SHIPPING AND DELIVERY
We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
How do you ship packages?
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Do you ship worldwide?
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
What about customs?
We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
How long does shipping take?
Shipping time varies by location. These are our estimates:
Location |
*Estimated Shipping Time |
United States |
10-20 Business days |
Canada, Europe |
10-20 Business days |
Australia, New Zealand |
10-30 Business days |
Central & South America |
15-30 Business days |
Asia |
10-20 Business days |
Africa |
15-45 Business days |
*This doesn’t include our 2-5 day processing time.
Do you provide tracking information?
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
My tracking says “no information available at the moment”.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
Will my items be sent in one package?
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
REFUNDS & RETURNS POLICY
Order cancellation
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Refunds
Your satisfaction is our #1 priority. Therefore, if you’d like a refund you can request one no matter the reason.
If you did not receive the product within the guaranteed time( 45 days not including 2-5 day processing) you can request a refund or a reshipment.
If you received the wrong item you can request a refund or a reshipment.
If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
- Your order did not arrive due to factors within your control (i.e. providing the wrong shipping address)
- Your order did not arrive due to exceptional circumstances outside the control of Feseldo.com (i.e. not cleared by customs, delayed by a natural disaster).
- Other exceptional circumstances outside the control of www.feseldo.com
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
Exchanges
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
quality nice. excellent
Very good product, thanks!
ok
great shirt!
good quality
very Nice Quality and good price - recommend!
t shirt good quality corresponds size!
thanks to store, it helped to choose the size, all clothes and заказывала first class service! отслеживалось all, come and fast)
material very thank you
l i got But i taste tank
Good quality
came package very fast, up to land вятской two weeks. the chinese order after all resolved m russian, perfectly fit perfectly length (as photo мужиком with). quality is good, for workouts just right. order will still.
how covers, ok.
jersey cool
5'75the item run small
Quality product ! ! Excellent store ! - Product quality 100% recommended - 100% recommended packaging -Excellent delivery time! ! 100% Great seller I recommend it 100% 5 stars * * * * *
good quality
hot, extra large thin fabric slightly
material good, soft the item is russia, no отслеживался large flaw, m size like s
really good quality. ordered a black and grey one. love them both
Excellent
perfect
I'm very satisfied
excellent
excellent models, look QUALITY and tal Which PHOTOS las
Great tshirt! It fits perfectly as I like it. I am 180cm x 74Kg.
product to my hand reached grade cloth like
perfect
ok
product as agreed and good quality. extra size prévoire.
material is very good, super comfortable for train and to use the day the day
excellent t shirt for summer! husband have size 50-52, fit perfectly.
jersey excellent, very good store, recommend!
great product but the XXL is a better fit. I'm 178cm and 80kg.
excellent quality!
really amazing product of great quality !! I recommend the store 100% will not regret it I will continue shopping
what necessary! perfect jersey village.
Great comfort too enjoy my fitness, product quality is very good!!
very best quality material.Highly recommended.
product is very nice...... i ordered medium size... it fits on me... and store shipping is fast... its take about more than 20 days buts it okk... product quality is good... its little thin but perfect..... thankyou seller for this good product and fast delivery
Great quality! щаказл another 4 pieces! thank you
Las LETTERS of the BACK do not appear in the photo. best unlearned.
Great quality. Ordered large.. 160 5"8
Good kwaliteit-prijs. nice, 1 size bigger than normal purchased
Nice quality. thanx.
Size is the ideal! the fabric is also good! fits very well! super satisfied! and very good delivery time! I recommend
One top fitted better than the other but over all for true to size and good quality
Beautiful, arrived fast, worth the penalty.
Excellent product... many thanks!!
Good figment! Is question to check the CARVING correct, recommended
Great looking shirt the cuts are just right area material feels good but shirt was way to small I had to give it to my wife did not fit me at all too tight USA LG size more like a USA small size ...No size chart to check
Good quality.. identical to the picture
Muy buena gracias todo me encantó recomiendo la tienda. Gracias.
Just super, the quality is excellent. size just took m m) so I advise it's a little more than two weeks.
Very happy with this store, looking forward to doing business with you in the future. Recommend to all:)