SHIPPING AND DELIVERY
We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
How do you ship packages?
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Do you ship worldwide?
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
What about customs?
We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
How long does shipping take?
Shipping time varies by location. These are our estimates:
Location |
*Estimated Shipping Time |
United States |
10-20 Business days |
Canada, Europe |
10-20 Business days |
Australia, New Zealand |
10-30 Business days |
Central & South America |
15-30 Business days |
Asia |
10-20 Business days |
Africa |
15-45 Business days |
*This doesn’t include our 2-5 day processing time.
Do you provide tracking information?
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
My tracking says “no information available at the moment”.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
Will my items be sent in one package?
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
REFUNDS & RETURNS POLICY
Order cancellation
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Refunds
Your satisfaction is our #1 priority. Therefore, if you’d like a refund you can request one no matter the reason.
If you did not receive the product within the guaranteed time( 45 days not including 2-5 day processing) you can request a refund or a reshipment.
If you received the wrong item you can request a refund or a reshipment.
If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
- Your order did not arrive due to factors within your control (i.e. providing the wrong shipping address)
- Your order did not arrive due to exceptional circumstances outside the control of Feseldo.com (i.e. not cleared by customs, delayed by a natural disaster).
- Other exceptional circumstances outside the control of www.feseldo.com
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
Exchanges
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
Very good
good material, good quality!
Very friendly dealer and a very good product.
Is a comparándolo MONEY SAVING free shipping Some BIG stores and home fashion quality one. game of silk... big selling. highly recommend
like. thank you.
very fast delivery, good quality
This fine and Price
quality men's neck ties
Very good quality, very nice product. Thank you store
excellent
excellent
topzao same, beautiful
this money excellent quality for, long задержалась посылочка, recommend.
all like in description. such price for tie excellent. belarus delivery in 20 days!!! store recommend!
excellent tie. thank you very much store. recommend.
decent tie. warned honest store money upon receipt, delivery speed is not turn, excused, and held shipping but well.
good quality in its price fast shipping.
ok5*****
good
order your money for excellent. tie of good quality, scarf cufflinks medium. recommend
gorgeous. excellent quality, free. super recommended
thank you! will wear!
quality flawless
Thanks ;; I hope to repeat other orders.
Thanks
handsome, fast shipping
thank you! received!
excellent thanks smart ! :-)
thank you order delivered slightly different from the picture color quality, good recommended
all at its best. our goods. запанками handkerchief and come with. thank you.
nice but have tie seam at that never галстуках-good quality but there is the stitches.
excellent
The pocket square is kind of one sided - there is no picture in store's site which show the issue.
excellent quality dress figment, fast and free part By selling.
accurate measurements and well made
very Precious
excellent product amazing value
Nice tie. I like it very much. Thanks.
quality отлисное
This "tie set" is so cool! The hanky has a different pattern from both sides so you can choose which one you want. I´m pretty sure my boyfriend will love it!
Ottimo prodotto buona la rifinitura ⭐️⭐️⭐️⭐️⭐️
recommended selling perfect a month the future shopping
nice
good goods!
great!
take the second time. three ural delivery. look ties perfectly. great gift kit will. moderate width. rich colors. beautiful, light on отливают rich. recommend to everyone!
Good stuff, good communication, good job
Very nice quality for the price. The buttons have an small hot glue residue. The material looks like jacquard not silk. 48 days shipping time to Colombia.
tie excellent!
thank you!
OK
match the description, good quality, enough fast shipping
super, super quality! thank you!
buy second time. thank you! perfect!
all good оккупантов made not stick thread. thank you
perfect!
free shipping recibi figment and it very happy, many thanks
дошел владивостока to order within 20 days. another optional invested store tie.
shipping fast. tie and платочек cufflinks husband to what. quality is good. the take such price!.
Exellent!
all is excellent, fast shipping.
all is very good. straight stitching. recommend. and sent it very fast. тюмень
lovely!!!
super!!!
ties good! and even more so for this price! like husband us. if out good gift package and beautiful! recommend! to has set-5 star would be more! the store thank you!
!
Very nice, an exact lady killer;)
very satisfied продовцом закожу еше red second take ties cool
tie excellent!
the height. 3. box no, пакетике all in, ie will gift no
fully compliant with picture, material good, sewing quality too, and complete платочек cufflinks all in the subject. recommend.
cool tie, set all come-tie, плоточек cufflinks and. fast shipping
shipping fast. given 11.11.2017 брала that (day sales), 29.11.2017 already received. the quality is excellent, thread not stick up, comfortable fabric, dense, unsure price not скажешь, 300 rr tie worth this. set tie, cufflinks and scarf. packed in plastic. looks dignified. nice gift box put in ready.
отменное quality, заказала two pieces, order will think yet. it's новосибирск 2 week. отслеживался track.
magnificent goods just!! thanks, more order. продовца recommend!
Vary good product! Excellent quality! Is really beautiful! I recommend the store.
top quality. very beautiful.
excellent figment, beautiful tal Which in PHOTOGRAPHY, very content
shipping-12.10.17 26.10.17 super fast!!! quality is excellent. ready and gift box beautiful buy left. thank you so much, chinese my friend!!!
Great quality product! Satisfied with the purchase! I recommend item and store!
excellent tie занонки плоток very satisfied. all quite fast исправил продовец but caveat small has been. order probably more different color
гастук excellent, store gregarious
high quality! thank you!
Just as described...Good quality
this enthusiastic i set! high quality, looks very beautiful! удивили пожалели-cufflinks, molded smooth without burr. super!!! + 5 +
quality is good. come order within 20 days. tie. thanks to store.
fast shipping three about. отслеживался track. tie quality excellent, brand have tag. so so shawl, uneven joints. cufflinks are made good, metal color but which will dim, forgive. for this price but quality and flaws can put up with tie. picture color and pattern is fully compliant with store. 100% silk written the tag. i do not разбираюсь, available. such questionable money although the, this silk. thousand is worth tie in store about half discount! satisfied very, more to order other парочку tiger
Great product! arrived well packaged and not take so long to arrive, only the fabric of the lining of the buttons had excess glue hot. I recommend the store!
this product is exactly what it says it is it's a beautiful tie with some cufflinks and a napkin I chose the silver and black one the tie is relatively long you can tuck it in and I will say that I'm completely satisfied with my purchase I bought it for my husband and I know he's going to love it I highly recommend this product
Surprised with the quality and fast shipping
Delivery fast. quality of the tie is good. very satisfied. recommend the product and store.
Good, high quality tie. a little less bright than in the catalog but, maybe scrolled by lighting.
Excellent set! in reality looks better than in the photo. price-quality ratio: perfectly. ordering not the first time. the store thank you!!! I recommend and goods, and the seller!
In short, the product is wonderful. and if more,: Dealer sociable, quickly respond to questions. in case you need send photo. the work of the store appreciate 5. Ordered 26 and the parcel arrived in my city (Russia, Tyumen) 7. track number tracked throughout the way. package wrapped not wandered, in another country/city sent not намеревалась. so that the 5 and delivery. As for the goods: 1) fabric does not look cheap 2) look critically, but, despite this, not found any protruding threads. 3) + a nice bonus in the face of the scarf and good enough cufflinks. The result: the goods very happy. as well as the seller and delivery. I put a solid and deserved 5. P.s. thank the seller for such a productive cooperation!
Very good tie, store professional.