SHIPPING AND DELIVERY
We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
How do you ship packages?
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Do you ship worldwide?
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
What about customs?
We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
How long does shipping take?
Shipping time varies by location. These are our estimates:
Location |
*Estimated Shipping Time |
United States |
10-20 Business days |
Canada, Europe |
10-20 Business days |
Australia, New Zealand |
10-30 Business days |
Central & South America |
15-30 Business days |
Asia |
10-20 Business days |
Africa |
15-45 Business days |
*This doesn’t include our 2-5 day processing time.
Do you provide tracking information?
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
My tracking says “no information available at the moment”.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
Will my items be sent in one package?
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
REFUNDS & RETURNS POLICY
Order cancellation
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Refunds
Your satisfaction is our #1 priority. Therefore, if you’d like a refund you can request one no matter the reason.
If you did not receive the product within the guaranteed time( 45 days not including 2-5 day processing) you can request a refund or a reshipment.
If you received the wrong item you can request a refund or a reshipment.
If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
- Your order did not arrive due to factors within your control (i.e. providing the wrong shipping address)
- Your order did not arrive due to exceptional circumstances outside the control of Feseldo.com (i.e. not cleared by customs, delayed by a natural disaster).
- Other exceptional circumstances outside the control of www.feseldo.com
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
Exchanges
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
small But poco CARVING very nice
Its a nice tanktop. no cuts or holes in it. Im satisfied thank you store.! I bought M en my own size is S and it fits perfect.!
fez selling refund o o.
super
Good i like it.
standard t shirt, straight stitching, comfortable body, size
Ok
it is 2, quality is good, used to take xxl (self wear)
fast in minsk дошел goods, thank you store)
it quickly thanks) and quality) advice
all super. quality is good.
our product is fine is highly recommend
fast shipping, less than a month. заказала 23.12, 22.01 have received the mail. all carefully packed. неплохое quality too. walk the gym is excellent.
very nice vest. large fits me perfectl. i usually wear medium.
fast arrived very looks good quality. accurate and accurate measure.
I have received a shirt today, delivery is fast. Thank you.
super full
chili month-, same as the image
rapidisimo and accurate fashion CHART free CARVING
9 day was home. fast and EVERYTHING ever super cool
sizes. but favor
quality is good, fabric is thick. 2 доехала moscow to. the parameters of 199 cm, perfectly fit 82 kg. еxl свободней will be. recommend.
satisfied with the money such for... convenient make, ukraine... it in 28 days
i have this omvangen
Great item good store I give the seller A+++
quality!!
correct fit ... but the quality can really be better .. after two wash it might be a waste of God money ...
Excellent
excellent quality
excellent product excellent store! i would suggest to the seller!
for husband брала спортзале in, height 189 weight 105 kg, fit.
quality good. satisfied commodity
EVERYTHING right. highly recommended
and shipping fast to order as all satisfied with!
quality 3 точат thread, material is very cheap
perfect
Amazingly fast delivery. I ordered on Nov 15 and got it on Dec 5. The material is excellent. I ordered Medium as it is the smallest available and it fits good and the length is good. Im only 5’5.
But the black calour , I find the material is much better .Anyway I like both of it. Thanks.
like t shirt. shipping fast. 172 will be height long подшивали we.
very satisfied
good
super chula and fit well. fit wide.
not real oh клевая t shirt! fabric very comfortable feel stretch great! to store and promptness for quality ставлю five
This EVERYTHING cool, before delivery. high quality.
excellent 1.75 m 80 kg Xl size, SOMETHING LOOSE
nice, but little bit large. L size should be better for me, i guess.
good material
Nice quality item. As described. Would buy again
Very quality nice, recommend