SHIPPING AND DELIVERY
We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
How do you ship packages?
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Do you ship worldwide?
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
What about customs?
We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
How long does shipping take?
Shipping time varies by location. These are our estimates:
Location |
*Estimated Shipping Time |
United States |
10-20 Business days |
Canada, Europe |
10-20 Business days |
Australia, New Zealand |
10-30 Business days |
Central & South America |
15-30 Business days |
Asia |
10-20 Business days |
Africa |
15-45 Business days |
*This doesn’t include our 2-5 day processing time.
Do you provide tracking information?
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
My tracking says “no information available at the moment”.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
Will my items be sent in one package?
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
REFUNDS & RETURNS POLICY
Order cancellation
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Refunds
Your satisfaction is our #1 priority. Therefore, if you’d like a refund you can request one no matter the reason.
If you did not receive the product within the guaranteed time( 45 days not including 2-5 day processing) you can request a refund or a reshipment.
If you received the wrong item you can request a refund or a reshipment.
If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
- Your order did not arrive due to factors within your control (i.e. providing the wrong shipping address)
- Your order did not arrive due to exceptional circumstances outside the control of Feseldo.com (i.e. not cleared by customs, delayed by a natural disaster).
- Other exceptional circumstances outside the control of www.feseldo.com
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
Exchanges
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
super quality nice, and touch. thanks volveré buy.
Looks good, fits good.
Very good
very small
very like. all seams in place,, effect is perfect, thank you!
perfect
all is excellent, молодец store!!!
Very very fast delivery!!! ) Good material and size, nice product!!!!!!
transparent
fabric THIN To SUMMER good model looks More tight fitting
good sweatshirt, online
all good size no but угадал
Absolutely amazing quality.. Very fast delivery, I am really satisfied with the product and the store. Definitely recommend it
excellent, it is fast, thank you
stayed well, though in phase bulk this moment, wherefore ira top stand :)
Thank you :-)
great product and on time, one feather stick a crazy justa too, but the store this congratulations.
GOOD MATERIAL
cool t-shirt, very good quality. enough fast shipping recommend store and
the delivery was very fast, excellent
good fit
very fast within, is just to srak, have original size, have xl ordered, but had better xxl can order
Goood !!!
Excellent quality shirt with original asymmetrical neckline and клинообразным hem. I recommend and goods, and the store.
Perfect
Perfect!!
good quality
Perfect as usual
Thank you very much fast delivery and good quality)
Good quality cotton, the size
Have xxl ordered. this match a tight l.
Mike sat perfectly .. 2 weeks went to us very happy he will continue to order ..)
Excellent product quality
weird design at neck- does not look as good as in the pictures, looks like an accident rather than a design element
Perfect fit
A good T-shirt! stretches, thin and transparent nipples show to everyone!
Very nice material and fits perfectly!! Very very fast store!! Good job! ))
I am very satisfied, arrived earlier than expected (y)
A marvel QUALITY and Shipping very Rapido jersey without doubt a store 100% recommended and perfect EVERYTHING
Love the thin summer material, so comfortable and size is perfect! Fast store!!))
Perfect height 1,60, weight 68 kg Size L
All ok, measurement is affixed dolo short but a little rest all ok ..
same as shown in the picture. it is a slim fit so ordering one size bigger than u normally get if u have a built body would be a good idea. good fabric good color and good quality. will be ordering from this store again for sure. it took over a month to ship to canada is the only negative thing.
Guys take one size bigger and if качаетесь two, because in the shoulders can be enough. and everything is okay.
Fast delivery, small numbers
A CARVING Purchase very fast delivery To people with doubts xl By please l Is very small are elastic. a greeting
Height 182 weight 95 xl is very small... strongly obtyanuli, it looks terrible... and in general, all as stated in the store
It's not look satisfying for small muscle men to wear this. Buyers should have body builder body to make it looks great.
The growth of 183 xl just. in St. Petersburg came parcel per month. ordered 26.05 came 19.06
Fast To SPAIN (12 days) and addition liked it very much...
its okay. ordered 2 sizes bigger then normal. came pretty fast to the netherlands!! thanks store. good job.
very nice going to order more :) normally size m but L is perfect