SHIPPING AND DELIVERY
We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
How do you ship packages?
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Do you ship worldwide?
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
What about customs?
We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
How long does shipping take?
Shipping time varies by location. These are our estimates:
Location |
*Estimated Shipping Time |
United States |
10-20 Business days |
Canada, Europe |
10-20 Business days |
Australia, New Zealand |
10-30 Business days |
Central & South America |
15-30 Business days |
Asia |
10-20 Business days |
Africa |
15-45 Business days |
*This doesn’t include our 2-5 day processing time.
Do you provide tracking information?
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
My tracking says “no information available at the moment”.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
Will my items be sent in one package?
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
REFUNDS & RETURNS POLICY
Order cancellation
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Refunds
Your satisfaction is our #1 priority. Therefore, if you’d like a refund you can request one no matter the reason.
If you did not receive the product within the guaranteed time( 45 days not including 2-5 day processing) you can request a refund or a reshipment.
If you received the wrong item you can request a refund or a reshipment.
If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
- Your order did not arrive due to factors within your control (i.e. providing the wrong shipping address)
- Your order did not arrive due to exceptional circumstances outside the control of Feseldo.com (i.e. not cleared by customs, delayed by a natural disaster).
- Other exceptional circumstances outside the control of www.feseldo.com
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
Exchanges
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
perfectly.
super, díky
very good, excelent
shirt well received. i wanted cancel order. store i insisted maintienne, gift m.e. promising. it makes me spend a plus n'e i know it is gift, but do not regret that shipping as quality. each pair comes with shirt cuff button. beyond the outlay i am very satisfied with this purchase. plus, free shipping hot appréciables. bravo and thanks.
grade fine. on all indicators. serious store.
Very good!!! Many thanks to the store. There are cuff links to match the shirt in the kit.
This is a very nice shirt. Good quality! Fast delivery. Thanks a lot! :-)
received shirt all is well. thanks to store.
Amazing shirt. Super high quality! Fits perfect in the neck and sleeve length. I highly recommend this store!!!!
excellent shirt at an excellent price
Perfect.
excellent Price and time delivery
Fitted Perfect Good Quality
Great shirt and good communication with store. Size L is like size S in Sweden, good length on shirt arms. Nice gift as well, cufflinks. Shirt is not for chubby or fat people, normal fit. Quick deliver.
thanks
as covers
got in perfect condition conforming advertised
perfect! recommend
wear 2xl two size bigger ordered but still found 4xl маловат as our l, but брату perfectly fit. looks very good quality is good to & cufflinks. 3-4 need order but good overall size bigger asian size than (two size one-like recommend).
lovely shirt. na measure right. very satisfied.
a side front thread length as a marriage small. is for the price to sell high quality goods
white заказывал have feel better. such as not so... as blue synthetic, nice but
шёл crimea in very long, more than 2. quality is good, cufflinks gift put
very fast delivery. good quality shirt. perfect! (plus the cufflinks are free gift!
excellent, recommend!
very nice.
received all in a timely manner in good quality
Size chart seems off. Order one size up.
strongly recommend to purchase
size exactly the table. color description несоответствует (blue light blue and, inside true darker). fabric liner-shiny and similar to hem.
demoro poco taste even me las look good value To
shirt quality, mega came quickly, recommend
shirt good quality little not true, silk straight-i expected, hem fabric is very smooth and shiny. in quite good. perfect подошёл height size 5xl 180 weight 90, collar little loose, but not great, i happy. so so cufflinks, emission on short. delivery fast, цфо in two weeks. sent goods store. and recommend seller. color brighten, than the picture below.
great product
The size is perfect. The quality is very good, thanks.
1,82
very nice shirt flawless
very good quality and fast delivery but the cufflinks are rusting
Question: Do you have for sale shirts made from 2ply with premium cotton?
it. material pleasant, tight. even cufflinks))) size прогадал ((((отдам other) order more need yourself.
замечательна shirt, fit all size, gorgeous material!!! sent cufflinks gift even)))
very nice and comes with twins, very content.
The size was not similler the table size
Xxl To my height 1,73 mtrs and 84 kgs. excellent Thick fabric. very According
Excellent quality)
very good fitting
14 days before the Nizhny Novgorod obl. ochen waited. sits well, but short sleeves! maybe I did not size correctly identified, do not argue. upset only 4 stars. sorry.
Good quality thank you store. the order came for 2 weeks.
thanks I love you.
too small