SHIPPING AND DELIVERY
We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
How do you ship packages?
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Do you ship worldwide?
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
What about customs?
We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
How long does shipping take?
Shipping time varies by location. These are our estimates:
| Location |
*Estimated Shipping Time |
| United States |
10-20 Business days |
| Canada, Europe |
10-20 Business days |
| Australia, New Zealand |
10-30 Business days |
| Central & South America |
15-30 Business days |
| Asia |
10-20 Business days |
| Africa |
15-45 Business days |
*This doesn’t include our 2-5 day processing time.
Do you provide tracking information?
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
My tracking says “no information available at the moment”.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
Will my items be sent in one package?
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
REFUNDS & RETURNS POLICY
Order cancellation
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Refunds
Your satisfaction is our #1 priority. Therefore, if you’d like a refund you can request one no matter the reason.
If you did not receive the product within the guaranteed time( 45 days not including 2-5 day processing) you can request a refund or a reshipment.
If you received the wrong item you can request a refund or a reshipment.
If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
- Your order did not arrive due to factors within your control (i.e. providing the wrong shipping address)
- Your order did not arrive due to exceptional circumstances outside the control of Feseldo.com (i.e. not cleared by customs, delayed by a natural disaster).
- Other exceptional circumstances outside the control of www.feseldo.com
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
Exchanges
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
Шло почти два месяца, покупаю второй комплект, в первом уже не работает штучка что в телефон вставляется.
All the norms, went for a long time, when you turn on the network just lit, when you connect the phone indication about charging (flashing diode) No
Everything as described for the second time ordered from this store
Perfect lace. Was almost 2 months. Want to open dispute. But reached drawstring.
Thank you all got, all in excellent condition.
Ordered 11.11 received 19.11, received Kieve NP. The Order was well packed and okuratno. Ordered two cords and two adapters for on iPhone and one on Android. Charging fast, which is that the magnet and unplug Glow, high quality made and good things. Store and advise the store.
Ordered 11.11 received 19.11 BP. Adapter for Android very good, gnat magnet pull, and very convenient if dark. Charges well and quickly for me. As more ordered two cords for iPhone, but is a separate review. Store and advise the store.
All items are well in time came, check the quality, store good!!!!!!!!!
Is not used as start, write a review
Works great!
Very good thanks
Everything is fine
Walked for a long time almost 3 months. Without tracking. Everything else is normal.
Thanks
The cable is good, only went a long time package and was not tracked. In general, satisfied with the purchase, we recommend!
Everything came all OK.
The product is a good store reliable buy from it.
With はやかっ
OK. Recommend. Magnesium well holds.
Fast delivery, new mail courier in Kiev
Ordered 13.11.19 received 26.11.19 all works!
Excellent cable, magnetize well. Did not pay attention to the fact that it should be inserted only by one side, otherwise it does not charge (contacts 8pin only on one side). But this is not a problem, stuck once-and rejoice. Charges quickly.
Not always connected, but in general a great thing! Purchase is very satisfied!)
All the rules. You can order.
Quality is good. Magnet holds. Charges. The backlight works. You can order.
Works. Charges. Magnetized. Delivery-month.
Thank you, everything came in the best form-the supplier again did not fail!!!
OK happened and dziala
Everything is fine! I will buy more!
Quality is excellent
Everything works. But be careful that the wire is not magnetized to the metal, there will be a circuit. On the first day I got magnetized in the car to the Keys and began to bask. I do not know what the consequences would lead to, in time noticed
Everything's fine. The only one is not inserted until the end, will remain 1mm. The photo shows. Otherwise everything is super...
Cables work, store recommend
Thank you, very convenient to use, I order again, for all gadgets.
The cable is super, the quality suits, the magnet is good, strong, it also highlights, I recommend!
The goods went longer than the deadline, already opened a dispute, but the store did not want to return the money, said wait more, and the Order Truth came.
Good item. Good store.
Very satisfied with the order. The charge is coming. Fast delivery within a month. Took for 121 rubles.
Work quality is normal.
The goods did not receive, the money was returned immediately. The goods were sent quickly, but did not reach us. Probably lost mail
It's exactly what I expected.
Thank you! Everything works, glows, charges... Packing is normal. It came pretty quickly...
excelente
Excellent
Excellent, the same picture. Come with 20 days.
The goods are well packed, came without damage. Fully corresponds to the description.
Pretty cool product. I will need to order some extra charging tips , the cord is very long. I like it ! Also seams to be made well. Time will tell.
Yes, delivered early.
All Hood!!!
Very good.
Shipping to Germany two weeks
Everything is super!
Very good thing
Suggest fast shipping and item match description
Ulus
Straightening, shipping and quality-all fast and super. I recommend. I will still order.
Processed and sent quickly. the goods received. works well. but there is a kasyak bad contact in the power supply need to move to look for the angle, and so satisfied with the purchase. the store advise :-)
Very good
Came quickly, works)
Incredibly long went the cable, our post-Russia does it in its best traditions.
Very good quality.. Highly recommended!!
Works!!! Everything is fine! I recommend!))
I ordered a plug for micro yusbi, (before that I took a cable with a plug for typ-Si) came for a month, in a branded bag-beauty, works. It will be necessary to order more. Seller recommend.
All great class, Super
Order. It's okay.
Not received but money returned
Long, braid. Kind of quality
Of all such ordered by me, this-the only one does not burn the cross-section with the glow in the evening. Durable, beautiful, works well, magnetites cool. I recommend.
Came quickly. Works
All according to the description. Cable works. Wszsytko OK
Fully corresponds, well packed, quality is satisfied thanks to the store!!!
Finally came the order. Everything is neatly packed, each adapter is in an individual bag. Thank you to the supplier!
It's okay. Looks very nice in the dark
HCM
Thanks to the store I recommend to everyone.
Everything is clear!!! Delivery first time week, second time month. If you charge in the car, take out of the outlet necessarily, I burned the cord and adapter from the outlet to the USBI.
The goods did not come
Delivery is very fast. Cable Super. I recommend
The cord is good., but for a very long time went on the way ..
Ordered 19.10, shipping 22.11
Afigenno
Bin sehr zufrieden.
All O. K.!
All it is, all work-thanks + + + + + + + + + + + + + + + + + + + + + + + + + +
The wires came working magnets strong if you flip the phone holding the wire magnet will hold it). You can also buy a second accessory for the device and use one wire (it fits everything).
Product compatible with description, many thanks for retailer and recommend to everyone
Product compatible with description, recommend to everyone this salesman and many thanks for it
I buy not for the first time, stable quality. I also ordered a cable with three different connectors, I did not put Type-C connectors in the package. Opened a dispute.
Thank You
Magnet enough strong, tip very well holds the phone socket, recommend
Perfect, doporučuji, přišlo rychle už for 18 dnů
For your money the most it!! I'm happy.
Fast shipping! Quality goods!
Came quickly in 11 days
Only the connector came. Without cord
Autumn fast delivery, 11 order, 17 in the department. Everything works, the main magnet is the right side to insert. Came to 5,6 iPhones and tablet :) thank you to the store!;)
3 in the morning, the soup was təslim, and the material was prepared from keyfiyyətli and möhkəm.
Not bad magnet could be a little stronger 45 days delivery to Turkey. But the store didn't respond to the messages.
Thank you 5 stars
it is good,but not is fast charger.
good
Packed well.
The goods are good, but Shol long.
Ordered 06.11, and the parcel came to the Post Office already 18.11, quite quickly. The cord is exactly 3 meters, the magnet holds well and charges well too.
Kind of quality cable. Magnet strong
Köszönöm szépen Minden rendben Volt
Everything matches. But it took so long (almost 3 months) that I was already going to open a dispute.
Very convenient charging, sent quickly, before St. Petersburg was two three weeks
Cable as described. Good quality
It came in 3 weeks. Everything is fine.
product not received , get refund
5stars
ok
Everything is clear
U need to plug the right face following the arrow, not both side work
Fast charging does not support... Sorry. But in general it is not bad. Arrived in less than 2 weeks.
Everything came, 38 days, I'm happy
Everything came and not the first time
For some reason does not charge, writes that the accessory is not supported
Excellent Product, excellent quality, fast delivery. Checked, everything works. Thank you to the store. I recommend.
The cable is normal. Magnetized instantly. Delivery 3 weeks.
Good store
Shipping-10 days to Odessa. packed well, cable Super. recommend
It's the second Chargers I order, I like them because they're very comfortable.
Ordered two cables, for easy charging at work and at home. Very good goods.
Everything works fine
Wire did not come tracking no money not returned
Excellent store
Delivery to Moscow for a month with a small one. Everything works.
Class
Fast shipping and quality. Thank you
Delivery by cord Duje schvidka, yakishta is good, in the basement is an opportunity to show.
Excellent cable, everything works, the track is tracked, the phone is charged quickly (4000mah). Seller advise
This time it took a long time and for some reason not everything came at the same time, but the cable is reliable, I have been using for a long time and the whole family
Delivery is very satisfied. The store very quickly sent the goods. 11. 11. Ordered 22. 11. received in Poland!!! Thank you very much.
works nice and convenient
Good and fast delivery. Packed well, came without damage. liked the bright blue light when plugged into the network. The product is good
All OK. I will buy the censures. I recommend the store. 13.11.2019 ordering 22.11.2019 otrimav. For 9 days came to Lviv. Record. So shvidko does not deny the mower to China. Uncle seller!!!
Super