SHIPPING AND DELIVERY
We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
How do you ship packages?
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Do you ship worldwide?
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
What about customs?
We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
How long does shipping take?
Shipping time varies by location. These are our estimates:
Location |
*Estimated Shipping Time |
United States |
10-20 Business days |
Canada, Europe |
10-20 Business days |
Australia, New Zealand |
10-30 Business days |
Central & South America |
15-30 Business days |
Asia |
10-20 Business days |
Africa |
15-45 Business days |
*This doesn’t include our 2-5 day processing time.
Do you provide tracking information?
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
My tracking says “no information available at the moment”.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
Will my items be sent in one package?
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
REFUNDS & RETURNS POLICY
Order cancellation
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Refunds
Your satisfaction is our #1 priority. Therefore, if you’d like a refund you can request one no matter the reason.
If you did not receive the product within the guaranteed time( 45 days not including 2-5 day processing) you can request a refund or a reshipment.
If you received the wrong item you can request a refund or a reshipment.
If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
- Your order did not arrive due to factors within your control (i.e. providing the wrong shipping address)
- Your order did not arrive due to exceptional circumstances outside the control of Feseldo.com (i.e. not cleared by customs, delayed by a natural disaster).
- Other exceptional circumstances outside the control of www.feseldo.com
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
Exchanges
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
Quality is just gorgeous. I recommend
The fastest delivery that I met on Ali (9 days), although I ordered basically a trifle, two cables. Cables of very good quality, charging on them goes quickly, nice fabric braid
very good quality cable. arrived in nice package. fast charging.
This is the best firm, and excellent quality. I recommend
All Super)
As always, fast delivery. Good cable, works as intended.
Cable high quality nice as it indicates the description
All correct and very fast.
The cable is made soundly, in the socket sits well-not lyuftit and does not hang out. When charging, it heats up. Delivery to Ukraine-2 weeks.
The product is excellent. Very high quality, lengt is as it stated, very good attention to detail. The shipping was very long, but the product is very good.
super
I like it. Braid is good, infects quickly. See how much продержатся
The package to Ukraine on new mail came about 1 week, when unpacked was pleasantly surprised by both the packaging and the quality of the cables and the charging unit itself, naturally immediately connected two devices and the unit really gives a quick charge at once to two devices, in general, I was very pleased, the store and his store highly recommend. The seller is a separate gratitude, for the promptness and for the gift!!!!
Fast shipping. Quality goods.
Quality lace, even there is a fabric tie in the kit.
3 M wire is very soft, resembles elastic fabric cord, excellent!
Super
Thank you the product is beautiful, very like it!
Excellent Supplier! delivery to Moscow on TIME declared by the store (7-10days). The wire is made in nylon braid, will not bend. I recommend
Very good
Excellent store, fast delivery!
OK
Reliable cable, waiting 2 weeks. Recommend!
Did not received the goods, but got full refund.
Delivery to Kiev from the moment of payment 13,11-26,11-excellent!!! Everything works-charging, transferring files, the plug connects to the smartphone perfectly (with a click). Very satisfied with the purchase and service of the store. I buy here not the first time. Thank you!!!
I've received in 15 days thanks recommended the store
Cable, as always on top. Thank you
Works for about a year properly
Good cable, charges.
Good quality cable. I use such already 2 year
Fast shipping, good product.
Robust and tight, very satisfied with cable quality
Good cable.
good product thankyou
Thank you very much
high quality cables. very happy with it
Received good in quality package, as always. Trusted store & brand. No hesitation in recommending.
Quality goods, store recommend to Poltava in 14 days.
Excellent wire. Charges S7 per hour 1.5
Good quality wire.
good quality
I order not the first time, to Odessa for 9 days I got a new mail
I order not the first time, to Odessa for 9 days
Shipped quickly, delivery to Kiev 20 days, the product corresponds to the description, I recommend the store
it's ugreen, quality cables at a low price. simply too good!
Quick delivery and very fast charging.
Super Seller! High quality product, fast delivery. Highly recommended! Was very satisfied, will recommend to friends.
Good cable all recommend store is also good
Very good cable, I recommend
As always, everything is fine. Thank You
Very nice. Recommend it.
The quality is excellent. I order not the first time. The description fully corresponds. Delivery 3 weeks to the Saratov region. Recommend product and store
Super, as always. Delivery in 2 weeks.
This brand is very good quality and also very efficient in your shipments
Conform to the description of very good quality, fast delivery, before the indicated time To recommend without HESITATION...
Perfect!
The order arrived in 12 days. As a gift, we attached a Velcro tape to fix the twisted cable and a flyer with a discount code. Cords work great, the adapter has not yet checked.
Excellent quality, took 2 m. Fast Charge supports, everything is very neat and beautifully packed. Thank you! :)
All good
As always quickly and seamlessly. Product good quality.
As Figure
Correct store.
arrived on time & works perfectly. the thing i don't understand is why it stated as Micro USB Cable 2.4A but on the package is written Micro USB Cable 2.0 . Outside this i'm fine with it.
Goods consistent with the description. Fast charging works. Recommend.
excellent
Super fast and all cool
The wire came in for 30 days. Quality at altitude.
I order a second time in this store. Quality is good, I like ugreen products. Very quickly deliver the goods through S.F. Express. I will buy further from this store. Thank you very much and good luck to you in business!
Cables are excellent.
The product is excellent, I recommend
Good wire. There are 2 wires in a rubber braid, bought two years ago, still in working condition-no complaints. Now I took 2 meters in a nylon braid-let's see how much will live.
Very beautiful product and high quality
As always-quickly and efficiently! I take myself and others for gifts not the first time.
All Super, delivery spvidka
fast delivery and best quality as always
Top
Quality cable from ugreen. The parcel arrived in 8 days.
Great, as described!
Duje schvidka delivery, menshe 10 days at Kiev. Duje yakisna pakuvannya. Goods protest. Spvidka charging pratsya, on the viglade everything is shabby. Show me the propracyuyu skylki.
Good quality, as expected with this brand
Excellent wire, quality at height everything works, I recommend ugrren best store
The parcel came, within three weeks, everything is fine, the quality was pleasant. You can safely recommend the store, and of course all successful purchases.
Looks like good quality one
Got in 3 weeks, the goods are good, quality
The product corresponds to the description, I recommend the store.
Delivery in 11 days, this is a record for Ukraine. Cable quality, I order not the first time. I recommend.
good....high quality
Product beautiful and fast shipping
Comes very quickly, respect
Wires well packed
To Kazan came in 11 days. all as in the description.
Minőségi termék remek áron. Nagyon gyorsan megérkezett és rendben. Mindenkinek ajánlom, mert Magyarországon is drágák a kábelek.
Quality goods, very fast delivery to Ukraine: order from 11.11-delivery 21.11 I recommend!
Everything is as always on top. And the speed of delivery and the quality of the goods. Well done.
хороший кабель
Everything is Wonderful I recommend to buy
The goods came quickly enough, the cord is short, thought longer will be, the quality of the norms,
really good. Quality is guaranteed.
Good quality
As always, ugreen is on top. Best store on Ali.
This is my second order from this store. And the second time I'm very pleased.
good
Buying something ugreen is guaranteed quality.
Great firm. Great product. I advise everyone.
Great, some of the best cheap wires. Arrived in Kiev in less than 2 weeks, took from a new post office.
Very fast delivery, to Kharkov in 11 days. The goods are quality, the store is excellent, order will not regret.
Ugreen-as always at a high level. Thanks to the store. The cable is good. I ordered 1,5 meters, more than enough.
good cable....thx
Very fast shipping
10 days and order is at home (bought 11.11) fantastic quality.
I recommend
Norms.
Cable norms, elastic holds.
Excellent good cable, as in the photo. And the cord and tips are made qualitatively, complete with a limp clamp clear with a logo. Even packed in beauty, expensive boho. I ordered a meter, I'll try another two meter order. I recommend unequivocally both the firm and the store.
Corresponds to the description
Good store, Cable of excellent quality, delivery is fast. not the first time I order from this seller advise.
The goods did not come. The store returned the money. Wasted Time
Delivery to Moscow 11 days. The product corresponds to the description and arrived without damage. As always, everything is fine! Cables are high quality. Thank you to the store, I recommend it to everyone!
Good ugreen cables, I order a second time, the first cable lived a year, the cat pogryz :(
Everything is excellent not for the first time I buy from this store always any gifts
Polecam sUPER
Delivery speed at altitude! 10 days to Moscow!
Best brand for cables on Aliexpress
Fast shipping, good grades and good presence
I order not the first time, as always everything is super!
Shipping super fast new mail. Put the gifts. Thank you very much!
Perfect and fast
Delivery 10 days. All yak head, on the river. Uncle.
Super cables, zrobleni yakisno. I recommend the store.
Processing fast, sending fast, quality super. I love you. Thank you guys and successful trade :)
Mega fast delivery, only 10 days to new mail. I ordered 11.11 for sale and already have a cable. Some stores have not even sent orders yet. Packing in a branded package. As a gift screed. Cable in nylon braid. I really needed a long cable. Charges quickly, just like a native short. The order is satisfied. I also won a $3 coupon from the seller, so the purchase cost was $0.14. Thank You
Very good quality, I'm pleased with my purchase.
Kupowałem cables next time. WITH these and previous I am very satisfied. with cables totaly nothing to not happening, do not break up, not przerywaja. All recommend.
20 сентября оплатил. товар получил только 22 ноября. трек не отслеживался. Качество товара норм. Долгая доставка.
Corresponds to the description
Fast shipping, well packed. According to the description. Recommend this Seller
The goods as always of excellent quality, from only delivery to Kharkov and by ukrmail took 22 days.
Yak zavzhdi us on the hung, delivery 11 days
Class...
Top wires
Cool store, reached the parcel in a week and a half
I order not the first time. Shop definitely recommend. Quality is just super. Delivery to Lugansk Region 11 days. The cat also liked
Yes, I do. Cable Super. I recommend.
Came the one I asked for, just like the description
Power is not in size, but in skill!
Very Good
Excellent shoelaces
Super as always
Quality is super. In Ukraine the goods came for 12 days. Seller recommended
As always a fast shipping. Unfortunately have myself the wrong cable ordered.
As always on the Temple
All as always at the highest level, fast delivery (from the moment of dispatch to receipt of 2 weeks, delivery by new mail) and high quality. As a gift-traditional cable management. Thank you!
Everything is perfect. If all the items on AliExpress were of the same quality as this one. i bet six stars.
The trochi is not accurate, Abo sreletsky polivaya, in the inventory 2.4A, and in the characteristics on the package 2.0a, and so all OK came for 1.5 tizhnia, 3 days pay, who is the record on the occasion for Ukraine;)
Good product, recommend
Quality about personal. Delivery 20 days to RB. Everything is super. I recommend the store, so keep!!!!!!
perfect
Came for 11 days
good quality and fast shipping
The store is good, ordered 3 times before and everything except the last came. Most likely, we need to say "thank you" to the Russian Post
Goods otrimav shvidko. I'm good. The charging unit does not work well. Cable on the viglade yakinny
The mower busted through 10 days, the record! I do not freeze on the ground once, in front of the original skin is not less than 1,5 rock. Якість відмінна. Seller respect and povaga, I recommend.
Perfect
Everything is very good)
If you need high-quality charging and wiring, then ugreen is perhaps the best store for these purposes. Shipping comes from Tallinn and usually takes less than 10 days. Thank you!
Cord came, but for a long time lay in the mail. thanks.