SHIPPING AND DELIVERY
We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
How do you ship packages?
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Do you ship worldwide?
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
What about customs?
We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
How long does shipping take?
Shipping time varies by location. These are our estimates:
| Location |
*Estimated Shipping Time |
| United States |
10-20 Business days |
| Canada, Europe |
10-20 Business days |
| Australia, New Zealand |
10-30 Business days |
| Central & South America |
15-30 Business days |
| Asia |
10-20 Business days |
| Africa |
15-45 Business days |
*This doesn’t include our 2-5 day processing time.
Do you provide tracking information?
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
My tracking says “no information available at the moment”.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
Will my items be sent in one package?
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
REFUNDS & RETURNS POLICY
Order cancellation
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Refunds
Your satisfaction is our #1 priority. Therefore, if you’d like a refund you can request one no matter the reason.
If you did not receive the product within the guaranteed time( 45 days not including 2-5 day processing) you can request a refund or a reshipment.
If you received the wrong item you can request a refund or a reshipment.
If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
- Your order did not arrive due to factors within your control (i.e. providing the wrong shipping address)
- Your order did not arrive due to exceptional circumstances outside the control of Feseldo.com (i.e. not cleared by customs, delayed by a natural disaster).
- Other exceptional circumstances outside the control of www.feseldo.com
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
Exchanges
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
and all super fast. 19.04.2018 made order, 3.05.2018 пришёл норильск and
decent watch! until all good!
great product, recommend
watch is like. продовца recommend.
thank you. it's just the заказывал. very satisfied.
with excellent chesy точна go hand winding fast дошли багато look beautiful and hand
Looks awesome! nice quality!
саратова to have a pair of weeks. very beautiful, without damage, go. satisfied order.
all.
come to all store
show
very high quality of products are all correct ve entered in the comments would recommend it to anyone
beautiful watch, but need wind twice a day.
2. well-packed each watch box полиэтиленом вздутым box outside wrapped. look watch externally, all like in description. strap великоват little narrow on hand. very strap itself, smell no.
Really like the product!
newest arrival set and condition even n'était't safe package.
Product as described, very fast shipment, everything works and looks very nice!
en: Hi.the watch seems pretty nice , it tooks like 45-50days until my collete arrived . Ro: a ajuns mai greu cam in 2 luni de la comanda , arata bine ,estetic arata impecabil, dar cureaua merita schimbata la asa ceas. isi merita banii.
just perfect
отстают min 5 day
great watch.
Best transaction ever I recommend
standard watch
thank you, my 3, come first, store on description in good quality
perfect and compliant
super full!!! recommend store!!!
all, neat, with no problem, true to every day wind watch
in the items price of fine by picked up in around 15 days reached liked the fact that in pictures
defect on the minute cw
as photo all
hours i expected small greater than i expected. But the watch WONDERFUL
тверской all good to two weeks and fast field.
husband заказала. store sent fast, came package in time. пупырчатом watch has been in box and bag. damage not. instruction strange, получалось it on the watch. all заработало reverse-made. may we something not understood. husband overall satisfied, recommend.
received. very satisfied
good
Very good product, thank you
хорошый.
geldi qewngdi
watch good, quickly come but not all mechanisms крутяться only 2-3
Beautiful watch. The watch looks like the description. It was delivered within 2 weeks. I recommend this store!
very good product quality and beautiful, excellent purchase! easy use. the mechanism is rope! very nifty!
awesome watch i really like it.
nice watch, fast shipping
packed well. приехало in 11 days, обрадовало very. for this price quality excellent. store not consorted. recommend.
ordered it on 18 Feb - Recieved on 7march package is all fine. the watch is working perfectly. with no flaws at all. its exactly as expected.
Amazing quality, higher than I expected
order пришёл fast, 2 weeks. watch satisfied. work well.
matches the description
design, eg 쁩 hours deviation dish
this thank the store 8 days shipping took it is very cool!! watch top quality! recommend!)
very cool, did not expect so fast and come, bravo!!!
thanks to store for timely delivery. i will really recommend this seller. now after seen the watch i am very happy and fully satisfied. quality is best.. overall a very good product. you can buy it without any hesitation.
good
watch satisfied, look good. securely packed fast and come. uniquely recommend to buy. only caveat, so in black color серебренном used to take photo is quite different from visual online. used to take before similar one one were so gold black.
fast delivery thank you very much for friend
picture straight clock watch
order received theirs hit the holidays, has been the times. by watch, 4 points with crack glass because, about 2mm, fragile glass as it and then under again it will fall in the following wood clips, price вклеивания new 800 rr 600 1000 rr them вытаскивание shatter, none warranty shop watch plus give, сломаются that again. again ordered so in this shop as my case, i will challenge, i think it is rare. watch walk hand look good. he косарь косарь in!))) good day all, store recommend.
Very good
Fast delivery, perfect watch. recommended buyer
walking in order not long, match quality price store recommend
like very good store watch thanks for))) fast дошли
used to take the first 2 times заказываю black-gold, used to take брату, super. look присудствует подзаволка full solid mechanics and advise the store ukraine 20-25 days delivery, thank you to seller
Last time I ordrered this watch, It never arrived. The shop promised me to send me one for free with my next order. Didn't get it. The watch works well and is beautiful though.
watch overall very good. ефект переувилечиный little 3d the photo, convex much less live in. for good watch стоищие overall.
The watch delivered as i have ordered thank you very much
watch works all good as the picture
Clock like las PHOTOS, very nice, i am happy.
Do not buy this item! The clock would stop every 2-3 after I reset it and wouldn’t continuously work like a normal watch would do. Having to keep resetting the watch is annoying as the obvious Job of a watch is to tell the time and not having to keep resetting it after it keeps stopping.
крутяк very. husband satisfied. fast shipping
sweet costume photo كتير
strap has poor quality, very narrow and not comfortable. watch is just fine @ beautiful
Looks so lit
like the movement quality good. strap itself is not very good quality, need to change. delivery on time medium, not much but not tell which is very fast slow. has been shipping new via airmail. to store and.
it is perfect condition fast) all likes
good product loved
it is very good product and nice look in the hand and i'm very satisfied, and i will buy from you other time
excellent watch box come to the operation will look like
Arrived in time, in good condition. Track following was in time
month nearly have watch. match the description, look, work.
watch super, store recommend.
watch came. sit on the hand perfectly. зоводом be as na tell them? understand not тоя могц under
goods in the normal state, dent has come with box.
watch класний store thank you
store sent directly, walked иркутска to 31 day. meet the description, strap tight, expensive quality look. come with gift box помялась slightly. seller recommend watch
The watch looks very beautiful. The store is sociable and treats with understanding. Thanks to the distributor I'm satisfied!
all good вперёд забегают watch only.
дошли омска enough to quickly, within 15 days. packed well, item matches the description.
cool watch top store
come to watch have reason only these... but as proper walked...
everything ok, very good
i n'ai not received product? evil-1st website is explained. a review
all is excellent. watch is very beautiful. then but why not сходу завелись. as stated раскачать толклча pendulum to shake to. quality of the cost of your gear оправдывает
it all. packaging is good. watch excellent, qualitative, and strap normal. not потрепался two weeks. царапаются watch, as for that. small single minus the what убегают two average couple of days. recommend store
beautiful
fell tsyfry
Nice
помятая box. normal watch
отстают slightly. excellent overall and)
all very cool, the watch have other slightly not inferior none and two, gregarious store, and fast shipping, ростовской area to 17 good luck, handsome
+
beautiful watch.
sososossosososso gooooooooood!!!!!
match watch in appearance description, mechanical, beautiful stylish instruction in english. посмотрю walk like. вытягиваешь when, останавливаются watch. .. deviation and factory short time on посмотрю поккпкой until satisfied
watch have enough. packed well. description match. look very cool. all i
watch good. husband satisfied. not отстают (true, husband подзаводит their every morning). fast shipping (singapore 9 days from)
chic watch, look expensive. conscientious store. отсылал long, due to the seller but when found watch that вернула sender back custom. sent again code and track new produced in total. walked краснодара to 2 weeks. mechanical, need утру by wind, well this is take if change price.
watch super. very like. all like in description. 2недели where the shipping. packed well.
cool watch ютубе can look at review video: youtube "dot's com/watch? v = lJ_7cPl93oA
Watch very beautiful. arrived well packed, in excellent condition and very fast. 33 days to my house. the store took all my doubts, showing an excellent after sale. Recomendadissimo!
Came 14 days before the Kaluga and it's pretty fast. store sociable packed well box a little wrinkled but the whole is ticking. the work otpishus
Guys, all good go watch excellent the mechanism revolves, look superbly, but there is one point, can niggle the second hand goes full for 1 minute, but for 59.7 during the day and the clock starts to rush the minute the half a minute, and everything is perfect one of the plant lasts for 2 days so feel free to take watch is clear
Watch all awesome. I wear 3 days. all ok. if something is wrong it will add review napishu. I advise everyone. the quality is very good and look awesome
The clock This well elgante give you good presentation to the Hand and it looks fine
Good watch, made qualitatively, even the straps do not change)
Watch class! steeper than in the pictures) reached 20 days wrapped on the conscience-box, pupyrka, the bag) in general I like everything, 5 stars.
Goods received in three weeks. packed fine, all in one piece. store worked well. very pleased with the clock. started and went the permeability did not check. I put five stars firmly
Watch хорошиеупаковка too. Plant lasts about 2 days. The clock is stable, seems to be not in a hurry and do not lag behind. For the money you can borrow. Recommend the product and store
Luxury watches all exactly as in the description. expensive look on his hand, I also liked, decided to secret from her husband wearing these insanely cool watch. Shipping to Petropavlovsk-Kamchatka nearly a month, 08.04.17 sent 06.05.17 received in the mail. size 12 cm strap on one side and 7 cm with another + 1,5 cm metal. buckle with logo manufacturer circumference 4 cm. the strap material similar to the skin, has no odor.