SHIPPING AND DELIVERY
We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
How do you ship packages?
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Do you ship worldwide?
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
What about customs?
We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
How long does shipping take?
Shipping time varies by location. These are our estimates:
Location |
*Estimated Shipping Time |
United States |
10-20 Business days |
Canada, Europe |
10-20 Business days |
Australia, New Zealand |
10-30 Business days |
Central & South America |
15-30 Business days |
Asia |
10-20 Business days |
Africa |
15-45 Business days |
*This doesn’t include our 2-5 day processing time.
Do you provide tracking information?
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
My tracking says “no information available at the moment”.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
Will my items be sent in one package?
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
REFUNDS & RETURNS POLICY
Order cancellation
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Refunds
Your satisfaction is our #1 priority. Therefore, if you’d like a refund you can request one no matter the reason.
If you did not receive the product within the guaranteed time( 45 days not including 2-5 day processing) you can request a refund or a reshipment.
If you received the wrong item you can request a refund or a reshipment.
If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
- Your order did not arrive due to factors within your control (i.e. providing the wrong shipping address)
- Your order did not arrive due to exceptional circumstances outside the control of Feseldo.com (i.e. not cleared by customs, delayed by a natural disaster).
- Other exceptional circumstances outside the control of www.feseldo.com
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
Exchanges
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
working dials all watch clear
All OK . Instant delivery. I heartily recommend.
all right very cute the watch and the delivery super fast
excellent!!
very nice.. beautiful and rapido the delivery recommend
really pretty
wholesale very exact photo
is coming in brazil in 2 weeks
product excellent quality!!
excellent wonderful hour good quality and good service stores thank you:)
Mesmo five star
watch very cute, top dmais de 1°qualidade! recommend the buy! reached too fast! thank you
very fast and perfect.
very good quality price.
already am customer brand. as always the naviforce always innovating. great custo-benef ício.
be tardó More month But arrive in Good condition.
Awsome watch loved it lot !!!! but bit different colour what is there in pictures, anyways go on and buy it from store..its good watch...
a good Clock
perfetio
Super High quality , Nice watch, Recommended product and Recommended store and Recommended brand , Fast shipping and good packaging
good quality
Awesome
Nice watch. Fast shipping. Works very good. Good price. Would buy again.
owl watch. two buttons damage that set the time accidentally hook on all the time and regarding properly is never set for watch date.
great product, recommend no doubts
very good product
great product, however the pointers smallest doesn't work, already was if wait, per the product not be original.
quality medium
very very nice
very good
watch looks so good but package in bad condition and opened
excellent item very nice very super quality nice and has Been fast thanks
Perfect thanks
excellent! recommend!
according to description, satisfactory ....
lovely watch man happy shopping, thank you store
perfect
best than expected, large display stands good quality. recommend product.
As expected..nice
exclelente reloj.
perfectly ok
a Little Bracelet But no error-flat
Thanks for trusting ,,, This is very nice and precious design....
very beautiful للغايه وفخم
good quality and good package thanks
Looks very nice
watch very good very good price to the store thx
product ok, fast delivery!!!
very nice Clock, recommend
very bomm
Fast shipping. Very nice watch
2018-02-11 it's made up of your order at chinese new year came across, rotate the holidays to after, my order will be posted after 14 days and 2 weeks after get my hands reached. Mesajlarıma quickly, going back to fast send your cargo to. Good Quality and the product intact, recommend you to.
product excellent quality. arrived within predicted. very satisfied.
surely quality gorunuyor manf and eight gunde ulasti to my hand. tesekkur would
hello, thank you for your product and the quick delivery. see you later, yours,
I am happy with the product.
it took a little the arrive but came perfect show ball.
exactly what i purchased i recommend this store
arrived all ok, watch very cute, recommend!
thanks
excellent Clock
I'm very satisfied
watch arrived in good condition, unfortunately there have delay more not store and yes mail here no brazil, thank you at attendance and attention!!! comprarei more commodities with vcs
satisfaction
store is fine insightful and prompt quality product this is the sixth consecutive continue to watch:) the product is really nice condition of each active is the good quality watch
great
upon the description
Diçrk bişe don't just fine fast shipping strongpoints that bought one in 6 arrived
excellent as los esperaba
The clock is the same as the images, everything works, all the hands of the clock move and comply with their work
got the order ran all very well and nao take long time, considero which was rapido. the product sent and equal ao that was seen and looks living all ok. the doubts only is that came an assurance international if need do some thing for render active?
Good products
like all waiting. thanks. хорошийе watch
fast delivery (19 days). all according to the description. Ok.
looks great, everything according to the description.
It's a beautiful wristwatch
i liked it!
Super
Best watch, very gyd wuality and finishing
Very nice article, very fast shipping, .... now we have to wait and see if everything works correctly, thanks
Good Product.
very bad transaction
beautiful
Superb watch. Very good package, fast delivery.
great product!! liked lot!!!
product is really high quality hakediyor to end his money in my opinion.
45 Days arrived it has taken So long but product just fine kimine have very fast but that we have dozens of times shopping top yavaşı was
Reloj muy bonito. Espectacular. Funcionamiento correcto. Todo OK.
receivables from turkey i highly recommend it . an hour of great. good quality. it works very well. rugged çizilmeden have taken place.
wow! cool. shipping middle. packed well. manual have even. суперски look look.
i liked it. recommend
Watch is very nice thanks for fast shipping
large SHOP, His PRODUCTS are QUALITY, Shipping ever super fast, the Watches inlcuyen sleek box, manual warranty.
show ball arrived no brazil asil fast feather that here the post office are curled product equal na image well packed no nothing that desabone
good figment left According
good
amazing
Hitra resnično dostava in ura them the cat for sliki
Poor delivery. Almost 2 month untill item was delivered
watch grade.
great, gorgeous, function 24 hours, date and day month. perfect!!
all class, nice watch, are clearly
EVERYTHING well. the clock arrive very fast. after Some days shipping Use, work perfectly strapless misses NEITHER portable. highly recommended selling.
Very good quality. Strong product. The small pointers are works. I think this good price for this watch.
awsmmm looks. time reached before... just as described. nice store.
fast shipping. a complete price performance would you recommend the product
excellent
all super! fast shipping high quality goods, дружелюбное communication. advice best store.
3 flat come, longer traveled to russia. very mind with bad. operation will be as отпишусь later.
rapida the come the watch this the running na flawless perfection
excellent watch but shipping обьявленной longer
This watch is beautiful and the weight is good.
bence çok güzel saat ayrıca çok hızlı gönderi 1 haftada geldi
2 Pcs order vermiştim, reached me at 2 weeks. thanks
Shipping took about 3 weeks and the watch was packaged pretty good and safe The watch itself is very beautiful, feels nice on the hand. I absolutely love the dial. I have been using it for a couple of days now and everything is running smoothly.Good store. I recommend. :)