SHIPPING AND DELIVERY
We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
How do you ship packages?
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Do you ship worldwide?
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
What about customs?
We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
How long does shipping take?
Shipping time varies by location. These are our estimates:
Location |
*Estimated Shipping Time |
United States |
10-20 Business days |
Canada, Europe |
10-20 Business days |
Australia, New Zealand |
10-30 Business days |
Central & South America |
15-30 Business days |
Asia |
10-20 Business days |
Africa |
15-45 Business days |
*This doesn’t include our 2-5 day processing time.
Do you provide tracking information?
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
My tracking says “no information available at the moment”.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
Will my items be sent in one package?
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
REFUNDS & RETURNS POLICY
Order cancellation
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Refunds
Your satisfaction is our #1 priority. Therefore, if you’d like a refund you can request one no matter the reason.
If you did not receive the product within the guaranteed time( 45 days not including 2-5 day processing) you can request a refund or a reshipment.
If you received the wrong item you can request a refund or a reshipment.
If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
- Your order did not arrive due to factors within your control (i.e. providing the wrong shipping address)
- Your order did not arrive due to exceptional circumstances outside the control of Feseldo.com (i.e. not cleared by customs, delayed by a natural disaster).
- Other exceptional circumstances outside the control of www.feseldo.com
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
Exchanges
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
Goods packed very well. Arrived to me very quickly. IN about two weeks. Damage only that in the description was that case has szybkę front and rear. THE back is. Front kind too, but unfortunately naklejana phone. If I know before, it BYM szukał another case.
Ordered 11.11 came 26.11 France Packaging is good not damaged... For this money, the cover is good...
The cover came very quickly. Securely packed. Glass whole. The glass is tactile pleasant, but a bit cloudy. The cover is excellent.
Good service
Normal cover, complete with glass
super
Great case came sooner then expected
Amazing case - really qualitative and well packed ! Delivery was longer than expected but busy end of year period... I recommend !!!
Came very quickly very satisfied would order again
There is a slight defect in the form of erased paint, except that everything is in order
Where is the product
Good Goods. I recommend.
Ordered for iPhone 8. the cover is good. All as written. Only order without glass. Since the glass is transparent and the edges are not stuck. Because of the curved screen. Look at the photo. Replaced with black glass and became perfect. Also see the photo. Itself cover for 5
item not arrived
nice build quality and tempered glass.... thumbsup
The magnet was peeled off.
Perfect. As the description points out. Very fast delivery.
Case was packed very good. Shipping was fast, 8 days in total. Has some deffects, such as volume down button is stucked at bottom position and its hard to push it, minor scratches on sides to pure metal, no tight in some places. Case made phone even bigger so harder to keep it in hands :) but thats was expected.
Norm take
Très bon produit Merci
foarte rapit 2 sapt pana in romania recomand
Excellent
Delivery to Ukraine in 5 days, just lightning fast! All as in the description, the phone in the case was dangling until it glued the gaskets that come in the kit. Magnets are good, the cover is good. Thanks to the store for the promptness. I recommend!
Отличный чехол ,берём уже второй .Продавца рекомендую.
Very good store Thank you
It came very quickly. Just in a week. Quality is super. I ordered it with glass. All Super!!!! I recommend.
You have to stick the front. That was not considered.
very good product
From what I ordered earlier, this cover is the coolest))) I'm very pleased! Recommend strongly!!! Seller respect)))
Very fast delivery,good quality
A little not what expected, the glass separately
It's like a bumper with a back cover. There is no lid on top, a protective glass is given instead of the lid. The cover itself is of excellent quality. The truth in the hands slips
This is the second similar case. The first survived two phone drops. Himself died, but the phone saved
I was surprised that the packaging is good and the product is good quality too !!! Came 11 days after placing order ! Recommend this
Come quickly! At first I did not understand how to insert the phone there, it seemed that it was not in size, after I went to look at the pictures from the store and figured out what was what.
The order came in a week. The cover sat clearly. It's very good. I recommend to all
Nice on GE fonderd
The cover is not bad, but it seems to me quickly erase the paint because. Already there are scratches. The glass is included on the screen is disgusting, muddy and the edges are not in size, in general all in the photo, but the cover looks just class! And you can buy another glass. Magnets hold well, Apple logo no back
Nice and accurate case.
The cover has sharp edges the protective glass does not stick well
ok
The cover came early, the cover is just super, I recommend the store!!!
Thank You good kualitat
Female cha はやく とどい! make sure the ひだり one Abacus UE buttons おそろしく stamen づらい though,,
I ordered a cover, came for about a month, but did not magnetize to the end, there was a big slit. The store very quickly sent another cover (which I myself chose) it was only 9 days and cheholchik from me)) thanks a lot to the seller for the efficiency!
A great product. I highly recommend it. It was sent on the non-polluting screen glass. It was suitable for my full phone (note 8).
Thanks
All at the highest level, thank you, I'm happy.
Well received
Thank you store!!!! Ordered 12.11.19, and in the Leningrad region!!!!!!! Received 21.11.19 delivered via zdec. But there is a problem-the phone iPhone X-in this product-hangs and there are no additional stickers. And so everything is fine!
Very good product but takes to much time to arrive
It came earlier, it was very well packed.
Black glass, looks too glossy and cheap. The frames of the cover around the screen, on the inside are somewhere sharp, without a protective glass on the screen will cling. Delivered quickly, packed well.
The phone got up like a glove. Super, just handsome! Very satisfied! Ordered 11.11.19, took it at the new post on 21.11.19, Ukraine, curve horn. Mega-fast delivery, with me for the first time.
3 month to arrive
Quickest delivery ever, I am very happy with my purchased, it came with everything it looks very well made and it will definitely protect my phone. I recommend this vendor thank you
Product as described. Without the included adhesive for the Corners, shaking the Phone a little in the Case. The Ton-Austaste can through the Case hardly reach, except one has long Fingernails
perfect
very cute
Thanks
In appearance and quality a good cover, let's see how it will be in operation. As long as everything suits me. Good store.
All according to description neatly yielded.
I tought that the glass is attatched to the front cover, but thats not a big deal, i’m saticfied!
Fast Delivery: departure on 11 November for a mailbox deposit on 20 November 2019, in 9 days. Perfect packaging very protective in inflated cover. IPhone case according to the description of the site.
Nice product. Thank you
Très bien
Does what it is designed for. In combination with a front glas your phone is well protected against accidental drops.
Product looks very good, came as advertised in perfect condition☺
The items looks good and I will wait till my next case break and change this
Super very good
The cover is beautiful, it arrived very quickly, it was packed reliably-in Ukraine for the 10th day already in the post office was. Plastic cover, in the title and description, inaccuracies in translation are possible.
Very fast delivery, exactly 2 weeks
Supper!!!!!!!!!!
Fast shipping 8 days since I am ordering
It broke after one drop
I like it very much, it fits perfectly into the Samsung S 9 plus,. I COGI the option with protective front glass, I 've put another one on because the one coming is a little small for my opinion.
love it
Took awhile but product was Well packed
Came to Kiev for a week. In general, the bumper is good, but there is a slight backlash, if the phone is slightly sinking (iPhone 7). With normal use is not felt. The store sent the goods almost a lot, Pyaterochka with a plus!
Looks great! I bought 2 colors
Super nice protection Fast Delivery Thank you
The iPhone 7 is perfect, the glass is included good
good
Good job.
It's okay. Everything's fine. Quality cover.
Highly recommended
Fast delivery and quality product
Perfect
The package came to me within a month came packaged in a good line I'm really pleased,
I הבנתי marble 2 parts שמתחברים. Straight back and front with glass. במציאות-straight back, front S frame and screen protector glass plain. Shipped really fast
Very cool cover, iron, quality, everything is clear and smooth. Tightly sat down. I'll take pictures later. Ordered with glass, came a good glass, and not a sticker some :) the store sent very quickly for a week +/-
Perfect!!!!!
Chic cover. Corresponds to the description. I wish it was for me. I can recapitulate.
First of all, thank you store I got it too fast!! It is very good the only thing is that the tempered glass was broken :( but the case is very nice.
Very cool case, perfectly fits for iPhoneX. fast shipping, very well packed the goods packaging air. Warmly recommend
The cover is beautiful. Packed just fine. Delivery super fast-one week from the moment of payment to Ukraine. The quality of the cover is very mediocre. Mechanical buttons are glued with Velcro to the body of the cover. In the lower right corner is not tightly connected the back part with a metal frame. In general, the cover is satisfied, it looks impressive.
Very cool cover, I liked it!) the store umnichka sent the order very quickly, I recommend this store to everyone!)
Great product, as in the description. Delivery is that took 4 days after schedule.
I'm delighted, as in the picture) it came to Kazan in 2 weeks. Very cool cover) took with protective glass, and I recommend you. Magnets hold perfectly, the phone case looks great) of course, fingerprints remain on the back, but you like it)
Phone case looks exactly like picture. Took forever to come, I ordered back in August. I finally received it in November.
I liked everything. Product, store and store recommend
The store did not accept the order at a discount, the order was issued with a third attempt, already without a discount for the first purchase.
Conform to the description item arrive 2 days after the date give despite the payment of shipping costs...
Interesting cover, corresponds to the description, delivered in less than a month
It looks good to see how it behaves in operation. Seller recommend.
Very good Packing and also super safe. Breakage. With Front Glass ordered. All doing for Installation.
Before UFA came quickly 3 weeks. The phone immediately becomes heavy, in the hand very much slips, if you shake the iPhone in the case, it chews there are additional elastic bands and the phone does not stagger in the case, the back wall is not glass it is plastic, the antenna fell on the divisions for that weifai intensified. As a result, a cool case but I will dress better than the original silicone case it flew and what did not happen to him
I ordered 2 cases, silver and black. Delivered for 2 weeks to the post office in the Moscow region. White cover with scratch on the back cover. And so liked.
super chingona la funda, no lo pienses esta super bien me encanta. llego muy bien protegida.
Thank you very much all the integrity and safety, I recommend the store, later send to use
Great cover. Packed Super. Delivery to Rostov-on-Don 23 days. Tracking all the way.
I love it, it's super amazing.
Excellent material and quality, plus wine with tempered glass protector.
Very high quality thing. Magnetic. The package came perfectly packed. I recommend. Thank you to the store.
Nice product. Works like showed on the product page. An extra plus for the store; the product was packed in air wrapping, very secure. You don’t have to worry the case or glass cover gets broken during transport. Don’t look further for a nice design case, buy it from this seller.
The product is very nice and convenient. I paid for 12 Tl customs. The magnets are good for now. It arrived very fast. The only problem is you can't access the silent mode on the left when there is case but you can remove the magnet and easily access it. Thanks to reliable store.
Excellent quality, fast shipping and very nicely packed. Very professional. Would recommend this store and buy again from the store.
20 days to Hungary, perfect packed. Magnetic part functipnal proper, I use it for iphone 6S. I recommend the store.
I'm very surprised. Even shocked. Quality is super. Baseus is just on top. Packed so that at least jump on it. Comes with front glass. Did not stick (already pasted). The body of two halves on magnets. Cover class. I advise everyone. And the store is generally good. All right, no words.
It came all intact, packed in a good thick puffy. delivery about a month. two halves stick well, complete with glass. we measure on the phone with additional feedback.
Pleased with fast delivery. It was also sent quite quickly. For which the store special thanks! Packed in the highest category! Even krivorukaya post of russia could not damage, even if very well tried! In the case i have not tried the cover yet, but in appearance i already like it))) the result: my recommendations!
I haven’t put it on my phone yet but everything seems great for it so far
Case is very nice. Magnet holds well. Very good quality. Recommended!
Thank you very much for the goods to the store. The cover is cool, sat perfectly. Came to syzran in less than a month. Very satisfied. Packed very well. as the cover turned out to be in the mail, a letter came to the e-mail.
Norms well, it seemed to me that with the front glass there was no
Excellent. I took for a gift so I don't know if it's okay. It looks well made
The phone in the case dangles. From the side of the power button does not fit to the end. It is not convenient to get to the switch in silent mode.
Fast delivery to Kyiv - 7 days. Very good quality. Recommend for order from this supplier.
Very high quality item buttons all fit came in a week fast thanks store fashion
The cover is good, sent quickly, for this thank you, came also quickly, there is a small defect, the camera will pull out for the cover can be seen in the photo.
Just like on the cover is magnetic resistant fast shipping
The goods arrived very quickly. Quality standards. Packed well! Let's see how the dust in the nutri will collect. Thanks to the store.
The cover is not bad, it fits all tightly under the phone. Made soundly, i think my money is worth it. Packed was on a level, in a puffy film and a separate package. Behind the cover is not transparent, leaves fingerprints. Apparently next time i will take transparent. Delivery more than a month. In general, the purchase is satisfied, i will look at what period of operation it will suffice. I did not communicate with the store.
This is exactly like described in app. I ordered the case with the front glass piece which I thought it was connected to the case, but it is just a screen protector. It's nice and thin magnets seem pretty strong, but not sure if they with hold the case together if I drop my phone. Will have to see when that happens, if it happens. Fingers crossed I don't drop my phone.
The cutout under the camera came up perfectly. A little dangle, but this can be corrected by seals
Really high quality I threw it from about 1 meter to the ground and did not get it scratch thank you
So good case. Excellent safe delivery package. Good materials and comfortable in hand. Also You should carefully stick small pieces of black soft material inside the front part of the case. One longer I sticked at the top and small pieces in the corners. And then there are no slack. One more strange thing that I’m wanted for delivery to the my new address but delivery was done to the my old address. This is maybe post mistake, anyway that’s sad. Incredibly fast delivery to the Kyiv (5-7 days). One more that there are no cover for camera ( one level with case back). That’s opening by all 4 sides. There are no fastening. Looking solidly.
Super fast shipping to Serbia, well and safty backed, store comunicate emiditly when i send a mesage. Just to try it on case and i will put aditional feed back. For now highly recomend a seller really best service
Very nice Shell well packaged! The phone is very well protected! Validated 100%! Very good!
Item that corresponds in every way to the announcement the delivery is fast arrival without clutter very very well packaged
Great product with perfect packaging! Very satisfied with the order. Here is the picture of packing
Subjective, flimsy design. Probably will die in half a year. Looks like in the photo, there are no complaints. Finally glass with a hole for the front camera. The rear camera is closed flush.
I expected to see the glass on magnets, but the glass came separately. In general, satisfied, but the phone goes inside, i hope the stickers change the situation
Very satisfied with the product. Came quickly. Thank you
Product very well is as described in the ad, so do test feedback
Exelent product, fast shipping, and i arrive before the set date. Exelent store
10 days before saratov (there was a paid delivery, with a normal delivery time up to 01.11.)
It took a long time, it was not tracked. Packed very well, store recommend
Very satisfied. Cover as it should and not expensive. I advise
It's great, i love it, it doesn't move the device in at all, i can't take a picture of the phone with the case but this cool charm me, en exactly what the d is cription of the article mentions, at 100 i recommend it thanks
Everything came in perfect condition and nicely packed, recommended!
The goods are very straight good, really straight thanks to the store for the fast delivery to irkutsk! Phone "apple 8 + weight added as it should, in the hand it became more real to hold)) it's bad that on the back case there are prints, or else that... (and so the product is satisfied, buy, will not regret, magnets hold perfectly)
Quality is good, stylish and comfortable case! It comes with a protective glass. It came quickly. Thank you!
Order 15/7 received 23/7 . Just 8 days to Australia . Beautiful and perfect fit . Excellent quality. I love it so...so ...much . Thank you store xxx
The description is fully true. The order went just under 3 weeks to moscow. Minus only that the mute button is not available in this case. The photo shows why.
Looks really good on iphone. Seem great materials... Crazzy protective packing...It’s a little bit harder to rich the silent button...
Delivery to mo 19 days, the store sent quickly, the quality of the cover is not bad, but had to glue additional seals (included is) the glass is normal, for adhesives everything is included! The glass on the case, which is behind, is very branded, there are prints and divorces at the slightest touch! For its 300 rubles together with a protective glass is a good option, with good quality, let's see how it will be in the process of operation
I get super well packed, i delay a little getting here. Looks the same as the image
Frame metal, rear glass. Frame on magnets. There is a glass on the front in the kit, but i would not put it. There is better glass and with a larger coating area (here it is more for the completeness of the kit). Strength and level of protection did not check, i hope and will not check =)
The goods came quickly, the quality is good. The goods and the store advise.
Very fast delivery (1 week). Corresponds to the description. Enough overall.
Very fast and accurate on the cell phone, i hope magnetism is good
The cover is interesting, glued all the gaskets-the phone lies well. The glass in the kit is too big not glued on the edges. I recommend.
It was 19 days to the primorsky territory, tracked. The packaging is generally the best i 've seen. Dressed on the phone, everything is fine, not lyuftit, the buttons are pressed, looks good, and tightly fitted, it is not even visible that it is two parts. Well, the first impression, very good. My wife liked it. True glass bought recently, she already managed to break... I did not wait for the cover.
Very good product!!! Recommend!! I rarely like that from my orders, but this product surprised! And the price, and the quality of the goods (no scratches when delivered), and a complete package for pasting protective glass. The only thing i thought was that it was completely with glass in both parts, but no, the protective glass on the screen is installed on its own, but it's not a problem absolutely! All you need for gluing is included. Delivered to samara was literally in 2 weeks! I strongly advise everyone!
Commodity 100% compatible with notice. As narazie magnets work. Included tempered glass. Case quickly dotarło to Warsaw. Ordered 19.05 W Wawie 22.06
Very neat package! Didn’t take much time to arrive. Good product. Satisfied
The shipment was very fast, 13 days to chile!. The housing looks good quality and looks good on the phone. I haven't used it yet, later on i will update my comment to prove whether it protects it well or just a pretty shell.
Excellent Product, arrived on time and in fact is as advertised… Material is reinforced, or seems a case .. Buy several times without problems…
thank u to the store. was well packed and the quality is very good
The case is generally satisfied, came to the tver region for six days. the only negative is the glass, lay not completely, the edges of the air (in the photo you can see), but i think it is not critical
It came to me in good condition as the description i recommend.
The order went as usual. I didn't really like it. The magnet is good, but the back wall-transparent plastic immediately fell asleep. I will not wear it, but the store is not guilty)))
04.06.19 made an order, 05.06.19 sent, and 15.06.19 took in a new mail, all as in the description, an excellent cover, i would say the best, of those that i had, ideally sits down, does not open, magnets are good, does not open, came with additional stickers-elastic bands, but i did not need. I came in a protective navel. I recommend, very cool cover and delivery is very fast.
Very accurate and delivered in good conditions, would recommend, thank you.
The case fits perfectly as advertised. No plays inside the case for the phone. I used it for two days up to now and loving it.
It arrived about 3 weeks. Demanding, good looking, I'm happy.
Super cover! The store sent in 2 days, but the delivery took exactly 14 days to the place of delivery! The cover fit perfectly. Appearance does not spoil. Seller advise, it is super! I put 5 stars.
Very good quality excellent product recommended at 100%
Took 2 weeks to arrive in the uk, great product very well packed I recommend, thanks store
Beautiful magnetic case , phone was moving but When i glued the stickers that were already there ,was fine
OK but zabierajcie with fast front housing included
Quality is super, packed well, got everything safe and sound. store recommend
Shipping less than 2 weeks, packed very well) take better complete with glass because front protection is not present) the case is a magnetic case with glass only on the back of the phone
Cool cover, looks great! Glass has not yet pasted, it's my broken already, and the back cover of my phone is broken. Cover whole. In short, i'm happy as an elephant))))
Excellent cover, all buttons fit perfectly, insanely satisfied.
Excellent product and very fast shipment. Definitely take it. I recommend it.