SHIPPING AND DELIVERY
We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
How do you ship packages?
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Do you ship worldwide?
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
What about customs?
We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
How long does shipping take?
Shipping time varies by location. These are our estimates:
Location |
*Estimated Shipping Time |
United States |
10-20 Business days |
Canada, Europe |
10-20 Business days |
Australia, New Zealand |
10-30 Business days |
Central & South America |
15-30 Business days |
Asia |
10-20 Business days |
Africa |
15-45 Business days |
*This doesn’t include our 2-5 day processing time.
Do you provide tracking information?
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
My tracking says “no information available at the moment”.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
Will my items be sent in one package?
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
REFUNDS & RETURNS POLICY
Order cancellation
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Refunds
Your satisfaction is our #1 priority. Therefore, if you’d like a refund you can request one no matter the reason.
If you did not receive the product within the guaranteed time( 45 days not including 2-5 day processing) you can request a refund or a reshipment.
If you received the wrong item you can request a refund or a reshipment.
If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
- Your order did not arrive due to factors within your control (i.e. providing the wrong shipping address)
- Your order did not arrive due to exceptional circumstances outside the control of Feseldo.com (i.e. not cleared by customs, delayed by a natural disaster).
- Other exceptional circumstances outside the control of www.feseldo.com
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
Exchanges
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
Realmente hermosa
It’s very well made and just adorable!
charm. аккуратненькие шовчики all. miniature handbag female straight. all like the photo. more order
this very جميله وراقيه المره الثانيه اتعامل اوصي to store
wonderful gustó me
⭐️⭐️⭐️⭐️⭐️ thank you
super. восторгу придела no. buying on ali the удачная. if i would be store has set 10 a +++. description accurate. very have quality handbag, торчащих no thread, stray no smell. fast shipping mega. to almost daily отслеживался track delivery location. to seller prosperity, this order more'll seller.
coin purse is very good. fine quality. fast shipping
Very fast shipping with tracking. 5/5!
excellent quality. fast shipping
Beautiful thank you
Cute item, looks like little real bag. Very fast shipping. I recommend this store.
nicely Done and arrive very Rapido
rewelacja!
lovely and excellent quality, not take long pra arrived.
so sweet
satisfied
excellent quality beautiful board
Is monisimo and super fine made.
excellent figment!! big, EVERYTHING comes with A large presentation!!
thank you! quality range, fast shipping
I got these for my 8 month old daughter... they are useless but totally ridiculously cute when she holds them. I removed the keychain to make them into mini purses.
its great thank you
астаны to дошла parcel within 36 days, why is sweat 4 alma ату-day, 40 days in transit. very good workmanship. beautiful! looks like a real careful packaging.
excellent
It looks great I really love it ❤ Thank you for the good service and quick delivery!
excellent quality!!!! held by hand nice!!!! shipping about 2 weeks.-excellent gift is packed in a box
Super beau
Quality top. I recommend
Great quality bag keyring. Thanks!
As usual...perfect. Love it
Perfect. Love it
lovely charm! quality lovely!!! divine love!!
good quality product. thanks.
I loved this bagcharm / keychain the moment i saw it! But the price is a bit high. I finally bought it and am happy with it. It arrived really fast and it is beautiful and also sturdy The zipper works great It came in a cute box for when you're not using it Loveeee
elegant bag. quality height. i enthusiastic, order more different color.
Beautiful! Good quality. Looks like a real bag. :D Bright Pink color. String clips. Holds coins. I recommend.
perfect! lovely! super well finished! well packed and arrived fast!
keychain bright, big. quality excellent!! the store thank you good goods!
excellent
high quality. mini handbag good quality zipper came wrapped in a lovely box nice idea for a small present
Very good workmanship. Excellent shipping speed, careful packaging. A+ store, you are an asset to this community! I will buy stuff from you without second thought! Amazing!
This baby purse is so cute, I love it! Extremely fast delivery.
The order came for a week, the track was. bag is lovely детализирована imitation morocco leather, pleasant (желтушного) color lock runs smoothly. upakovka concise, ask the store better packaging parcel. Thank seller for the quality and efficiency.
Good quality. well presented. very happy.
very beautiful and high quality , the key holder a bit bigger than I expected but still nice
Fast delivery ! 20 days Very High Quality ! :) Perfect! :)
very beautiful. Perfect
Beautiful very quality nice, bigest than m imagined... I came super Rapido
exceeded expectation! quality is excellent, great packaging! great product! highly recommended!
Delivery month, Packing hesitated on the road, the quality is good
Keychains chic!
Super quality and fast shipping,ty
Very beautiful!