SHIPPING AND DELIVERY
We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
How do you ship packages?
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Do you ship worldwide?
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
What about customs?
We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
How long does shipping take?
Shipping time varies by location. These are our estimates:
Location |
*Estimated Shipping Time |
United States |
10-20 Business days |
Canada, Europe |
10-20 Business days |
Australia, New Zealand |
10-30 Business days |
Central & South America |
15-30 Business days |
Asia |
10-20 Business days |
Africa |
15-45 Business days |
*This doesn’t include our 2-5 day processing time.
Do you provide tracking information?
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
My tracking says “no information available at the moment”.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
Will my items be sent in one package?
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
REFUNDS & RETURNS POLICY
Order cancellation
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Refunds
Your satisfaction is our #1 priority. Therefore, if you’d like a refund you can request one no matter the reason.
If you did not receive the product within the guaranteed time( 45 days not including 2-5 day processing) you can request a refund or a reshipment.
If you received the wrong item you can request a refund or a reshipment.
If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
- Your order did not arrive due to factors within your control (i.e. providing the wrong shipping address)
- Your order did not arrive due to exceptional circumstances outside the control of Feseldo.com (i.e. not cleared by customs, delayed by a natural disaster).
- Other exceptional circumstances outside the control of www.feseldo.com
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
Exchanges
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
excellent jersey
it's tshirt size size l'équivalent fr-89fc01-1, i have taken ca-167 m'allait xxl and as a gans .. 102 kg 1m90. thanks.
fit just right
excellent jersey, fit all, thanks) used to take size xl
this money for t-shirt good for workouts
Excellent!
commodity excellent, recommend to everyone
store recommend) went very good quality and long! thank you so much
recommend
product is awesome great quality and fits well.
such price for standard, very thin
og on 101, size xl
thx
by far the best piece has come so fast content with
top
THANK YOU
excellent
It’s really good
wholesale good arrive fair and packaging EVERYTHING Day dear
order пришёл fast, good quality jerseys, недочет small one, thread stick places. but overall very high!
looks like 걍 price clothes
GOOOOD!!!!
very good
тоненький fabric,-breathable third lower only. synthetic голимая but similar. patch does not match, letter with some came, not pattern. thread торчащих not, label too. size: russian order 50 size l. ecstatic that say, training wear but will. allergic reaction went примерке when on the skin, first wash try.
mo 14 days, quality super, take the after washing, приятна touch, no смешную скажешь looks stylish and not what the price, to store promptness for 5 +, satisfied with the purchase)
quality is good, cm 105 kg спортзале189 in for husband покупала.
good quality. all likes
1
fast delivery, good quality and fit!
Perfect!! Arrived fast!
jersey cool for your money шла, разрезали by the customs, tape заклеен has been cut, goods not hurt, all is normal, thank you)
over the good quality.
this order arrived on time and am glad
cool! fashion quality nice FABRIC
well done)
order 11.11. received 28.11. very fast shipping fully отслеживался track. quality super. thank you store!
super fast no. very very very good store redire bravo and more quality's!!! i highly recommend you
парню заказывала, size (bust 110 cm)
Thank you so much! Very speedy delivery and great fit. Exactly what the descriptions say!
even small xl
tank top quality, that surprised! quite fast delivered. train. recommend 100%!!! thank you!
but i still some style in muscles are working, if not convenient thin shirt, on some septic transpi vis-à-vis material of choice but hot good it c'et échancrer under arm below i cherchais.