SHIPPING AND DELIVERY
We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
How do you ship packages?
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Do you ship worldwide?
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
What about customs?
We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
How long does shipping take?
Shipping time varies by location. These are our estimates:
Location |
*Estimated Shipping Time |
United States |
10-20 Business days |
Canada, Europe |
10-20 Business days |
Australia, New Zealand |
10-30 Business days |
Central & South America |
15-30 Business days |
Asia |
10-20 Business days |
Africa |
15-45 Business days |
*This doesn’t include our 2-5 day processing time.
Do you provide tracking information?
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
My tracking says “no information available at the moment”.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
Will my items be sent in one package?
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
REFUNDS & RETURNS POLICY
Order cancellation
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Refunds
Your satisfaction is our #1 priority. Therefore, if you’d like a refund you can request one no matter the reason.
If you did not receive the product within the guaranteed time( 45 days not including 2-5 day processing) you can request a refund or a reshipment.
If you received the wrong item you can request a refund or a reshipment.
If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
- Your order did not arrive due to factors within your control (i.e. providing the wrong shipping address)
- Your order did not arrive due to exceptional circumstances outside the control of Feseldo.com (i.e. not cleared by customs, delayed by a natural disaster).
- Other exceptional circumstances outside the control of www.feseldo.com
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
Exchanges
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
ok
as the picture beautiful
So smart ties, good quality !
tie is good, smell no, match the description, shipping rate. slightly wide. but good tiger
arrived & very fast. many thanks.
Love it! Thanks!
awesome
Super
Very friendly dealer and a very good product.
very good , good material
exquisite وراقية.
really set! best quality... color in real much brighter. общалась store. pack it gently попросила tie, мятый was not to, because it is the gift. best seller made. thank you very much. праздиком before even had time to come. uniquely seller recommend!
nice quality and color. very satisfied with the store.
1 a month. your own cases no. so i came in with a small a little crease. with the exception of it no harm done.
is not bright, ожидала i, but quality is good. like her husband
handsome, очент design effectively, cufflinks shawl and complete
gold black tie. workmanship and quality very good!
very beautiful & excellent quality
Nice product and quick service.
very good.
all super! заказала алмату ng to come in 11.11
good store, Nice tie
verry good! maybey better send it in carton box.
Delivery was very fast and product was in good condition.
ok arrived PRODUCTS is good and the one time. recommend this supplier. felicito thanks pants.
recommended! very cute
great
Exelent quality and fast shipping like always.
super
high quality silk tie, shawl and cuff links. fast delivery and good packing. store recommend it.
EVERYTHING, fast arrived pretty and good condition. free shipping It SET Is very nice very good size.
fine, as the pictures. good quality no bad smell, unbeatable price and super fast shipping. i recommend.
perfecto
have некрасивый seam, in general, if a good, normal.
the product is nice, as to discribe. it is my 3rd. but this time the 3rd are in 38 days afer making. it's 11.11.2017 chrismast or perhaps because of long.
OK
excellent!
Good
Extremely fast delivery
equal the photo
really elegant
terrific
Excellent Transaction. Item as described. Thank You!
Reasonably good quality for the price, fabric is a little stretched out of shape, but nothing a cool press wont fix.
wonderful, very good quality, beautiful color. and considerate gregarious store. recommend.
very good quality. I'm satisfied
As shown in picture. Delivered to Malta, Europe in 19 days.
very happy product was as described
is excellent loved super quality nice
I arrived in two weeks after ordering from Japan I think that it was very good
so so cufflinks shawl and, bad quality, c grade tie.
arrived a desperfecto, free MONEY devolvieron But me no problem ningun type. fashion quality Is very good. spain and two weeks arrived.
beautiful tie set. would definitely recommend the store.
beautiful tie set. would definitely recommend the store
good
Best purchase on AliExpress...EVER!! My recommendation, don’t just buy 1 tie, buy 10! Excellent value for money!! I will definitely buy more. Arrived in Sydney just under 2 weeks.
lovely tie
top
lovely, good material, well packed.
pretty cool image
I'm very satisfied
very good the material. received in 2 months per account strike the post office.
Product of excellent quality, it came as described by the store. Excellent service. I recommend the store to everyone. A ++++
Good
wonderful tie. quality height. recommend.
great product. arrived inside run. very good
premium заказала, suddenly no епэкет on переправил and took cont. to very long tie walking and moscow. premium waiting for a full refund. нормуль self tie
bela gravata, chic handmade According descrição. boa embalagem. selling recomendo o.
Nice tie, good quality. It took 7 weeks to Bucharest.
of quality excellent. decent look.
such price of this quality did not expect the honest. take'll recommend and more
i have a poco defrauded, But Good not too By You can order one Price well.
nicely designed I take time delivery suitable excellent
excellent same as photo, super quality nice
Excellent logistics, great goods. Recommend.
ever super and lovely
good quality tie, похуже cufflinks quality. 4 solid overall. looks dignified.
Packaged well, quality is not bad, came quickly, otsledivalsya
Fast delivery and quality product
Incredible Quality. Incredible Price! Thank you so much.
Lovely tie! as expected!
Good stuff, ties simple and good
Beautiful NECKTIE twins beautiful size along with the stick beautiful fixture To men. thanks recommended.
I enjoyed it. quality for the money
All safe and sound. the quality is good, I liked. expectations were met. look perfectly. zakazyaal 2 sets. in each-tie scarf and cufflinks. all in one styles and strictly and festive. the store 5 stars unambiguously. the product is also 5 stars. definitely recommend!
Beautiful color. This is a gift and I'm sure he will love it
Gorgeous set! tie handkerchief and cufflinks. the quality is super!
Goods received recommend store ....
Awesome product plus fast shipping
Very good thank you 5 stars!
Fast delivery. Nice material. Nice color. Happy with the stuff. Thanks store.