauw effect!
..
super good mascara! remain good when it rains and runs out. you will super beautiful eyelashes! this is my second order!
verry good quality
good mascara with tassel creates volume, but not extend lashes. washed off easily, комками, normal, effect without panda.
excellent mascara! about shipping month! and flowing сыпется not!! наноситься cool, thick) and main смываеться easy катышками as)'ll more satisfied the order)
вааау mascara!!! ооочень comfortable. cool!
excellent
drop eyelash is best not to make order
excellent
top store. the item arrived reexpedié broken very seriously. bravo
love it
the product is really great for price. i have set fast delivery it arrives in car but it takes a little more effective time set month. i only accurate delivery time are shown as respected.
excellent mascara not сыпется,-enough, мицеллярной water rinse well, shipping fast.
ok
not got the product
good product for price his small delicate brush
all right
bien
Works great! One of the best mascara's I ever used! :)
topmascara
I'm very satisfied. THANKS :)
all fine mascara. thin roller as you create beautiful long eyelashes
My favorite mascara. Thank you very much!
godtei
loved... he incorpa any wires leaving more lengthened. highly recommend and'll buy more. nas photos for realize the side that i am not maquiada not pops my false per be very fininho and short.
perfect comprarei but times ..
normal
Good stіyka carcasses not сипеться, not Got приємного not smell укрпоштою Shvydko delivered.
Mascara came a month. but thanks to the ink is good, beautiful packaging crumpled, silicone brush. I davolno 5 +
Mascara super. silicone brush is very comfortable. lengthens cilia. ya happy))
Arrived on time, the packaging came in good condition, only with a amassadinho on the side, but the product came intact. The store answered all my messages. I ended up using the rimel and looks really very good, and has a significant amount apparently. I will follow up to see if not develop no reaction or allergy. for now I am satisfied.
Posting was a month and is not monitored, mascara ordering 2 times I like it very much, is not annoying, not showered, dries quickly and washed off without smearing around the eyes, thank you store, I recommend.
Arrived soon and without damage. The first photo is without mascara, The second photo is with one layer and a third photo is with two layers. I'm very happy with this mascara and will order more! I don't know yet if it's waterproof and how easy it comes off.
Good product... well packaged and good quality apparently... I recommend the product is the store.
All fine mascara! make your eyelashes incredibly beautiful long. genuine recommended!
Parcel arrived quickly. Mascara is packed well beautiful box. ink is not yet tried.
Booked 18.5 store sent the order the next day. The number is not tracked. packed in a normal package. not what is not rumpled all safe. tush this buy a second time. good щеточька. ресничьки paints over well, do not stick sypyatsya. kachestvo otlichnoe. kak always davolno quality goods this shop. thank you!
Regular mascara, colors come wrinkled, poorly packed... day go made up, I will unsubscribe as held in front of it, on a hot day
I order this mascara is not the first time. very happy. smeared and rolled without leaving streaks. silicone brush, good razedenyaet. track to track. fast delivery. I recommend product and store!!
Shipping 2 weeks delivery to Omsk service aliexpress saver. mascara packaged well. the package everything seems well: the description and the composition, and the date of manufacture and expiry date. smell pleasant, silicone brush, thin (for me-plus, good paints over eyelashes) stop there (to the brush doesn't stay a ton of mascara). a complete coincidence description did not see: lengthen (medium unnecessarily long eyelashes but not thick), but the apparent additional volume does not. paints over well even after the first application, dries instantly, for someone plus, for someone minus (to apply a second layer should be immediately different form lumps). after the first application did not cause allergies, then we'll see. in general, ink for the price pleased, will it checked resistance :-) then I will add a review.
Came quickly record. bez zapaha. brush cool. the texture is good. копобочка beautiful not jammed come. mozhno even to give
Class super all as in the description. delivery is very fast. thank you store
Ordered on the 4th of April, delivered on the 23th of April. The mascara works fine for me. :)
Shipping to netherlands 15 days. product meets the description. dry very fast so 2 layers not between the eye do but even short wait and apply second coat. when to wait the namely paste because it to dry making you lumps. for the top, right volume and extension. give little af hand but precise amount on the lashes. and very, fast what nabestellen :)
Bra lengthening mascara smal med bristle hair jewellery behövt ink. contact m vet så säljaren hur dom steel ink. the the inom utsatt tid.