SHIPPING AND DELIVERY
We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
How do you ship packages?
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Do you ship worldwide?
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
What about customs?
We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
How long does shipping take?
Shipping time varies by location. These are our estimates:
| Location |
*Estimated Shipping Time |
| United States |
10-20 Business days |
| Canada, Europe |
10-20 Business days |
| Australia, New Zealand |
10-30 Business days |
| Central & South America |
15-30 Business days |
| Asia |
10-20 Business days |
| Africa |
15-45 Business days |
*This doesn’t include our 2-5 day processing time.
Do you provide tracking information?
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
My tracking says “no information available at the moment”.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
Will my items be sent in one package?
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
REFUNDS & RETURNS POLICY
Order cancellation
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Refunds
Your satisfaction is our #1 priority. Therefore, if you’d like a refund you can request one no matter the reason.
If you did not receive the product within the guaranteed time( 45 days not including 2-5 day processing) you can request a refund or a reshipment.
If you received the wrong item you can request a refund or a reshipment.
If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
- Your order did not arrive due to factors within your control (i.e. providing the wrong shipping address)
- Your order did not arrive due to exceptional circumstances outside the control of Feseldo.com (i.e. not cleared by customs, delayed by a natural disaster).
- Other exceptional circumstances outside the control of www.feseldo.com
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
Exchanges
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
perfect EVERYTHING
good
product arrived early and complete peace of mind with very good quality.
true polarized sunglasses, but totally plastic, but i satisfied
standard
very цевильно packed! not сомневайся beri, зачетные glasses
Great quality
fine quality glasses, rich complete, very satisfied. store not consorted quickly sent
fast shipping before perm it. just space glasses!
the glasses is neat arrived. fast delivery. all jammere there is no cloth case
Good product
perfect condition, looks great and the box was really nice
glasses bomb!! and, cloth and pouch and!! clearly all!!! 5 + store!!!!
it is fast, all like in description. запаковано och decent.
glasses good. delivery 2 week. packing super! thank you!
in the description as fast all
good quality good workmanship, free fast enough.
item as described really polariza glasses big weak little stiff-choose etmesin
not bad, even expected. морду wide on.
high quality glasses, money your cost. very fast delivery ростовскую area in 9 days came. good store recommend!!!
eyewear high quality nice packed
Great quality product, fast intercontinental delivery
It was my 1st time for any e shop activity despite all concerns about eCommerce as many people have had i must positively present my experiences with aliexpress as the product i received within stipulated time frame and as per specification. All this give me confidence to continue shopping on Aliexpress.
пришёл order two weeks, packed all is excellent, царапинки no, enthusiastic male.
Super faaaaaasssstttt
my boyfriend loves them,nice,classy, and very handsome on my man
luxury goods say nothing really clean
excellent glasses. in kiev delivered within 15 days. quality is good, polarization is. outside filters red red all синеватое снимаешь when all одеваешь when red buy satisfied. order брату'll.
goods very well packed
great
super quality nice look, is a very nice To CASE guardarlas.
excellent quality. packaging, set высшем level. style and size just wish (large) подошли
amazing glasses polarized....very good store..20 days to Greece no tax....
exelente quality and well lightweight. liked too and comprarei other. the store and very good and sent fast. feather that denorou slightly.
note 1000 excellent product i recommend!!!;)
nicely tetminadas
the perfect! to buy!
feedback тёмным seems more glass in the photo, clear enough факту by. quality standards, it is fast
incredibly, glasses super, recommend!
fine glasses
optimal quality the product.
super
знатно packed!! did not expect) take can safely! .. i shape is not the later скину photo
very cool glasses, and high quality, not seen дешевка .. carefully packed, safe and !! comfortable, in it, also have bag cloth, 100% polarized picture. общением store very satisfied with it, but the pleasing, came send what is very fast!! майкоп city 10 days!! to this shop all!!
price based on the quantity good glasses. but ever so slightly.
Hell yeah, these glasses rule! The best packaging for sunglasses that I’ve ever seen! I will be ordering from you guys again! Thanks
glasses grade!
the the 28/2/2018 pedí and + 8/3/2018 super selling thanks content wearing my purchase
Awesome product
excellent glasses. came quickly, high quality packed
it is the second time that I've bought that glasses and era nice as usual, thanks again
lovely
thank you very good quality well received in 15 days
liked...
укомплектовано perfectly, quality excellent! so made their ear оттягивать сломаются non-they can be. этотго more order!
produto muito bom, bons acabamentos and bem conditioning. recomendo
more'll take super all
Super Fast Delivery. 13 Days!
glasses ultra lightweight as advertising جميله convenien recommend it daily use
Cool
Thank you fast shipping great glasses
glasses super! comfortable, поляризациии effect is. косячок царапинка small a-one (gtr visible)
super! advice!
nice glasses, kind of big size..
good
really good quality! the side is very strong and sturdy and the glasses has some good weight feeling to it. The leather case it comes in is gorgeous and the packaging is extremely good
крутяе очеи, finally can not regret
Just awesome product and also fast delivery . I like this so much
super glass with beautiful package
дошла package magician take very satisfied goods store super cool fast to all ..!!!!!
product not arrived
Excellent product
good product good vondeur
great product and great store. highly recommend.
excellent quality expected even
Product was good
EVERYTHING, micas las EVERYTHING envelope. professional packaging. thank you.
delivered conforming combined, all right
product arrived well packed and in perfect condition. is comfortable.
The glasses looks exactly as the picture and I'm very satisfied with the purchasing
description match glasses. packed простовне competition. the only thing wide face the possible they. i may подгибал metal frame himself to used to the face.
thanks
Very nice packaging
not got the product is the purchase was finalizada!
glasses for excellent price in perfect order also packaging and accessories. thank you store!
all in order thank you
Perfect !!
order 11.11 delivery 8.12 thank you.
very good
thank you
very nice, thank you.
there is a desired eternita
well packed
glasses super!!! come to order the month, well packed, two case, gift брала, think like, store recommend!!! happy sales!
they восхитительны!!! now only this покурать store!!
Very beatiful
perfect product, perfect cover ...
luxury sunglasses! high quality level! advice!!!!
perfect PACKING! LENS same the amazing the LENS photo
eve mükenmel described germez
I'm really impressed with this product!
fast delivery والبضاعه pulpitis لاكنها الطويله نوعاً samll or not suitable for face big
not with the description, right
excellent
pedí the LENS you are the image and sent free shipping Some round glasses and Ugly than ever wear!!!
very good
fantastic!!!-just 15 days arrive, fashion quality Is lux and display. ever super recommended. compraré More in This shop.
very beautiful) are hopefully not easily broken)
Luxusní záležitost perfektně zabaleno, vypadají kvalitně.
Dope. Feels nice.... looks nice.... solid metal on these. Worth the price.
ok received
true description. fantastic pair of glasses
beautiful! The box was pretty, the case is wonderful and the glasses are beautiful!
The color of the frame is a little different from the photos
a very nice product, like it very much. it would be recommended.
perfect
excellent glasses заняла ригу delivery month. all is packed safely! can take!!!
glasses good, sochi 2 week! see will like to wear)
excellent, almost two packaging للاسف صغيره للنظارة measured on me too
very even super quality all my превзошело standby. husband bought, now think that it not отдам
so beautifully packaged. all full. wonderful 2 days of delivery date came first. thanks GUZTAG
Türkiye'den düşünmesin friends had ever known will get a sense of quality is flowing from around the lenses of the glasses
Everything in the best order. Very fast ship. I would like to express my satisfaction of purchasing your product. I recommend the store.
Very fast delivery. Only 11 days. High quality. Modern designe. Im very satisfied.
High quality product, very beautiful and the super fast shipping, super attentive store
Thank you received. good polarized glasses. son liked.
Everything is good! posting tracked all the way. came for 3 weeks. store did not communicate.
Very good the product... great stuff .... quality is perfect...