SHIPPING AND DELIVERY
We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
How do you ship packages?
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Do you ship worldwide?
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
What about customs?
We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
How long does shipping take?
Shipping time varies by location. These are our estimates:
Location |
*Estimated Shipping Time |
United States |
10-20 Business days |
Canada, Europe |
10-20 Business days |
Australia, New Zealand |
10-30 Business days |
Central & South America |
15-30 Business days |
Asia |
10-20 Business days |
Africa |
15-45 Business days |
*This doesn’t include our 2-5 day processing time.
Do you provide tracking information?
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
My tracking says “no information available at the moment”.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
Will my items be sent in one package?
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
REFUNDS & RETURNS POLICY
Order cancellation
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Refunds
Your satisfaction is our #1 priority. Therefore, if you’d like a refund you can request one no matter the reason.
If you did not receive the product within the guaranteed time( 45 days not including 2-5 day processing) you can request a refund or a reshipment.
If you received the wrong item you can request a refund or a reshipment.
If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
- Your order did not arrive due to factors within your control (i.e. providing the wrong shipping address)
- Your order did not arrive due to exceptional circumstances outside the control of Feseldo.com (i.e. not cleared by customs, delayed by a natural disaster).
- Other exceptional circumstances outside the control of www.feseldo.com
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
Exchanges
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
Best Bluetooth headset in that price range
Caustic non Okey
There were wheezes on the street, while connecting to a low temperature.
Good
Delivery fast 10 days. I haven't checked in yet.
Less than 25 days, they are really great, recommended
Wonderful headphones for such a price. Come quickly. The sound is loud and clear. Very satisfied with the purchase.
All classically but the batteries in the headphones last for two hours.
Tavar came very quickly everything is fine no damage is very satisfied
Ordered 3 already .. I will take 4
The sound quality is excellent, the ears sit like cast, included a spare pair of liners and a cord. The goods are satisfied, the store advise
Super product. Kupiłam white and black and I and son we are happy
It took 14 days to reach Spain. They're just like the description. They connect beautifully with my XiaoMi mobile and have good quality sound. Also because of how little I 've tried them, they even serve me to train as they don't fall off the ear. Very happy with the purchase!
I can't add photos, everyone already put a photo. The product exactly met my expectations. The sound quality is fine, the loudness is more than enough. I saw a synchronous problem in the comments, but I tested it on different devices, I couldn't see a synchronous problem. Customs tax is 18.8 tl. Thank the store. Firmly reached my hand in the closed box, and the seller soon shipped it. In general I was very satisfied with a shopping thank you.
Like it!
Great item
goodgoodgoodgoodgood goodgoodgoodgoodgood
I bought my nephew, he is very pleased. The sound is good. The charge lasts for a long time. Came in for 2 weeks.
All cool
Great quality, works amazing. Guide both in Chinese and English, extra fast shipping. I can fully recomend.
oi i wish all stores could be just like you are the best and earphones are very good guys just buy from this guy you will not be disappointed
Beautiful and very good quality
Ok
Fantastic sound, did not expect, very interesting thing, I will recommend to friends.
Quality good high appearance good reviews. Three days when people in the business very fineness.
good
The earphone is cool ordered first to myself, now also to my husband!
Ordered 2 sets. Unpacked for now only one. The second left sealed in the film. (Hope it's not worse than the first) So: ~ Pairing with the phone-I did not understand-quickly and without "dancing with a tambourine." I don't know, maybe it's lucky. I found the right, the pairing, the left-already. And stereo. ~ Ambyushura-and native good, but soft. But I immediately put it denser, ordered immediately. ~ Sound suits me. I did not expect for this price. ~ Control is good that not touch. ~ Microphone-I can be heard well, without echo and entrance effect. First Night. While the conclusion is worth taking. I will go with a week-I will add. Especially if you die or mow start-I will definitely add. That's all for now. Bye!
Chic headphones, everything is audible, everything works.
Until all is well
Headphones are good. The delivery itself is fast, if not for the post of Moldova, which kept a week and said wait for the notice. The connection is fast, the sound is good. Packed usually, came whole and unharmed. Communication with the store was not conducted. It was all good. Thank you. I recommend.
Very good product, with a good sound. The headphones look solid. They only downside, they are slightly too big.
good
Very fast delivery, 1.5 weeks, track tracked constantly. Thank you very much to the store! The daughter is happy!
polecam
recomend
This is the first time I 've ever had a great time in my life. the quality is great and the sound is not even bad!
Super
Headphones came for 21 days on time. The right earpiece does not work at all. Left works well
Product arrived in excellent condition and works well, I already tried it
Very satisfied with the order. Headphones received in 20 days. The packaging is reliable, everything came safe and sound. Seller recommend
Thank you, everything works!
Super! The sound is good and the microphone too. Fast delivery to St. Petersburg.
Bought 26/10 and received 25/11. Excellent, easily connects with the Bluetooth.
SPB reached 16 days. The sound is good and even there are basses. In the reviews offered to change the ear pads for better sound, but for me and the standard are quite coped.
Steep headphones, the sound is good, at first upset that they fly out of the ears, but then realized how to insert and everything turned out. Hood nuns.
Delivery very fast zero problem synchronizacją recommend
Product as described
I got the second headphones, very satisfied with my wife. I advise you. Work sooo long, 10 days went without charging for 45 minutes a day, and never discharged., did not withstand and put on charging))) put the handbag-case branded, nice, thank you! Sent quickly, came too, on Peter two days circled then to Moscow sent))) Well, it's the post of Russia!!))))
Well received, well packed, good quality and perfect sound effect. Good stuff and I'm very satisfied. Seller recommended !
Came discharged, recharged, synchronised with the phone immediately, the sound goes, the child is satisfied, I recommend, a little later I will take another child. Thank you very much to the store
Ordered a second time, satisfied with all 100 of 100
Very loud and very good sound. After being charged the battery last very long. The charging case also very durable. And the design is also very fine
Everything works.
Good product
Recommended. This not four.
I like it! thanx:) and the delivery only took for 2 weeks. Compared to the price, it is really reasonable.
Product arrived quickly. Sound good. Price Satisfaction
I arrive in excellent condition. They serve for iPhone
The goods arrived quickly, without damage. Everything is in place. The sound is good, clean. Thank you.
Great sound quality for the price, but the microphone quality isn't very good. I don't know how other brands compare but with these headphones people can't hear me very well.
Excellent headphones. Good sound. In Voronezh. came for a month.
fast delivery and quality is also good
Successful earbud
20 nap alatt megérkezett, hibátlanul, sértetlen csomagolásban. Eddig jól működik, 3 hete használom. Szépen szól, de mivel én kizárólag tömegközlekedésen használom, lehetne kicsit hangosabb. Szeretem Az eladót ajánlom
Ordered according to reviews, really good headphones.
I tried it two days ago Q got home and no problem, exelent audio quality for price, recommended at 100%
Very good sound 100% recommended!
Package received. delivery is fast. everything works fine. I recommend.
Excellent product. Very good qualityand dzwieku
Excellent product. Very good sound. Recommend
Came in two weeks. Everything works.
Arrived early
Come quickly while they work. Sound at 4!
Without marriage, good quality, plastics, packed well. Nice to hold in your hands. Good in the ears. Fully correspond to the description and display of the video about headphones. Delivery 10 days to Krasnodar region. I advise you to buy.
Super
Everything came very quickly
The goods received, everything will correspond to the description, the quality is good. Very cool headphones, everyone likes.
Excellent headphones, just fire for your money, I recommend, a bunch of videos looked, and ordered, did not regret, class!!!!!!!!
Order Received Fast, headphones Super, charge 100%