SHIPPING AND DELIVERY
We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
How do you ship packages?
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Do you ship worldwide?
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
What about customs?
We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
How long does shipping take?
Shipping time varies by location. These are our estimates:
| Location |
*Estimated Shipping Time |
| United States |
10-20 Business days |
| Canada, Europe |
10-20 Business days |
| Australia, New Zealand |
10-30 Business days |
| Central & South America |
15-30 Business days |
| Asia |
10-20 Business days |
| Africa |
15-45 Business days |
*This doesn’t include our 2-5 day processing time.
Do you provide tracking information?
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
My tracking says “no information available at the moment”.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
Will my items be sent in one package?
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
REFUNDS & RETURNS POLICY
Order cancellation
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Refunds
Your satisfaction is our #1 priority. Therefore, if you’d like a refund you can request one no matter the reason.
If you did not receive the product within the guaranteed time( 45 days not including 2-5 day processing) you can request a refund or a reshipment.
If you received the wrong item you can request a refund or a reshipment.
If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
- Your order did not arrive due to factors within your control (i.e. providing the wrong shipping address)
- Your order did not arrive due to exceptional circumstances outside the control of Feseldo.com (i.e. not cleared by customs, delayed by a natural disaster).
- Other exceptional circumstances outside the control of www.feseldo.com
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
Exchanges
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
Очень довольна! Спасибо продавцу! Заказала еще :))
Great, very fast delivery
My niiiiiii really likee thissss she is soooooo happyyyyyy thanks ....,,
Это второе кольцо что я купила, первое забрала коллега. Оно очень красивое в реале. Большое спасибо продавцу.
Полностью соответствует. Камушки переливаются очень красиво!!!
колечко супер.но большое по размеру.закажу еще поменьше.
Envío súper rápido. En diez días estaba en casa. Es tal cual La foto o más bonito vamos a ver cuánto duran las piedras pegada...
колечко супер! как на фото.
CuDO
классное колечко, богатый вид несмотря на свою простоту. очень красивая работа. заказом доволен, спасибо продавцу за добросовестную работу!
заказ получила. все отлично. спасибо.
nice ring for that price. plus fast shipping. well done store, I recommend.
Колечки замечательные! Размер подошёл! 11 размер на 19.5. На почту пришли через месяц. Заказала уже вторую «партию» других цветов ))
Класс!!!
Наикрцтейшее кольцо. Размеры соответствую нашим. На свой 16-взяла 6. Идеально . Не знаю как будет окисляться..день проносила-черноты нет. Закажу ещё на запас))
ni e
Как на фото, только по размеру не подошло
Lovely
кольцо просто супер !!!!рекомендую! !!
to small
Супер! Быстро! И красиво!! На 16,5 взяла 5,5. Идеально.
Кольцо - супер!!! Покупаю уже второе и очень довольна , одно на каждый день , другое на выход. Шло до Спб около более 2-х мес, думала уже не придет открыла спор , но потом закрыла , т.к наконец оно дошло!!!! Продавца советую
Super
Excellent as described. Thanks
кольцо супер.заказала,одно.после того как пришло заказала ещё два,очень красивое .
beautiful ring! size accurate
Товар пришёл очень быстро,все супер
Супер
Prześliczny cudo
посылка пришла очень быстро
красота неописуема
Очень красивое
аккуратное ringlet, pebbles all in place, sparkle! more went month
ring super. all to i. the sun переливается size подошёл. брала 16,5 6, 5. even could take 6. package дошла within 23 days.
its beutyfull
beautiful ring, size 7 suitable 17,5.
super! really liked ring. переливается light. convenient. recommend. thank you.
really super ringlet! design excellent, top quality.
very beautiful ring! it is fast! i recommend)
fine boxed. cute. service.
very beautiful
I like it thanks so much
fast shipping 17 days to продовца
ring gorgeous, all stones! переливается, shines. how will see приноске
nicely good figment
заказываю second time. very satisfied.
ring super. looks chic. glittering.
everything. thank you store.
Very Nice!!!!!!
very beautiful ring, size (6.5) perfect. free fast neat. worth 5 star serious store.
тюмени went to month. our заказала it matches 7 size-16,5. cool ring, shiny elegant, looks dignified not cheap. it will the straight for summer!;)
Excellent
Beautiful ❤️
Very nice
super
very beautiful,'ll more order, recommend
beautiful ring, брала 5,5 size, slightly longer will take the next time
lovely!!!
маломерят in size
top
very beautiful
thank you! fire simple ring!!! заказывала second time, first on stolen unfortunately, order to the second time.
very nice, size 6 also to fit.
Match to the description. Good and shine. Unfortunately it is too big to my finger... I measured the wrong size :(
Perfect description. So happy with the store
ring is very beautiful! маловато but i
but beautiful dress
ringlet come, packed well, size, very beautiful солнышке on shiny and cool!
Pretty
very beautiful. shiny. delivery of the month. as our size 5.5 15.5. life more shiny
nicely very happy
slightly угадали-тесновато little ring with the size. size need take longer because of the width, tk. wide enough it (камешков 5). fully compliant with item description, pebbles all in place, neat, light/glisten in the sun, shimmer. overall order satisfied. and recommend store. passing way all отслеживался track.
perfect
elegant ringlet
hello i got this product very quickly and quality of this product was really appreciable and thank to aliexpress team and also store for this product best regard Engr. Md Ashifur Rahman
perfect many thanks.
Nice Looking
very nice ring, thank you
excellent!!!!!
ringlet excellent! like like!
ringlet it very fast. very beautiful, all stones in place, straight series. your 17 size 7 заказывала (middle finger right hand) village good, 8 but ideally be order, маломерит slightly. will love to wear. store super! goods sent the next day delivery, after payment. and recommend seller. 5 ставлю
отпад ring. general class especially for summer. all stones. same size. girls buy!))
lovely and fast delivery
excellent figment
very Beautiful RINGS
arrived well packed, product excelentequalidade, super recomento. arrived on time determined.
really liked ordered ring as all yet. to store thank you
i beg your always the numero seven into this finger, but guess slightly small
i love big
Excellent
very nice
thank you very beautiful
I love it!! It fits perfect!
delivery of the month, офигенное simple ring, and simple delighted happy. shimmer stones, all quite sit and tight, gold engagement instead of wear'll. girl, order,!. want to store 10звезд put
ring Mordoru :-) very cool, cute, even as well-made. Zamówiłam 6 and has proven to be small, but this is only my fault. we sincerely recommend this product.
beautiful ring! great packaging! just under sunlight shining!!!
ring received. quality made in appearance. your money worth it. satisfied wife, main and.
Happy with ring. good value for the price
thank you all good
The rings are beautiful . Thank you.
liked very the ring, precisely equal the photo, feather that take long arrive!!!
very nice
all ok
Very Good!!
ring super
is nice but is small i can't wear
a little but defected otherwise nice.
Nice ring. Very shiny and totally gorgeous
nice item love it
безууумно. bright, переливается beautiful. delivery of the month
beautiful, shiny. i hope that the will be all the time. Super
very ladny pierscionek. recommend
i say a single n'ai: super!
Beautiful ring
unfortunately due to product arrived but never ended transaction aliexpres
very beautiful very fast shipping
perfect made some style svaroski
beautiful ring, but small
3rd purchase. Beautiful. 1month delivery.
identical PHOTOS wings and understanding you like wholesale lot my esposa thanks supplier
well done to the store tnx i received my ring it is as described but much nicer and beautiful in person i recommend this seller.
very cute...
ringlet very beautiful. description completely. all recommend!!!!!
nice ring fast delivery. thanks
really good thanks
very beautiful ring. real like's mean. while it perfect everyday wear what. ехало but very long.
perfect product, fast shipping, great store, thx
liked immense
shimmer beautiful оооочень stones. somewhere with size 6 15.5. krasnodar came in 3 weeks
ring great!!! cr асота неописуемая!
Nice ring ..but it is smaller than the others and it is the same size ! slow shipping
ring super size fit. size for выбирала. order will still.
Very shiny like my diamond ring
Really nice rings, beautiful colors and nice quality
excellent, quality is good. satisfied order. recommend to buy!
i bought many rings twice مصنعكم منتجاتكم لأشتري other please you can get samples
cute for rozm.14bralam7
all like in the description, 10/10
Perfect rings
ringlet cool, shiny very cool.
Beautiful
Absolutely beautiful! Exactly as pictured and described. Keep up the great work!
all standards
ring fit size really liked stones play design is very beautiful, recommend to store thanks for fast shipping, order more satisfied very
good quality, 3 delivered. thank you store!
enthusiastic i ring super! perfect, thank you, the store fast shipping астане in 20 days.
Absolutely beautiful. Perfect fit. I am in love with this ring!!!!! Just like the photo and even better in person! On time shipment, actually a day early from ETA originally as well!!! Will be buying a lot more from here!
cool, shiny, in place all stones
the ring is gorgeous shines very, feather q pedi size wrong but i will order other, liked.
Thanks to serious store beautiful ring i highly recommend
30.08 ordered arrived in St. Petersburg 14.09. all the stones in place, very happy with a ring. size 17 approached the ring size 7
Very beautiful ring, with all the parts in place. delivery in a month. helpful store. Care only about the size tabled. I measured my finger and gave 60mm, corresponding to size 9, but the experience I found that the 9 is wide, so next time I will order a smaller number. I enjoyed the experience with this store.
Beautiful ring) guessed the size) on 8 of our out... 18 is very easy. I do not know, what kind of metal. will look at how worn. quickly sent)) even changed the address, I not correctly indicated fast respond store) thank you for it! sent 26.08 and has already received 5.09. I recommend!
If you could put 10 set, the quality is excellent, stones do not cling, as it usually happens, made very high quality, excellent store
Fast delivery. 17 days. cool ring, shines perfectly! 17,5 size 7 approached ideally.
I'm speechless! the ring is beautiful!!! i think it was a little tight, bought size 7 and I will buy another size, 8. I recommend the store!!!
Beautiful, high quality ring. to your size 56mm, ordered 8-fits perfectly on average, index and nameless finger. sun osobenno ring charms. delivery fast, I recommend!
April 28 paid, May 22 received the ring. after reading reviews, ordered a slightly larger size-in the end ring only on the middle finger, because it turned out great for the ring. Metering: ordered size 8-inside the wall to wall exactly 8mm. I am happy, thank you store! I recommend to all!
Super cheap cool!!! very fast delivery. free shipping problem serious store 5eme