SHIPPING AND DELIVERY
We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
How do you ship packages?
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Do you ship worldwide?
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
What about customs?
We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
How long does shipping take?
Shipping time varies by location. These are our estimates:
| Location |
*Estimated Shipping Time |
| United States |
10-20 Business days |
| Canada, Europe |
10-20 Business days |
| Australia, New Zealand |
10-30 Business days |
| Central & South America |
15-30 Business days |
| Asia |
10-20 Business days |
| Africa |
15-45 Business days |
*This doesn’t include our 2-5 day processing time.
Do you provide tracking information?
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
My tracking says “no information available at the moment”.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
Will my items be sent in one package?
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
REFUNDS & RETURNS POLICY
Order cancellation
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Refunds
Your satisfaction is our #1 priority. Therefore, if you’d like a refund you can request one no matter the reason.
If you did not receive the product within the guaranteed time( 45 days not including 2-5 day processing) you can request a refund or a reshipment.
If you received the wrong item you can request a refund or a reshipment.
If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
- Your order did not arrive due to factors within your control (i.e. providing the wrong shipping address)
- Your order did not arrive due to exceptional circumstances outside the control of Feseldo.com (i.e. not cleared by customs, delayed by a natural disaster).
- Other exceptional circumstances outside the control of www.feseldo.com
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
Exchanges
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
A beautiful cosmetic bag, comfortable, well sewn, inside a good fabric insert, looks quite decent, came very quickly to G. Samara in Russia. 2 weeks
Beautician cool, thick walls, but only for a long time went. The product is very satisfied!
.
Excellent!! Thank you!!
It's good. I like it. Thank you.
Ok
very good store
Soft, roomy, beautiful cosmetic bag
That's what I ordered! Everything is alright! Not too fast, but arrived! :) Perfect! Thank you very much!
All as in the description
perfect product
good
Beautiful
All ok perfect 100% recommended
its ok. delivery very fast only 16 days
Delivery to rostov-on-don 3 weeks. Good cosmetic bag, convenient loading-from above wider, downwards narrowing.
Thank you quickly well
It corresponds to the photo, i like it, it does its function
Liked, does not smell. It was almost two months
Everything in excellent condition! Recommend store, all in excellent quality!
Came per month, good, bright makeup bag. Roomy Enough, not a bad option for small bags)
It is very nice and fits perfectly to what is shown.
IT 'S done very well and inside is all padded
good quality, fast shipping store recommended
Really cute. Nice quality. Great bridesmaid gift.
They come well packaged and are large. Super fast shipping. Thank you
Good cheap cosmetic bag. Good for mom.
As described, perfect
Printing not as bright good for price
Small, cute cosmetics in the handbag can put, i liked, thank you
Cool cosmetic bag i'm happy. Super mega fast delivery. I recommend.
Very good!
I loved them very much and fast shipping. i recommend this store, thank you very much for your service.
Beautiful cosmetic bag.
very ok
Shit
perfect
Very nice! Very good quality! The closure works fine! It's alcoholised! I like it pretty much!
beautiful big bag, little spotty and very long taken before it. store very friendly and protection lengthen.
cool
beautiful
Awesome, Fast shipping, Great product, Thank you
good cosmetic 100 usd for.. store recommend!
bag very good! bright! 5 + quality
very good)))
cosmetic bags неплохие very even. fast ship the store thank you
I've ordered makeup bags from this store multiple times and I'm always pleased with the quality and their service. The delivery is so fast with ePacket, which is very much appreciated. The bag designs are clear and the colours are bright, so you get what you see in the photos (some other sellers have pixelated, blurry printed designs on their products which is annoying). I also love the variety of the designs, so many great choices for my choices. Thank you, I'll be back for more soon!
Love it
super cosmetic bag
заказываю 2ой. for your хорршие very косметичкие price. order more'll gifts
cosmetic compatible with the description, cool recommended!
all good
very beautiful
Awesome gift!
good store
top
Which such as the image!! very satisfied the figment
bellissimoooo
very cute!
Super
excellent thank you
fits a product. no. redire. good packing
goes By inside descosido
The bag is as described good for storing brushing or packing small make up items it good also as a go bag although not so satisfied with the quality of the material used to make the bag it has no smell and is good for make up brushes
Absolutely love this bag! Great quality and cute design.
cosmetic bags are well made. look like the picture. recommend.
are Precious! Shipping fast
small cosmetic bag good. is not roomy.
красиваяи very stylish, fast shipping
cosmetic bags 2 заказывала, it's all in one package, сложено gently. thread not stick
The makeup case is really cute and in good condition.
tardó arrive But i got the quye EVERYTHING pedí, free shipping selling Is very attentive. the PRODUCTS are similar photographs and quality las Is good. volveré a buy!
good
beautiful! fast delivery
perfect item, free fast i recommend this store.
Very cute
cheap looks (
lovely bag quality is good free delivery
Really nice and Cheap product. No smell. Everything went well.
area свердловской come to order in 19 days, to me that very fast, неплохая cosmetic bag, bright, stitched all good large only this which seems satisfied in order
november 29 december 15, and has received заказывала makeup bag =) the pictures 1-ой исказило little cat,-more to show the size just my hand. pattern clear, material touch. recommend!
Fast delivery to Bulgaria! Perfect quality! I recommend! Thank you very much!
all like the picture! ordinary material is made of the washable.
three пришёл goods, неплохое quality. cosmetic bag cute!
thank you for makeup bag. заняла shipping 25 all tailored neat, thread not stick up, stray smell no, description all-match. satisfied purchase, store recommend!
Very nice makeup bags! Colourful , good quality ! Thank you
delivery fast, packaging is good. satisfied very! 4-5% more returned and purchase кэшбэк through! here is the link bit. ly/each cashbackbest saving. can reference отсканировать qr code. "epnbest" кэшбэка to increase code! fast delivery, good packaging. super quality is, very satisfied! returned even and cashback through a purchase of the 4-5%, bit here link the's. ly/cashbackbest savings purchase every with. up to 90% bit codes coupon aliexpress off. ly/cashbackbest
cosmetic bags cool!!! pencil, are good eyebrow)))
came in a month краснодарский cosmetic bag edge, like all the pictures, i really like, comfortable.
have many beautiful j wedding bag is very fast delivery
me can liking More, INSURANCE the repito To one gift.
4 like this pedí different print hoodies. 4 arrived perfect-state are pretty More BIG than expected. currently, ya he worn one They and it very content and quality result. the utilizo as CASE makeup. very good quality/price. all i look lovely like the picture.
Ordered it 16th September, got it 25th. Crazy, cute, thick, roomy! But... black cat’s face is doomed! What’s happened to it??
Shipping-30 days beautician was packed in a normal bag, so when transporting bent edges, but that's okay, it comes in original form, is only "stuff" her makeup. Fabric-100 \% polyester as stated in the description of the store. The print is made accurately, there's no complaints. Not like the fabric itself, all stick to it, and on a white background is very noticeable (this is the only negative. Cosmetic bag is very roomy, measurement: 18*22 cm all cosmetics, what you see on the photo I easily умещаю in it) Lock goes fine, is not binding. I read in a review about the strong smell, that comes from cosmetic I do not know, I did not feel anything, here, too, all gud) I recommend I like!
Everything matches to description. I RECOMMEND !!! Low transportation cost (without tracking). Time 2.5 weeks
Very nice... and not Is To nothing Little, That if it smells fatal jijij... but This nicely
Goods came a month. brush it fit, but the pile may be damaged. for the rest quite roomy.
Good beautician, worth the money) like the picture, very beautiful., odorless and marriage. thank you
Came, fast enough. but not a pleasant smell. hope it will go away. cosmetic soft. roomy