SHIPPING AND DELIVERY
We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
How do you ship packages?
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Do you ship worldwide?
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
What about customs?
We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
How long does shipping take?
Shipping time varies by location. These are our estimates:
| Location |
*Estimated Shipping Time |
| United States |
10-20 Business days |
| Canada, Europe |
10-20 Business days |
| Australia, New Zealand |
10-30 Business days |
| Central & South America |
15-30 Business days |
| Asia |
10-20 Business days |
| Africa |
15-45 Business days |
*This doesn’t include our 2-5 day processing time.
Do you provide tracking information?
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
My tracking says “no information available at the moment”.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
Will my items be sent in one package?
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
REFUNDS & RETURNS POLICY
Order cancellation
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Refunds
Your satisfaction is our #1 priority. Therefore, if you’d like a refund you can request one no matter the reason.
If you did not receive the product within the guaranteed time( 45 days not including 2-5 day processing) you can request a refund or a reshipment.
If you received the wrong item you can request a refund or a reshipment.
If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
- Your order did not arrive due to factors within your control (i.e. providing the wrong shipping address)
- Your order did not arrive due to exceptional circumstances outside the control of Feseldo.com (i.e. not cleared by customs, delayed by a natural disaster).
- Other exceptional circumstances outside the control of www.feseldo.com
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
Exchanges
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
отлично. 9 на 18-5...19
мне очень большое
T
Очень красивое колечко, есть небольшой скол, но в глаза не бросается, сразу хочу еще такое заказать. Супер быстрая доставка, 2 недели. Спасибо продавцу.
Pierścionek piękny, cóż więcej dodać - Polecam w 100%
everything is ok
very good DESIGN, beautiful, good Price
beautiful! perfect fit
great
Goods were not delivered, the store returned the money
Very pretty.
very cute excellent quality.
beautiful! am very happy
beautiful, like on picture
very like! to wear how will :-) all super price, a very like, аккуратное
думала потерялся that order. all but good. it after i received. very beautiful ringlet. thanks to store size normal. i satisfied.
im verry happy. it took one month to arrive. it fits verry nice
Looks great
great thanks, quick shipping very happy.
Nice ring ordered for the second time!
thank you all the best
lovely!!!
Good Seller,
THANKS
Everything is perfect, the rings are beautiful. Thanks so much!
thank you
Fast Delivery & excellent quality - thank you
goods consistent with the description recommend sprzedawce;)
GREAT RINGS.
Thank you
super
good
rings are naprawde great. Zamówiłam already more because there trafiłam with size.
very like the picture
all ok
all ok
Super pierscionek
very tasteful workmanship, but in practice ring is probably ciut larger than the follows is with the size chart.
super, thank you
Beautiful and fast delivery. Highly recommend
fine
good store
ok
three weeks arrive chulísimo
ok
fully compliant with size and description. thank you
beautiful
beautiful! fast delivery!
super
very good quality
excellent
very nice;) SO big shoe is my fault;)
power pěkný, yen velikost 13 them opravdu veliký, objednat znovu
very nice, compatible with the description, nothing to do not going when you wear it and wash hands, i am very satisfied. Super
beautiful ring, but very long shipping. With ordered at different time 5 pcs doszedł only this one.
goods come very fast two self заказала i look very beautiful
rings are very excellent quality. Thank you for checking the products before deliver to customer Recommend to purchase.
I ordered no. 6. This is the best ring I have ever order on Aliexpress:))) Amazingly sparkl. I recommend.
Perfect!!!!!!!!!!!
top
good
Super!+++++++++
Real silver!
very nice, but too long delivery - 40days
the order never came but the sell agreed on refund nice doing business with you
beautiful
ring very nice, however has proven to be too large.
vert, very nice
Well worth the money I spent, all the items I received are so beautiful and gorgeous!! Shipping is so fast!!
nice but size 6 is less than. usually
good recommend figment
lovely
Great quality!!
Super
perfect, looks great! I did not wear it much, so I can't confirm if the color will remain
delivery time ultra long.
I recived rings but one was without diamond stone :( I wrote but he didnt answer.
ring cute very nice to glitters
product never to me not dotarl. :(
The material is just oke, not very good.
thank you, she's in good shape
really is very well made and stone. very beautiful
it miesiac stretcher, color wciaz same only what brudzi finger. same pierscionek still in perfect condition, not pops it wogole
❤ gorgeous ring. very nice made. came a few days after the date.
ring very nice i expected better quality. finger for making thick whos 13ün full could though i thought was incredibly great price 10 or 9 alsaydım receivables would be better but the ring so beautiful i would recommend. just comes too late.
Labai grazus ir geros kokybes, ir atitinka aprasyma. Rekomenduoju pardaveja.
beautiful ring! really looks like real diamond. im in love with it. we will se after some time of using. very long time of delivery. about 58 days to POLAND!!!
cute ringlet камушком bright. size slightly big but less no. delivery of the month. thanks to store.
Ring is really pretty. Even if after the first going out will not usable anymore =)
very beautiful i loved ring
super beautiful ring fast delivery
am in impressed for what I see
Beautiful ring
beautiful! 5 weeks
verry good
Fast shipping and the product look really nice! Thank you!
super j adore
goods come nothing to another oh great little finger одену :)
Good
klass o4en krasivoe etogo stoit for LATVII wlo 3 ned.
small package, fast delivery, about 3 weeks, the ring looks really good, smooth and accurate finish, graved with 925. i recommend the store ! thanks !
☝perfect transaction☝ ☑very sparkle diamond stone. ❤ excellent quality❤ ☑all size as on order❤ ☑right ☑fast shipped❤ ☑best price❤ pleased i recommend this store
fast arrived ORDER, same as picture. very content, fashion perfect CARVING num 6 if have Fingers.
very very very good ring ！ i mean the quality of this ring is very good more value than the price ！i will buy more in this shop ！ beru fast too only 15 days ！ thanks a lot ！
3 weeks shipping store ring thank you very cool
Fab
goods not пришёл. такому returned to but true money're not want to store.
awesome!! looks like platinum... i love it
great ring. fast ship. beautiful
5!
beautiful
autumn. do not take the first time.
A little bit to big, but that was my own fault. I didnt know my size :) The ring is beautiful :)
wysłana szybko ale dotarła po czasie. pierścionek ładny. send fact but come after time. ring is beautiful
Super!!!!
ringlet very beautiful. sorry, большевато just that, though is correct size was.
the goods did not come, but the store returned the money.
good ring. shipped intact.
Come quickly, size, the ring is silver not white as it seems on the pictures. thank you all very kulturnenko :)
Come quickly, size, the ring is silver not white as it seems on the pictures. thank you all very kulturnenko :)
Gorgeous, not even say that jewelry, I recommend, Stone shines smartly the quality is excellent.
Gorgeous, not even say that jewelry, I recommend, Stone shines smartly the quality is excellent.
The ring is very beautiful! long gone, I thought to open a dispute, but the store wrote about that it will soon be with me. the seller is very polite. thank you! order, you will not regret.
Came on the finger) the size of your finger just do not know just about-somewhere 16-16,3. beautiful ring, I liked but I think if you wear most likely oblezet (to be ordered even before the shipping fee did
Came on the finger) the size of your finger just do not know just about-somewhere 16-16,3. beautiful ring, I liked but I think if you wear most likely oblezet (to be ordered even before the shipping fee did
Ring waited almost a month. it is very beautiful done carefully. thank you very much. I recommend
Is a best price paid to buy, well made, be careful and sweat, plating silver long may discolor.
Uraaaaa!!!! Ring gorgeous) went a month before павловской слободы, the sample is, 6 size perfectly suited to the Russian 16,5.
The order was shipped after 3 days. Parcel received almost a month. nice ring. and for 50 rubles. all super! Seller did not communicate.
No complaints at all! the quality is excellent! I am very happy!
The ring arrived in 23days. The product was as described.
Ring super, size proved bolshevat not critical, 16.5 in general, exactly like the picture and description
Not tracked, thrown in a box, when not waiting Ring liked the sample is, size 7 in my 16,5 approached 17 will butt, satisfied with the purchase, Seller recommend)))
Delivery about two months in the mail. packed in a bag. ring is very nice and lovely. I recommend.
Long gone dnya, on the Russian track is not monitored. shopping in general satisfied. a full review on Http://m.itao.com/detail/show.htm?postId=3000005795278776
Ring very much, 7 wrong somewhere 17-17.5 goes 1.5 months went to Krasnodar
The ring to Anapa for 2 months. nice ring, incomprehensible stamped sample but it's not silver. for the price is excellent. who loves silver jewelry the like.
Excellent ring)) rovnenkoe and shiny)) Thanks store!!!
Came to Khabarovsk in the past month, ordered for 20 rubles, cool.
Too feminine ring for men .. shines beautifully. dostavka to Rostov region in 17 days, pleasantly pleased!) took 17,5 8-чуть velikovato. looks good) painted or learn later. inside embossed 925.
Very happy with the rings. similar to silver even the sample is 925. the ring looks interesting. good store.
Very cool ring!!! it's for two weeks and a half in Krasnodar region! packed in an additional bag! size went perfectly! thank you! Seller definitely recommend! inside is a stigma 925!
Very beautiful and looks good ring. fits perfectly. looks very rich, not for the amount it costs.
Prodcuto excellent To a gift arrived on time and in good state the quality Is excellent.
Hello! excellent ring, but not for men as stated! I do not know, oblezet, but it is happy! I recommend!
Excellent ring smooth, beautiful. the stone in place and sparkles. worth s925 silver.
Purchase 21/06/17 Received 12/07/17 By 0,59 € the RINGS with Shipping included Beautiful the two rings .... no words...
Good ring. the stone shines even a sample of 925 stamped. Even unreal price-42 rubles.
This ring is beautiful! Highly recommend ! I've been wearing it for 2 weeks. It's great. No reaction to skin , no coloring on skin. It was good.
Excellent and fast and good store recommend the seller. thanks happy ......