SHIPPING AND DELIVERY
We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
How do you ship packages?
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Do you ship worldwide?
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
What about customs?
We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
How long does shipping take?
Shipping time varies by location. These are our estimates:
| Location |
*Estimated Shipping Time |
| United States |
10-20 Business days |
| Canada, Europe |
10-20 Business days |
| Australia, New Zealand |
10-30 Business days |
| Central & South America |
15-30 Business days |
| Asia |
10-20 Business days |
| Africa |
15-45 Business days |
*This doesn’t include our 2-5 day processing time.
Do you provide tracking information?
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
My tracking says “no information available at the moment”.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
Will my items be sent in one package?
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
REFUNDS & RETURNS POLICY
Order cancellation
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Refunds
Your satisfaction is our #1 priority. Therefore, if you’d like a refund you can request one no matter the reason.
If you did not receive the product within the guaranteed time( 45 days not including 2-5 day processing) you can request a refund or a reshipment.
If you received the wrong item you can request a refund or a reshipment.
If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
- Your order did not arrive due to factors within your control (i.e. providing the wrong shipping address)
- Your order did not arrive due to exceptional circumstances outside the control of Feseldo.com (i.e. not cleared by customs, delayed by a natural disaster).
- Other exceptional circumstances outside the control of www.feseldo.com
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
Exchanges
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
take long á deliver msm so agradeço thanks.
goods received in time. quality, time will tell. полёт as normal. to not even native укорачивать as hand boarded. gregarious store.
experience in quality. nicer the better when comparamos and the brand concerned has outweighed our expectations. congratulations!!!
very good the product, optimal quality, arrived all certinho
watch good, almost long walked .... excellent look, walk but.
watch super!
watch very good recommend!
exactly as described
all excellent!)
good man watch
take long devidonos post office, but the pruduto is excellent.
amazing מאד recommended מישלוח מהיא 10 days thank you to the store dazzling
arrived fast and well packed. recommend!
good quality at price paid
came with a wise locking. paguei for tidying.
liked very. perfect.
reached too fast. watch very cute and tough, is stainless same. is the second that buy. the first already has more than a year, have needed only changing the battery. superb value
very good
thanks
grade watch
great product, came well packed and arrived fast
Nice!!
exelente product conforming the advertised
good figment Is comfortable durable and no Is big elephant
very good conforming the ad
loved the product...
product arrived direitinho conforming the description take a little bit but guess q the blame is the post office the brazil even liked a lot. store well considerate.
жақсы. кочествасы жақсы керемет
дошли уфы up to 16 days, all satisfied, glisten ticking
Good
Very Elegant Watch, also weight is heavy as an indication of good quality.
very good the product as always empecavel single poblema was the delay 130 days more that why moro no brazil and the constant strikes revenue federal is the post office ocasionaram that outside that probleminha that isn't blame store tá all great!!!!
amazing пришёл goods. 2 week. looked more not, year but their заказывал 4 back, very like.
all is well. extreme can not understand what's only. or decorative they work?
watch very good
sent different color ((not work small hands
ok
Very nice
not arrived! went reembolsado...
great product
No received
otimo, arrived inside term recommend!
selling ótimo não recebi or produto More or selling me Refund
very good
product conforming described, recommend store
gorgeous
very cute. exellent quality.
i'm very satisfied with the attendance and the fast shipping, but how no brazil things are burocráticas and demoradas, got in 02/2018.
super but behind three small clock for show only..
and can железки укортить bracelet 2-3. look, show time is correct, and can not swim sorry drop not recommended. таскать office work perfect!
have a watch
crimea come in very fast. not bad look like.
cool!!! молодец store! forgotten gift no pro! such b has sellers!
satisfied with the purchase. watch cute and with good workmanship. the wrist band is slightly large but nothing that one fit not solve.
nice watch. exactly as the picture. almost been хабаровском month at the edge.
the product high-level. highly recommend.
i'm satisfied
satisfied
маншаллах lovely watch
The product has arrived and corresponds to the description. The negative fact was the delay in delivery.
identical ao ad
Great product!!
look grade! receipt from order to delivery month.
excellent figment, quality nice, SOMETHING tardado delivery time, Purchase But very fashion quality fashion By satisfied
good
second заказала! watch super! recommend!
super!!! watch. advice
loved exellent quality and the way you are na photo
cool watch))
good
very nice.
very good equal, better than the photo. the unico problem was the delay for arrived.
watch very cute. very satisfied.
very good quality
сверхбыстрая shipping all. thank you for gift
super watch and delivery fast to czech
great! product same as description!
23.11.17 оформил order. to send шла абакана month. 26.12.17 via the received. all отслеживался track way. watch packed well. look, heavy, really super ценну such for. go. watch store recommend.
all good! all is excellent!
very beautiful!
arrived all order! i indico! super cheap and good quality!!!
maximum 29 december day received was a day before december 30 .. .. state within set time
already is the second time that buy and bring fast perfect product
симпотные externally, huge, shiny, small hands for decoration
the product came in otimo state pra use
amazing!! mutou thank you arrived in perfeto state and on time.
not got the product.
very good product, not went tributada, great store, arrived in 30 days, stayed very happy with the product.
yes ples and beautiful. valley the price paid.
very good product.
it took a little, but valeu the feather the product is excellent quality. recommend this store!
all is excellent!!!
blz
very good, came quiet
all standards
product conforming described. very cute.
not got the product, rubbish choice that website
perfect product exactly same as advertised. store is congratulations.
watch delivered on time, good quality, came toast one battery reserve. only lack see if is the proof d'agua as na specification.
all right .. only take a little bit .. more georgeous ..
be but fast na delivery products.
amei simplismente maravilhoso produto top!!! antecedencia com 01 mês mais free delivery. recomendo...
received
free shipping mais quatro months and não chegou. dinheiro lost. não recomendo
it took a little more arrived well packed
liked a lot.
very good
cool watch. assembly came quickly and have quality. very satisfied with the purchase
order come дошло all, watch are excellent. recommend this.
ok... Thais
my product was misplaced here no brazil the center distribution my city mail brazil one shame about the store nothing the complain congratulations with money refund'll making order new seller note 1000
much more beautiful personally
excelente relógio chegou bem protegido e ainda com uma bateria extra.
arrived with 30 day, the product is exelente!
the product nao arrived. makes time and nao entregaram
in order not come two months
that takes, 70 days for deliver the that is that? let improve?
good добротные watch measure heavy, привыкаешь but quickly. recommend
perfect
had a imprevisto with the post office the brazil, more came very fast country origin and i'm very satisfied with the product... came in packaging super shut with great care and safe very satisfied yourself... only the small probleminha with the post office daqui therein went up the they and myself caught there, more regarding ao remaining all certinho... agradeço ao store very acted with the shipping and quality congratulations.
product very cute. unfortunately is not the proof d' water. no want waded into the water with it and the glass is embaçado. stayed very satisfied with the product. came well packed, with battery extra and with the wrist band well wide, enabling adequa-la comfortably ao my wrist. arrived a little before weather predicted.
The product arrived today! It's the same as the pictures and it's working fine! I'm very happy and satisfied! Very good store! I recommend! Thank you!
store considerate! great attendance congratulations!!!!
lot delay pra arrives three months
take long
gorgeous, de optimal quality, recommend!
optimal quality!
Nice!
watch is very thank you like, shipped in safe and sound. one drawback is that the controller is difficult to install прокручивается arrow accurate time.
very good figment
product never came
product extremely good optimal quality. store mando one battery reserve came all work out. arrived 33 days. recommend!
good watch
watch excellent. for the brazil it took about 1 month and 21 days. arrived in great condition!
show ball!
cute, cute, cute perfeito mais conprei ja 5 selling obrigado ao
gorgeous excellent workmanship and quality. i recommend.
all right, delivery inside term, recommend sure enough.
satisfied with product and with the period the purchase up the product delivery.
arrived before the term, product cute and pesadinho.
very good product great store
top more
the product meets expectations.
watch very cute! surprised my expectations! the bookmarks smallest do not work. but is a lovely watch...
super recomendo superou as... relogio muito expectations pretty...
product very cute, chego all right... cost beneficio very good
the screening worked super good and the delivery occurred well before deadline envisaged. i'm satisfied with the product. is gorgeous and excellent quality. is as pictured.-thank you voltarei the buy sure enough!
product excellent quality, cute, well. finished, fine boxed, store man sent one battery extra as gift.
produto surpreendeu expectation-, good selling!! recomendo
fully comply with watch description, excellent quality)
have заказываю таганрога добрался order 15 days to store first time this second battery has been times put this and complete replacement clasp looks great statement hand watch stainless steel ice and here also like stainless steel ice watch bracelet not gloss начнёт alloy from some time use if интенсивном when wearing it go out worthy of still is quite chic look hand watch if buy in the shop will cost 350-400 rubles analog молодец seller can buy happy with your purchase more
satisfied i super! looking rich such тяжёлые. but not small hands! sps recommend.
button нажимаются but prop хронографер watch only cool
thank you!!! decent delivery time and as advertised..
item made works fine quality is very good recommend to everyone
arrived well before term determined product came very well packed and in great condition record time delivery. recommend store
өте керемет сағат, маған ұнады, суреттегідей round, алда көреміз жұмыс жасайтынын kalai, продовецке рахмет broslet ушін
all is excellent, super fast shipping watch is very like. recommend store.
hello, watch received in 40 days, all conforming the description ad; arrived up running acertado with the time zone chinese, i.e., + 11hs, only had that adiantar + 1 hour. anyway, product bbb, good, beautiful and cheap;
Congratulations to the store! watch very beautiful exceeded all my expectations, really worth the price that was paid! arrived in 1 month and 15 days considered fast I'm ready the make another purchase! Thank you very much the store! you guys are true champions! Note: it was big on my wrist more removed some links .. so getting perfect!
All ok honest store watch very beautiful even came with a spare battery recommend the seller
I was very pleased, please fast and received exactly the what was advertised.
though watch cute and not original. pretty good quickly after goods received. order satisfied, thanks for продовцу добросовестную!
Excellent watch. weight very ощютим. the quality is super. gregarious salesman, I recommend.
Class heavy metal sorry batteries as a gift was not.
Thank store everything is fine did not like the seller fellow
The product arrived in 1 month, exactly as ordered, in perfect condition, well packed. Came with the following items: 1-watch; 1-warranty, 1-extra battery Watch is very nice material, it is very heavy, and very beautiful. I recommend!
Beautiful perfect otimo product and very fast store thank you