We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
| Location | *Estimated Shipping Time |
|---|---|
| United States | 10-20 Business days |
| Canada, Europe | 10-20 Business days |
| Australia, New Zealand | 10-30 Business days |
| Central & South America | 15-30 Business days |
| Asia | 10-20 Business days |
| Africa | 15-45 Business days |
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Your satisfaction is our #1 priority. Therefore, if you’d like a refund you can request one no matter the reason.
If you did not receive the product within the guaranteed time( 45 days not including 2-5 day processing) you can request a refund or a reshipment.
If you received the wrong item you can request a refund or a reshipment.
If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
It came for 3 weeks, already ordered such cosmetics from this store, quite decent for such money
Beautician small, inside three pockets
Not the size I wanted, but very good quality and will gladly give it as a gift to someone.
excellent, inside pocket very comfortable, but small. not critical.
i love the Is lovely cosmetic bag
free shipping figment Is More Little hoped But and what i found a Use alternative. Is Elegant the time easy and touch not look.
fully compliant with all description, parcel шла long but very!! month 2 full ..
very beautiful. all the best. thank you
it is just cosmetic bags perfect! a photo, that bigger. color corresponds to, all just fine. goods quality store for thank you!)
came in one week краснодарский edge. quality is good.
Product is just as described and it was sent in 24 hours, so I am very satisfied.
i was a little larger but my purchase satisfied. i recommend pcs
Beautician to Yekaterinburg reached in 12 days. happy with order. the color is nice looking. without foreign smell. stitched quality. I recommend.
I love it.
found well small;
Beautiful finished. super quality. within two weeks in uk. thx store
cute cosmetic bag, fast shipping smell no
Thank you, Theo.
Beautiful, high quality cosmetics. zippers work fine. inside pockets. color as the photo. roomy.
I thought the bigger bag was a little bit bigger. But still nice!
Thank you, look forward to the product.
Fool read reviews and ordered 2 pieces. nothing special about it. the real price is 2 times cheaper. the form does not hold-well, except if than stuff inside. the color is much brighter than the photo-Tipo "pluck the eyes!" yes, sewn fine .... but tol. ne liked.
Great! Received in two weeks (Belgium). Exactly as described.
looks great, thank you.
Very cute Good quality the color is very nice
Excellent item excellent store and quick shipping . Thks so much i give you 10 stars
Second time ordering these cosmetic. first gave my mother very much they liked it. wonderful store, delivery fast, to put a small gift. I recommend.
As big as i was, but if not very good products, anyway enough light with chemical smell
Cool bag, dense, additional pockets
Good material
Wow! When I opened my mailbox a few minutes ago, I was really surprised. The parcel has already arrived - only 8,5 days since I placed my order. That is amazing! The product is good, eventhough it's not the best quality I've ever seen. But the value for money is okay. I like the product because the outside seems to be quite resistant. The color is as expected - a nice salmon. I definitly would recommend this product!