SHIPPING AND DELIVERY
We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
How do you ship packages?
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Do you ship worldwide?
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
What about customs?
We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
How long does shipping take?
Shipping time varies by location. These are our estimates:
| Location |
*Estimated Shipping Time |
| United States |
10-20 Business days |
| Canada, Europe |
10-20 Business days |
| Australia, New Zealand |
10-30 Business days |
| Central & South America |
15-30 Business days |
| Asia |
10-20 Business days |
| Africa |
15-45 Business days |
*This doesn’t include our 2-5 day processing time.
Do you provide tracking information?
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
My tracking says “no information available at the moment”.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
Will my items be sent in one package?
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
REFUNDS & RETURNS POLICY
Order cancellation
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Refunds
Your satisfaction is our #1 priority. Therefore, if you’d like a refund you can request one no matter the reason.
If you did not receive the product within the guaranteed time( 45 days not including 2-5 day processing) you can request a refund or a reshipment.
If you received the wrong item you can request a refund or a reshipment.
If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
- Your order did not arrive due to factors within your control (i.e. providing the wrong shipping address)
- Your order did not arrive due to exceptional circumstances outside the control of Feseldo.com (i.e. not cleared by customs, delayed by a natural disaster).
- Other exceptional circumstances outside the control of www.feseldo.com
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
Exchanges
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
beautiful very nice.
good
grade! creepy comfortable!
matches the description. flat seam not thread stick up, sturdy material must be. full turns into appeal and lose the when, not by fountain
пришёл order two weeks. quality is excellent, нареканий without. thank you!)))
very nice bag
perfect !!!!!!
Fast delivery, good quality and the bag fits perfectly
bag excellent, сшита neat, smell no. very comfortable, many pockets replaces! delighted husband! excellent the store thanks! recommend!
comfortable. all likes. shipping fast.
Good and comfortable, Shipping very fast good shop.
beautiful fabric
I like very much
to mail order пришёл 03.03.18 21.02.18 ordered. thank you and ship fast store for the good goods. recommend!
reactive. shipping by ali-(mo 12 days). bags the quality very satisfied, very comfortable, натирает strap, excellent design side, recommend!
very good figment though hopes even More, wholesale quality fashion Is chord But creo Price, no doubt large figment, volveré a buy and recommend.
successful
excellent quality. praise всяких above delivery speed. thank you.
all is excellent. добротным material looks. body fit поролоном уплотнена side. keeps shape good. buy
bag matches the description. 01.03.18 17.02.18 ordered has been the post. super fast store. thank you.
came pretty bag fast, especially when you consider the more, holiday hit we (chinese ng). quality claims t color no. even better than expected waterproof material. perfect for everyday wear, under the top незаметен clothes.
super
come very fast. quality is excellent.
very fast 10 days.
bag super!!! concealed carry very convenient for, quality is good
like bag, stylish, comfortable, not much влазит...
cool bag, to wear clothes does not interfere with perfect fit and whatnot jacket under. top summer can wear. buy the store sent молодец cool very fast.
slightly longer travel month. excellent. quality height. comfortable pockets. high quality zipper. not embarrassed gift a. thank you!
Very good quality. Nice store. Quick Delivery
fully compliant with the description. many pockets.
satisfied with the bag and quality!
excellent bag!!! very comfortable! order more. recommend! summer indispensable thing, phone any wallet and change!
comfortable, quality. perfectly. shipping fast. recommend store.
4 products I bought from the same store came in one piece and well packed. the bag is very high quality I highly recommend it. but it is not ethical to send a single pakette of 4 products that I pay separately.
walking in the order region моск month. bag satisfied. under the top is very convenient to wear clothes. have been looking for such a long. goods store recommend
Looks good made of a sort of nylon material, works well so far. 10 days to get to nz.
aliexpress First buy a figment in time, me pareció A good experience and fast arrived. newest arrived bought from chili november 24 and 13 dec. during the me Post new arrived wherein was my product. wholesale new arrive, was perfect condition and Is elegí Which tal the model. high quality nice look and Good bar ends. addition firm. the space is large, perfect To documents and phone. my husband wife was very happy gift you made it. selling wholesale many thanks!
other description all-match good words (note must deservedly). actually quite good quality, but for expensive rub 1к me on ali although quality ask tion * xp more in the bag for more... pictures not, lazy me for take off, feedback to motivation little but will make...
bag, waterproof a5 notebook minus-42 влезает not.
good. сшита neat. as long as hollow effect is very good.
very like. quality is good. дошло moscow to within 13 days. to store. goods seller recommend.
not so cool beautiful would advise bukadar often kullanıslı bl canta gormedım
this bag here bulamazdım bulsam even so cheap olmazıdı. super satisfaction and good store + + + + + + + + + + + + + +
excellent quality sewing. slots pile. functional all. satisfied purchase. thanks to store.
hanging empty convenient, сшита quality at a glance. нагрузить потаскать and need. to store.
good bag, visible under clothes. quality is good
bag, slightly larger thought but will not лезет notebook. shipped quickly, but russian post "ruin always all to city came благовещенск обл. амурской month slightly larger
cool. i am happy. lovely bag, торчащих without thread, very have quality thing.
Bag very much, manufacturing quality is excellent material similar to the one from which the umbrellas. for phone and wallet documents bag. thin jacket not vyperaet.
Good day! Bag odorless, the quality is excellent, the store is adequate, delivery to Sevastopol 11 days
Hello! Shipping to Kazan lasted about 7 days. in some places there are sticking thread but overall everything is fine. I recommend :)
Bag is excellent! not only beautiful brand inscription on it. if it on it was not, the bag would be more solid. best regards!
In the beginning was razocherovalsya that packaging opened, and then a normal bag, good seams and zipper, it is for the price
Very good. Pleasant to the touch. Super quality material. Very THX!!!
Delivery of less than two weeks a gift to the other turned out great! bag was pleased the birthday
Convenient bag, many pockets, all is well thought out the departments.
Goods of good quality. the store quickly sent and answered all questions. satisfied with.
I order the second parcel (3 pcs) on gifts to friends. Bag class!
Good product. came 14 days. the store quickly sent him. all happy
To Moscow Bag reached fairly quickly. In appearance and material bag very much. The quality of normal. Is not worn for a long time. Ponos mesyatsok-then accomplish your goal on results. The only thing a little strained that in my opinion is the size. 8-inch tablet fit in the bag only with sufficient effort. but fit-I think then developed. The tablet 8 inch bag does not put. Attached pictures with dimensions. for the understanding of scale put a bag of 8 inch lenovo tab 3 8 plus and galaxy s4. gon exactly will help all to understand the size. Goods match the description. I recommend the product and store.
I am very pleased with the product, came to me on 18/8 or took 20 days to arrive from china to my home in sao paulo, product exceeded my expectations strong and durable material. indicate without fear Very fast store sent as soon as payment confirmed