We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
| Location | *Estimated Shipping Time |
|---|---|
| United States | 10-20 Business days |
| Canada, Europe | 10-20 Business days |
| Australia, New Zealand | 10-30 Business days |
| Central & South America | 15-30 Business days |
| Asia | 10-20 Business days |
| Africa | 15-45 Business days |
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Your satisfaction is our #1 priority. Therefore, if you’d like a refund you can request one no matter the reason.
If you did not receive the product within the guaranteed time( 45 days not including 2-5 day processing) you can request a refund or a reshipment.
If you received the wrong item you can request a refund or a reshipment.
If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
nice and fast. good product
Great quality but I thought the frames on these where white. I bought 3 of the same model but different color from another company but I wish I would have got all them from here
the glasses are exactly the same as on the pictures. High quality glasses ! very fast shipment
great product
very good quality
Great
The sunglasses look very nice and the quality is outstanding, thanks
product optimal quality, perfect.
glasses cute. but very sorry, царапиной what i come with deep and glass frame. opened a dispute, need refund. 3 came to kazakhstan. packed in a box, and package inside.
lindo adorei os oculos 's embalado muito chegou assolutamente comprar vou nov
Ships fast I bought 5 already !!
fast delivery, product as described
Superb
Helt okej. Lite för smala för huvud mitt, sitter tight.
great product
Very good communication and best of product!
All good. Thank you! Very fast shipping!
Quality of product is good. looks great
nice quality and fast shipping
super quality nice
super high quality
super good product raport price thanks
excellent quality, Shipping very fast. perfect!
fantastic service thank you
nice
Fast shipping, great item
Is super good quality DESIGN and fair that hoped
2nd order. LOVE!!!
Very happy with purchase
Delivery is fast, packed well, the quality is excellent. The glasses are very stylish and beautiful. The frame is solid, strong, but not heavy. The store is very sympathetic, sociable and benevolent. I recommend to everyone!