SHIPPING AND DELIVERY
We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
How do you ship packages?
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Do you ship worldwide?
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
What about customs?
We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
How long does shipping take?
Shipping time varies by location. These are our estimates:
| Location |
*Estimated Shipping Time |
| United States |
10-20 Business days |
| Canada, Europe |
10-20 Business days |
| Australia, New Zealand |
10-30 Business days |
| Central & South America |
15-30 Business days |
| Asia |
10-20 Business days |
| Africa |
15-45 Business days |
*This doesn’t include our 2-5 day processing time.
Do you provide tracking information?
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
My tracking says “no information available at the moment”.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
Will my items be sent in one package?
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
REFUNDS & RETURNS POLICY
Order cancellation
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Refunds
Your satisfaction is our #1 priority. Therefore, if you’d like a refund you can request one no matter the reason.
If you did not receive the product within the guaranteed time( 45 days not including 2-5 day processing) you can request a refund or a reshipment.
If you received the wrong item you can request a refund or a reshipment.
If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
- Your order did not arrive due to factors within your control (i.e. providing the wrong shipping address)
- Your order did not arrive due to exceptional circumstances outside the control of Feseldo.com (i.e. not cleared by customs, delayed by a natural disaster).
- Other exceptional circumstances outside the control of www.feseldo.com
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
Exchanges
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
good
all is excellent, it. store recommend!
two weeks after goods received. all intact. work. walked стояла watch battery has only. no need to know what time through. hope not soon.
very good
good store, but watch has the chronograph only pra embellishment.
OK!
watch top. second time that buy. recommend
very good quality. arrived very rapido.
excellent quality, figment weight and the state 10/10. optimal delivery condition, recommended 100%
excellent
good morning. really super watch!!! fast shipping store is very good.
very good rapido
super, no words, ахуеные
Nice watch...
Received
decent look boilers, but not firm. the money will such, prop-.
watch very cute, no count the nearly 120 days for arrive no more can only assess with the time, arrived well maintained and expect be durable.
store considerate and product excellent... as expected. only 17 days for arrive... free epacket... congratulations at work...
very Nice And High Quality. According to the quality the Price Is Very Affordable. To Choose:)
thx
thank you
all order and quick perfect! to store респект
loved the watch, bought one child, after more 2 bridegroom and genro. great!!!
just fine as described
OK
I really liked the product, it arrived okay and in a short time I will make new purchases.
good
tight rush to watch!!! see попке жтой sense under
i like tjis brand i ordered many watchs they are awsome
The watch received in perfect condition. Seems sturdy and looks premium.
exellent and satisfied
nice Clock strongman and Tough (dumbbell lot) good material SHOP and reliable tiny boutique selling world
thanks
Yes, is same to the description
super, thank you store!
quality product very good, arrived before the term, well packed and no malfunction no.
arrived, rapido & working.
watch battery разряженная come! therefore 4 star.
specific watch ciezki wyglada well Recommend
arrive before long. excellent condition. nicely packed. Compliant satisfy ofertado using. thousand thanks!!!!!
thx
perfect
fast shipping
actually better than the photos. recommend!
Long delivery
Good watch
nicely a very beautiful Clock EVERYTHING... many thanks
very close to reality
delivery on time and recommend
clock lovely and good quality in small circles not only general manada good
the clock Is very beautiful. apparently is very well. correct delivery. Is same as picture.
Very good store highly recommended
Fantastic store highly recommended
excellent product selling... many you... custom
watch excellent, recommend
Very happy with the product. Recommended store!!
very good
amazing quality, good product, great watch
very good
more walked екатеринбург months. at first glance look dignified external damage not. dummy hands
super
cool, not much but big, but so and all ok)) подкаратили we)
bottom zipper week слезла color slightly. the overall for go.
excellent!!!
muito bom, fast free shipping surpreso tão HAIR fiquei Rapido recebimento and packet
qualidade veio tudo certo According or anúncio relogio. recomendo!
watch good, heavy, and second заказываю very satisfied. order sent and fast gregarious store. so i
look great watch cool. fast 2 дошли. gift put store.
it. and look very solid. whether long see
thank you so much. all is excellent, very happy ....
watch are excellent. put the watch as heavy-. true .. but стремно as rose bracelet will see.
no was you thought receive
to g дошло. 10 days воронеж very fast.
well packed, 2 томск come in. покрашен-flaw single strap.
watch are excellent. 11 days delivery (come oh very straight fast). and this store заказываю second all at its best. recommend.
the product was not delivered!!!
Good product sells reliable and fast delivery
excellent! crimea have 21 day! son satisfied!)) recommended!
Thanks!
look not bad. small dials, features with none pictures and it's just not perform.
Great product and I recevied very fast.
watch very cute, very satisfied
дошли узбекистана month to watch. packed добротно were. no damage not. wrapped was watch wrap. left husband satisfied. store recommend.
thank you good product
good quality
all is excellent
lovely product. newest arrived front set.
пришёл goods very fast. думала, will worse, cool and true but
beautiful. very fast to thailand.
32 days arrived your cooperation beautiful multi
чёткие watch, walked, satisfied all!)
thank you. as all in description. boxed could place all beautiful ....
excellent watch look good, cheap
could make it more obvious that the other pointers do not work. I made the purchase by the smartphone and did not see at the time of purchase that the other hands did not work.
grt love the quality of the watch.. grt grt grt
orrivel product all weak
perfect. gorgeous. luxury. my dad loved the gift! 40 working days delivery
so take a little pra arrive, a good product.
very beautiful
only isn't 5 pq dos 3 or pins side made only one have function, the hit the hour rotating, the other two is embellishment, but at price tá good.
very good! excellent purchase, product identical ao advertised, fast shipment, bought other products at website and that was the first the arrive!
very good watch. ty
belarus come to goods 12 days! matches the description. heavy.
very lovely
2.5 come, all like афигенное in description, recommend
goods we have not received. отслуживался track number, показывал вылетал goods 44 days from china. like the store return money, and all butted dispute in aliexpress decided. money to be returned.
довольным left young my very, very expensive look very true тяжёлые, привычно)
liked approved and recommend aos consumers very satisfied ..!
very good, product exellent quality.'ll be performing other shopping
relogio muito bom, chegou no prazo, estou satisfeito. ótima Purchase, recomendo.
very good, arrived faster than i expected... congratulations ao store
for саратова полторы to. пупер super. pleases second store
gorgeous recommend ja and the third
c. тула within 10 days. увесистые watch, itself screen big, of no. all is excellent.
quality product, arrived very well packed. fast delivery, arrived in 25 days!!! one the best shopping aliexpress. excellent store, can buy, recomendadíssimo!!!! i'm very satisfied with the watch.
rb shipping smoothly, price pointed store as requested less. after дополню on 5 + watch externally. watch protective tape not to целовались. pretty heavy.
chasi atlichnie kak for photo, bistraia dastsvka, ne 1mesiac panadabilas, padarila bratu and ochen panravilas
very nice watch ,received it after 15 days in Russia
nice watch. recommend
watch super! 2 mo come in. packed well. recommend!!))
Excellent Elegant and very nice, thin DETAILS, Shipping about a total of 13 days to Iquique, perfect EVERYTHING, loved it to my boyfriend, store ever super attentive to ALL my questions, keeps FOLLOW UP of figment Always updated the page, recomiendo al 100% \%
Watches ordered for himself and the order was satisfied! watch good quality. although the inner dials is just a dummy and no function they do not carry. band is comfortable and sit on the hand watch comfortable. exact progress. the parcel was well packed and because the goods arrived safe and sound. shipping took about four weeks to Astrakhan. track tracked all the way parcels. the store is honest, goods sent quickly. in general, custom was satisfied and it is possible will order more from this seller. I recommend the product and seller! 5 stars!