SHIPPING AND DELIVERY
We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
How do you ship packages?
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Do you ship worldwide?
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
What about customs?
We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
How long does shipping take?
Shipping time varies by location. These are our estimates:
Location |
*Estimated Shipping Time |
United States |
10-20 Business days |
Canada, Europe |
10-20 Business days |
Australia, New Zealand |
10-30 Business days |
Central & South America |
15-30 Business days |
Asia |
10-20 Business days |
Africa |
15-45 Business days |
*This doesn’t include our 2-5 day processing time.
Do you provide tracking information?
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
My tracking says “no information available at the moment”.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
Will my items be sent in one package?
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
REFUNDS & RETURNS POLICY
Order cancellation
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Refunds
Your satisfaction is our #1 priority. Therefore, if you’d like a refund you can request one no matter the reason.
If you did not receive the product within the guaranteed time( 45 days not including 2-5 day processing) you can request a refund or a reshipment.
If you received the wrong item you can request a refund or a reshipment.
If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
- Your order did not arrive due to factors within your control (i.e. providing the wrong shipping address)
- Your order did not arrive due to exceptional circumstances outside the control of Feseldo.com (i.e. not cleared by customs, delayed by a natural disaster).
- Other exceptional circumstances outside the control of www.feseldo.com
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
Exchanges
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
Good
glasses super. packed well.
good glasses, price quality, total 3 week удивилась even fast shipping
sunglasses super! super! super! fully meet the description. male version of how look and very good, and how female. i really like quality items. here one properties combine all consumer turned product. really, very worthy copy. to store in your responsibility thanks for huge business. отслеживался track. забирала the parcel post ярославля up to 20 days delivery. seller recommend. уверена, that will be very satisfied. of positive only wish shopping.
not заказываю first time. on product quality as always height. trackable goods
really super glasses. if bright sun одеваешь real when, prevent which, of very. itself with little or no problems on the sun can look. not particularly the затемняют. eyes, of course, get tired any as little sun glasses. delivery fast, i am pleased. second order for father'll, to store thank you! for those who going through, on the road повредятся that them in it and hard case-they will not accurately in transit.
all good
glasses good. crimea come in two weeks.
Very Good
our goods. made in quite good but must contact neat. do not think load or strong выдержат неудачное they fall. sit good, prevent no. polarized. driving used to take, tried until but driving. so the street походил. month nearly riding order ok. as option to budget. two pairs of i ordered. different models. both standard!
all is excellent, is the first time and заказываю not regret to store
all ok
grade
tracking. moscow to 3 weeks. like
high quality
thanks
it's all fast
glasses добежали белгорода to within 26 days. very satisfied, light, давят no previous as my nose glasses, polarization present, them is driving, satisfied with the purchase.
glasses standards.
all perfect!
all is excellent
Thank you :-)
all is well. have ordered 4.04 30.04
cool glasses!
excellent glasses. live in the car. second take. burst first from case.
shipping month. store not consorted. quality matches the description. рыбакам recommend
glasses are excellent. came quickly. подошли face and
glasses good. polarized fishing tested on have. съезжают not hold well. very like me затемняют рулём no more for the shipping rb in fast. in a word нареканий no. to store.
super
excellent glasses! used to take fishing continuously wear'll but now! recommend!!!
неплохое workmanship quite. edge light for almost does not fall, that sure to very good. test полязизацию picture for even store :) passed test put. buy satisfied. the fishing.
excellent glasses, narrow but nose. not подошли husband, wear itself'll :)
fast shipping, quality product recommend
good
good figment, east knitting Is second you buy. 100% recommended
fire just glasses!!!! perfectly fit shape, neat and all, good case (also not much important) recommend! it is fast
commodity excellent. set matches the description. quality is excellent.
fire money such for glasses. which one case stands.
high quality made all-match продовца есще'll recommend region амурской about 22 days delivery before order it
glasses good, 3.
all of five!! ¡!
glasses кайфучие! very satisfied! дошёл goods. store recommend!
you simply won't find would like this product don't want the product
come goods very fast, белокуриху in two weeks. quality is excellent, happy to bear. store recommend. молодцы!
great
Best store
polarized that does not seem
2й заказывал time excellent glasses! рулём for use, the fishing, holiday!!!
glasses костромы 2,5 week to come. qual-in excellent, заказываю second time, put more store for the first time wiping wipe, time and сэкономил) and nearly 2 times above price ....
excellent all
It arrived very fast great service thanks
thank you
shipped quickly, decent quality. but most importantly moscow two weeks to come
while working
good display lens. nicely looks
glasses work, dark. about three weeks.
not bad
well packed, fast shipping!
Thanks
I order a second time. They look good for this price.
while it all goods thank you very much for item matches the description i recommend store very satisfied all 10 points
have two weeks. quality is excellent. store recommend.
cool glasses, polarization excellent, order and you will not regret!!! to store.
very good glasses. polarized. садятся on nose and overlays дужек прорезиненных due to. заказала self yellow захотел self husband and. order more'll red
this second заказываю store. wonderful glasses. shipping
arrived on time, and in optimal conditions. thank you...
.... standby ultra super goods))) boys recommend case pouch and come to goods...
all standard, but маловаты чуток man adult
super, налезли морду fat may .
glasses good good quality nutri of прорезинены hasp, also in the nose and прорезинены. slip, садятся tight. covers two, тряпчаный hard and box. for travel. goods is good recommend! responsive store!
средненькое quality, standard for your money.
very slow delivery!!!
order come. description match completely. passed test, but that's have not tried in action.
glasses good, used to take fishing glasses bag hard. to store
gud
cool glasses. walked long. but i satisfied. thank you.
very beautiful excellent speed reaching وسعرها
excellent quality excellent glasses
cool glasses. order more will.
Thank you item Received today and vary happy Great Seller A✭✭✭
quality is good, wait превзошли)))
arrive q Canary tardo one month, your CASE PHOTOS EVERYTHING like las-hot.
excellent product.
ok
received the goods, description all-match. сверхмедленная shipping. помойки like polarized check picture for. it, no need of course. unpleasant but
ok
Objednané zboží došlo včas a nepoškozené, takže velká spokojenost.
long оооочень шла package, but all come. looking glasses are excellent.
ok
thank you! оформила order on october 3, november 6 received (moscow). order very satisfied. cool glasses. ocheshnik points and pouch attached to. by both store and recommend glasses.
good glasses, packaging, and come with case case thank you! but very long, two months ульяновска to!
саратова delivery before 27 days. their match quality points value.
price ratio потрясает!!! glasses come to bubble, all safe and sound! included case zipper themselves cover fabric itself and glasses! стёкла dark, eye can see, the slightest absolutely no distortion, all is very good! отслеживался goods all the time, less than a month to kazakhstan доехал! highly recommend store it thank you so much! order more'll!!!
stylish, polarized.
glasses for good very fast delivery and the store
Everything is perfect. Thanks
glasses good, hard case + small bag have. complete polarizing test. fishing and car use. buy satisfied.
super good
A ++++++++ Seller
all is excellent
good glasses. running and the sun glasses polarized. thank you.
glasses waiting for long порадовало very quality. brand glasses, for pharmacy 1900р bought before the, with this proved the test.
glasses excellent
good goods
it is completely different, polarized тёмных instead of, yellow lens polarized without, убеждать заказывал i better than this i began to store and it is exactly what i need.