SHIPPING AND DELIVERY
We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
How do you ship packages?
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Do you ship worldwide?
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
What about customs?
We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
How long does shipping take?
Shipping time varies by location. These are our estimates:
Location |
*Estimated Shipping Time |
United States |
10-20 Business days |
Canada, Europe |
10-20 Business days |
Australia, New Zealand |
10-30 Business days |
Central & South America |
15-30 Business days |
Asia |
10-20 Business days |
Africa |
15-45 Business days |
*This doesn’t include our 2-5 day processing time.
Do you provide tracking information?
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
My tracking says “no information available at the moment”.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
Will my items be sent in one package?
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
REFUNDS & RETURNS POLICY
Order cancellation
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Refunds
Your satisfaction is our #1 priority. Therefore, if you’d like a refund you can request one no matter the reason.
If you did not receive the product within the guaranteed time( 45 days not including 2-5 day processing) you can request a refund or a reshipment.
If you received the wrong item you can request a refund or a reshipment.
If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
- Your order did not arrive due to factors within your control (i.e. providing the wrong shipping address)
- Your order did not arrive due to exceptional circumstances outside the control of Feseldo.com (i.e. not cleared by customs, delayed by a natural disaster).
- Other exceptional circumstances outside the control of www.feseldo.com
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
Exchanges
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
Was a bit tricky to get the links off, but good watch for the price
our product is very good recommend it to anyone who was better than 16 days arrived in the box gonderseler but came through without problems
good product. it is the price. trouble is the delay. not normal wait 3 months by product arrival. not problem store, one shoulderfree in about 3 days. the arrival ao brazil delay uns 16 days. when no brazil, the sky is the limit. can take 25 (how it took that watch pra arrive) like over 3 months (as led other product that bought per epacket desse seller) or more than 6 months as other watches that bought the ali. even so, the seller is excellent and, winning the term guarantee arrival (which is tres months), not had problems in get the refund. about the product. found the naviforce 9093 better than the 9050. bracelet cool, sturdy though could improve na quality ink covering the same. my naviforce 9050 already have some scrapes the bracelet. the ink covering the carton already is well better, resisting well the shocks and esbarrões. product arrived dismantled but consegui remount the bracelet.
very cool watch, chunky. Kupiłam gift for husband. very mu the podobał. recommend and thank you.
Ufak bir yeri kırık geldi. Satıcı sağolsun hemen yenisini yolladı. Thank you so much, store. You are a very kind person. :))
watch basically look very cool. come in working condition weak light заметила i just only all good, заметная еле, so basically and all good familiar husband and by the way it all like too) коробочкой with store sent what обрадывало very) thank you goods seller recommend. itao do a comprehensive overview of soon, lol_ik nik @
all атлична arrived. pile денги worth ..
Very nice and as described watch. Backlight is very low lighting. Bracelet parts are very dificult separated.
Beautiful watch, durable material, delivery time was also satisfactory. I recommend
good product and fast shipment
great product, good looking, beautifully packaged, working perfectly.
excellent figment like the picture, free delivery before the date max. store recommend More I hope back buy products.
good product good store
watch big, увесистые. solid look. bracelet big. even my немаленькой hand chain clean up to 2. watch настраиваются easily. day wearing отставаний диффектов by time or other such as not detected.
more appear than. look quite good. and arrow board electronic run-time as разбегаются apart, day more than. comfortable basically two time can be showing watch directly, one direction,-different figures. then the-командировках in short))
super! true bracelet регульнуть necessary!
Everything ok
very good i would definitely recommend it to 300 500 hours of same-giving here there is no point in bi
good figment Shipping very happy and fast delivery.
little bracelet as photo all super responsive великоват укорарить store but can yet box by cant choose was 5 + + + + + + + + +
ótimo
tankyo
Good.
gorgeous
not comes inside the carton original.
cok guzel to gec ragmen bekledigime degdi
very good the product bound by material quality and the attendance the shipping came the jet!!!
like salio ennla photo arrive. very good Clock
watch came. statement. but in, i asked gift store and sent in the package. in a second, feedback or i read description or, that clock stopwatch alarm and timer. timer them but no. stopwatch alarm and only.
Fast delivery the watch is very good
very good quality fashion watch. Is sturdy heavy good material worth buying buy watch. very beautiful.
box where????????? all super mainly and
слабовата light
Good quality built and have a premium look.
satisfied. best value for money
cool
all ok
very good product recommend!
very good watch with lovely design and a highly recommend 80x40.jpg serieux with speed and very very attentive store and serieux
very good product
guzel hours i would recommend. single issue box not having
lovely clock store tesekkur you the quickest delivery
top, conforming description.
cheer very cute, well heavy in view other clocks and watches that bought at aliexpress. arrived in exactly 34 days fast delivery in view several other. recommend the watch and the store. not went tributado
Good quality watch Good store accurate product
watch very cute, liked more it took 1 month and 4 days.
vendebor rapido and considerate.
watch look very well. son заказывал yourself now want. тяжёлые, добротные, plastic glass. шевелится gear when you press button no. factory number worth back (do not know or not repeated).
it took more top recommend
Nice watch
excellent. high quality assembly, увесестые pretty, look hand perfectly. shop recommend. to store.
perfect!
good overall... quite big and heavy.
product reached my hands on one to one is fine, good quality 14 days
there were a lot of out of order which comes first from the malesef serviceman had to go 2 dollars zaradayım
beautiful like i would recommend to anyone ....
cool watch! all. but not like my husband "beautiful" said. (брала black)
second the watch i received is just fine. thanks
arrived in thank you Thank you
normal delivery. watch for excellent price, all buttons workers, presentable look
muhtesem and quick 10 gun
watch cute. reliable store.
spectacular
Great
clock guzel arrived a little heavy but 50 gunde shipping jeans.
beautiful and lovely watch friends of hours general, cord beklentinin under a little but yinede good. Shipping 34 arrived 11.11 and yilbasindan gunde dolayi iguess. Seller guvenilir and Turk arkadaslara oneririm ..
excellent watch look super.
Good quality watch a little chunky so not 100% comfortable but everything it says it is!
Vary nice and big watch good quality good finish full functionality
satisfied with the size will be less thought working fast shipping)))
very fast delivery, it took only 7 days to Poland. Excellent communication, but unfortunately the watch is broken. one side of bracelet is unpinned :(
very nice watch conform to the photo
all Ok. goods consistent with the description. very fast przesylka
very good nice packet nice delivery times perfect store
watch is very beautiful, quality level. пойдут hope. satisfied purchase. thank you store!
free ship figment dice, arrived and never
china трахнула mom
EVERYTHING salio perfect
wood summer cheap the
Watch is super.
beautiful product
all is excellent. satisfied.
Seems like a qulity watch. Worth it's value.
23 day delivered. отслеживалась parcel all the time. item matches the description. store recommend. here is only a total of отсоединением with any links, but pro, намертво there sit hairpin so that even can tell.
watch simple grade! such price for much more expensive look! всяких defects and well come! recommend!
you can not imagine how wonderful is it
there was a problem in the clock light does not work....but it's very nice
beautiful Clock, selling thanks.
ok
Excellent
good design, брутальные. standard-have shipping month. watch store sent within three days. заняла hours customize 2 min. расписано доходчиво приложенной instructions in all. of course, if the watch is looked cooler you would have retail box!
love it...elegant
excellent watch iam happy just received the watch in two weeks very less time
good quality, really nice :)
a.
very Good
very fast and the strap a poco Long
beautiful but other content with my orders fast if it would be great but yinede
In time delivery good response
product fine cute and arrived well fast
oh. енные watch all working, укоротил strap. general for gift, brand box come in.
thanks fast shipping
relogio top demais! large adult muito bem packed. recomendo.
standard boilers, until i satisfied, description match. store and asked send feedback here почитал brand box sent it no problem. track отслеживался also no problem. large, весомые, solid, recommend. watch themselves but as well walk show time. here's a quibble... продавана recommend and gregarious and responsive.
Excelente producto, vendedor confiable y rapido recomendable al 100%
awesome product! really happy with it! Thank you! :)
watch excellent, all working, order shipped quickly, and yes in short time, strap so different but it in hand to better великоват all can be adjust.
do not use the two weeks it was in my hand. can efficaciously resimlerdekiyle rem. not so cool tesekkurler.
nice watch, meet the price. укорачивать to long bracelet.
has arrived super! no looks 20 It A CORREA Watch DOUBLE fashion safe. fashion PEGA the It Is the digital looks nicely Is a poco dark.
cute watch, only think could have coming na canister, no vi if the store had this option
order order пришёл very fast. like normal quality. the expected... big but тяжёлые alas light. look. fast shipping for 10 star!!!!
very good quality... very happy product. recomemdado. thank you.
free shipping figment High quality, perfect as your understanding, and arrive SPAIN-tan 12 days.
Great product quality. arrived in 37 days and in perfect condition. no taxation by revenue. I buy another for sure! congratulations to the store.
Watch the bomb cool to look expensive all works will wear see how the show time, on hand krupnovat s me I like