SHIPPING AND DELIVERY
We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
How do you ship packages?
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Do you ship worldwide?
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
What about customs?
We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
How long does shipping take?
Shipping time varies by location. These are our estimates:
| Location |
*Estimated Shipping Time |
| United States |
10-20 Business days |
| Canada, Europe |
10-20 Business days |
| Australia, New Zealand |
10-30 Business days |
| Central & South America |
15-30 Business days |
| Asia |
10-20 Business days |
| Africa |
15-45 Business days |
*This doesn’t include our 2-5 day processing time.
Do you provide tracking information?
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
My tracking says “no information available at the moment”.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
Will my items be sent in one package?
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
REFUNDS & RETURNS POLICY
Order cancellation
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Refunds
Your satisfaction is our #1 priority. Therefore, if you’d like a refund you can request one no matter the reason.
If you did not receive the product within the guaranteed time( 45 days not including 2-5 day processing) you can request a refund or a reshipment.
If you received the wrong item you can request a refund or a reshipment.
If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
- Your order did not arrive due to factors within your control (i.e. providing the wrong shipping address)
- Your order did not arrive due to exceptional circumstances outside the control of Feseldo.com (i.e. not cleared by customs, delayed by a natural disaster).
- Other exceptional circumstances outside the control of www.feseldo.com
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
Exchanges
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
грозного week to three дошли glasses, packaging quality excellent, very satisfied, to store thank you
Topp Sunglases
excellent glasses. quality is excellent. store sent fast, packed well, дошло челябинска to within 14 days. seller recommend
good glasses.
shipping fast. packaging вскрывали варвары as along the way. glasses whole. no questions to store
glasses comfortable.
very fast. Good.
perfect, quick delivery
quality fast shipping
very good product and the reliable store!
2 glasses come. points themselves and packaging quality excellent, recommend.
Excellent Eye glass. Build quality is very good and at par with few branded items available in India (Of course not RayBan!!)... Glass is also polarised and it is cool... No doubt about the quality of the glass as well. Planning to buy one more....
excellent glasses!
looking good
excellent product.
and fast all okey recommended
Good GLASSES
really super glasses. class look
excellent glasses. durable packaging. fast shipping
very, very, delivered and shipped quickly! above all packed praise! funny glasses. recommend.
very Good ok
perfect quality!
pretty order come. item matches the description.
come on time, suitable for all description. to buy.
yak очікував i all!!! русі київської столиці shipping to, 20 києва днів!!!!! дякую!!!!
cool glasses, recommend ..
запакованными good glasses come. inside the box original box транспортировочной goggles. glasses polarized. with sunglasses polarized polarized sticker attached picture to test.
very cool glasses, cheshire cat as satisfied with
they came. just 400 достались rub. packed very decent. photo attached. прошёлся have them to work. get tired eyes, but slightly бликуют. frame material plastic. ku 4 твёрдую on frame casting. the overall satisfied, хватить must for the season.
well .... glasses excellent ....
Received package undamaged with all contents. Thank you store for excellent packing.
it's enough. all is well.
No complaints, everything perfect, well packaged as descriptions. Honest and efficient store.
glasses super. case, cloth.
glasses good
Finally sunglasses arrived. It was very long delivering - more than 5 weeks. Track number has been checking just partly. Seller was very calmed to my disturbing. About goods - sunglasses is a little bit smaller than in description, values of edges say nothing, so be careful with your choose. Quality on a so-so level, but for sale price is pretty good. China post is worst evil! Terrible quality of service. Well strongly 4 for all.
to store thank you very much seller recommend it very fast
12.04 received the order 26.04. cardboard box packaging, box, case + lock carabiner, white lock + plastic package with package + cloth bag hasp care. glasses grade. match description. obtained with picture focus. hood all.
quality is good. pillow a little smell of silicone, упираются which the nose, выветрится soon but think this smell.
excellent arrive before the agreed
excellent quality. beautiful. recommend.
excellent glasses, packed well! delivery of the month!
ужгород commodity city walking in 35 days, all satisfied, thank you)
come and whole невридимые, such as description.
very good satisfied
arrived very fast
very nice
received the order fast, match commodity description, store recommend.
Very fast shipping and the product is in excellent condition I advise you this store is wonderful.Thank you
polarization have excellent thing, i'm very satisfied.
the glasses are just super. such goods and this quality oczekiwałem. very good contact with the store and mega fast delivery. i am extremely satisfied.
здоровские glasses! brand like everything including the delivery time, quality and appearance.
like glasses us, thanks to store .....
Good product thank you
Good
all of this brand sunglasses good quality can safely take 2 weeks самары went to
High quality glasses exceeded the expectation. Packaging very well made. I recommend.
class)
beautiful and good bargain
glasses good, packed well, recommend!
финляндию received in two weeks! very good! excellent packed quality plus five! freestuff!!!!!!!
good
very nice sun glasses.
excellent quick store thanks
very good store's I recommended
beautiful, good quality
glasses super, to order
Excellent store Exactly as Described & Fast Shipping
bad quality bezel croche
glasses immediately visible, that the quality. these high money can put 4 stars. light, дребезжат-nose pads. feeling, whole is made of plastic. suitable for outdoor solar car in to control, but has been ashamed to me out wear them. the feeling, chinese good copy it.
demoro but arrived. good quality product. door glasses very nice.
glasses are very good, тубусе in the
Product perfectly fits description
wonderful sunglass
came package very fast. отслеживался goods. store in pleasing. and recommend seller.
free your PACKING GLASSES sent las original only A Cardboard Box ordinary, demerita To lot your business your want a or sale
Ok nice
good quality , recommended
very cool. store sent fast, long went but 1,5 month.
Nice design. Very comfortable.
Very nice glasses!!!
Excellent item. Excellent store
otimo produo finishing impecavel
this quality at this price yokki
thank you ao store good material and came fast and very well packed. recommend
excellent
excellent store
Quality sunglasses, fast shipping. Thanks.
basarili
thanka item. recived today with good condition
recommend very good
EVERYTHING ok
sunglasses nice, cool, steady, i love
terrific taiwan family
It looks luxurious,very cool glasses,packed perfectly,highly recommended,both store and product.
excellent
sunglasses very good quality, elegant case, unqualified, fast delivery, to Poland in 22dni, recommend salesman.
Good store
good
okulary wyglądają solidnie. no przesyłkę czekałam ponad 30 card.
top-dan very good printout EVERYTHING is correct
very nice packaged, nice appearance, elegant.
elegant, lenses soft and estilosas. liked very and highly recommend.
Thank you !
arrived in good order ميعادها location very good product as the excellent service in اجماليها الصورةعموما
very cute my father liked both that caught pra ele for the perfectionista, na side frame glasses had a small chalking aranhada. porem nothing very apparent
highly recommended.
the most! very good LENS, very happy.-Peru thanks!
Very happy with my purchase. The shipment was 1 mount. The product is with excelent quality. The case is hard and with good quality. The box is stilysh too.
very good
well assembled, sit very soft and comfortable. маловаты slightly to me, machine to use but very comfortable. for the price, is a good choice! ps. black version of blue lenses, perception turns cold little world...
product excellent quality and the store was honest in all the dots trading plus considerate. congratulations and thanks.
LIGHT simply beautiful and comfortable highly 100%
liked very product. super top same,
arrived in otimo state, it took a 90 days. highly recommend.
great product recommend the all
otimo store .... great product... fast delivery! very satisfied!
excellent product description but also in the customs over glasses but honest store excellent price
gorgeous glasses, beyond the expected, fine boxed, very beautiful, perfect-fitting no face, luxury, recommend the shop the store, is all congratulations excellent.
excellent product! recommend... beautifully packaged, perfect condition!
cool looking sunglass. liked it a lot. very good quality glass. well wrapped. plus point is the hard box case provided with it. great purchase. thanks to the store for fast shipping. will buy more, recommended.
delivered very fast. super упакованно complete and store молодец. recommend.
óptima purchase. glasses very good quality, comes with bag the all. it took two months the arrived. but recommend
UV Protection, Light weight, Superb Quality, Fast Delivery to india. i will order more.
Excellent points, light and bright sunlight comfortable review excellent packaging, I recommend store!
Good points, came in time, the quality is good. I recommend the store. Everything fits the writing.
Posting came to Siberia for three weeks. well packaged: in the original cardboard box, inside is branded black box but inside it-hard case in which the glasses. My glasses came with brakom-air bubble in the left lens between the layers of plastic I communicated with the store I provided him photographic evidence he gave me privately money so do not open a dispute. So, the seller and the store recommend I will order more here. The parcel came to siberia after three weeks. the parcel was very well packed. my glasses had a small lens defect, but the seller refunded me, so i didn't have to open a dispute. thus, i'm satisfied with the store and the seller, i recommend this store and i'm going to buy here again.