We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
| Location | *Estimated Shipping Time |
|---|---|
| United States | 10-20 Business days |
| Canada, Europe | 10-20 Business days |
| Australia, New Zealand | 10-30 Business days |
| Central & South America | 15-30 Business days |
| Asia | 10-20 Business days |
| Africa | 15-45 Business days |
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Your satisfaction is our #1 priority. Therefore, if you’d like a refund you can request one no matter the reason.
If you did not receive the product within the guaranteed time( 45 days not including 2-5 day processing) you can request a refund or a reshipment.
If you received the wrong item you can request a refund or a reshipment.
If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
Fast delivery, quality as always on top
Fastening is good, delivery is fast
I do not fit because of the ring is not the phone case. That's why I didn't. And so probably the norms) looks quite)
The packaging is good, the design itself is flimsy, but with its functions copes well, Google Pixel 3A keeps on Hurray.
The package arrived very quickly 17 days. The handle is very strong. I'm happy. I recommend the store.
Not bad, but the plastic is a little fragile for a long time in my not enough.
The goods are received in the shortest possible time. The quality is excellent. Everything corresponds to the description. Thank you.
Eye that package arrived broken, but does not affect product 5 *
Super Spider shipping. The sucker is good. The phone is more vertical.
The product is good everything corresponds to the description but in the case does not climb
I'm super, it was good. Posilku dodomom prinis Courier
Mega fast shipping, after 14 days U me. Very good quality.
Product announcement. A great smartphone is not secure. If in situations very swing the phone can fall.
great product! it is holding on surface like this (VW). thank you !
Received the item in a completely disfigured package. Luckily the holder seems to have survived with no damage. I hope it hold without breaking for the long run, only tien will tell
Good product looks quality and well packaged
It came in 25 days for CMS. The panel is attached perfectly. Thin smartphones in the holder are fixed not hard, but also do not hang out. My Blackview 6000 in the captures does not get out, from the word "completely". On all 3 grips there is no soft lining. So what do you think?
11 days shipping!
Nishtyak. You can take it. Autoclip works, really convenient.
The box is crumpled. The device is whole. For iPhone 11 norms.
The description corresponds. The hinge is fixed rigidly. The phone also keeps well. The package was only packed in a puffy postal package. As a consequence, the box is all wrinkled and torn. The holder itself is intact. Very long delivery, the parcel came 6 days before the end of the protection.
Cool phone holder!
The order reached the Moscow time for 2 weeks, nice. Packed like as good, but when opened the package, the box was badly torn, the photo is visible, but the holder was not hurt. The materials are super, but here nothing surprising, baseus knows how to do things))) not the first thing I order from them. Definitely recommend
Let's see how he's in action. I'll sign it later.
Tomsk To it for 12 days, good holder but will rattle without the phone.
Good holder.
My order arrived at the right time, still have not used. Is like the picture. Seller recommended.
Cool and comfortable thing. Quality is decent. Delivery is fast.
I order the second one. Everyone is happy. Only shipping this time sooo long, more than 2 months. Good Holder
The goods went to Belarus 2 months, paid 13.11.2019 took at the post on 14.01.2019. The holder refused the damaged everything can be seen in the photo, filed for a refund then write what happened.
Long, the box is all crumpled
It's about Israel within Weekly. Really fast. I plain למשלוחים of month and up. Packing good. הקופסא came a little wrinkled but the product was complete without damage. Made of materials top quality as always goods of Baseus. I love the company this. The very stable. Is very compact ובכל it holds the phone shaped great. I highly recommend the product and the store.
Fast Delivery: 15 days to Voronezh. The box when transporting a little wrinkled. The holder itself was not injured, because. Inside is plastic protection. The holder itself is compact and neat. The phone holds well. I recommend to buy.
Let's see how it will keep a little flabby... But orisania corresponds and came quickly... we will add a review ..
The holder is super, definitely recommend!!! very convenient, made qualitatively!!!
Got to integrity. Designed for permanent removal and installation on the torpedo. But there is a remark: the lower part is a rubberized retainer with the surface has an adhesive layer for greater stability, so it is difficult to remove and after a couple of tens of times, it seems, will tear off the body, but I hope for a reverse outcome-will last in working order as long as possible. The device itself holds very firmly.
Good thing. Holds firmly on the panel. The box came wrinkled but the goods are not damaged.
Suction Cup sticky, can be installed on the panel with no smooth surface
Excellent
Mega quickly to Kiev 11 days. In appearance, everything, as in the description, the only thing seems to me that a little prickly. I will install in the car after a while I will add feedback. Store and store Thank you!
I haven't put it in the car yet. Hold the phone tight. When you put the phone down it closes to hold it right.
Product description. Was well packed in a thick polythelia with cells with air. The package can be probably stand. The holder is fixed on any smooth surface of the 5 +. The phone kept good, not great pit is not an obstacle. The Photo in the car did not have time to do. Recommend
Excellent quality. The Suction Cup on the support of some soft rubber. Sticks securely even on irregular surfaces. Charging powerful. Reliable wire
Excellent holder for smartphone. The quality of materials and performance is beyond praise, which you can not say about the package. Transportation did not transfer. As a gift such no longer to give Alas
The feeling of plastics is not of the best. But it is what it is
The usual baseus quality is very good. I will use again and comment.
All is good. Greate store and greate people is working in this store. First product is broken in transport but secund product is greate.
Delivery fast, 1,5 weeks to Mo. Excellent Product recommend