SHIPPING AND DELIVERY
We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
How do you ship packages?
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Do you ship worldwide?
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
What about customs?
We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
How long does shipping take?
Shipping time varies by location. These are our estimates:
Location |
*Estimated Shipping Time |
United States |
10-20 Business days |
Canada, Europe |
10-20 Business days |
Australia, New Zealand |
10-30 Business days |
Central & South America |
15-30 Business days |
Asia |
10-20 Business days |
Africa |
15-45 Business days |
*This doesn’t include our 2-5 day processing time.
Do you provide tracking information?
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
My tracking says “no information available at the moment”.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
Will my items be sent in one package?
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
REFUNDS & RETURNS POLICY
Order cancellation
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Refunds
Your satisfaction is our #1 priority. Therefore, if you’d like a refund you can request one no matter the reason.
If you did not receive the product within the guaranteed time( 45 days not including 2-5 day processing) you can request a refund or a reshipment.
If you received the wrong item you can request a refund or a reshipment.
If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
- Your order did not arrive due to factors within your control (i.e. providing the wrong shipping address)
- Your order did not arrive due to exceptional circumstances outside the control of Feseldo.com (i.e. not cleared by customs, delayed by a natural disaster).
- Other exceptional circumstances outside the control of www.feseldo.com
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
Exchanges
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
Everything works. Delivery is fast.
I just received it book quickly more than try
Everything is fine, delivery 15 days Novokuznetsk, is not a test
arrived at 2weeks
Comes with adapter and box. FLUSH
Stick received. Device sees it. The have not tried. The store sent gift Soothers.
Excellent!
ok
All norms! The store is super!
Packed neatly, works. thank you
+++++++++++++++++++++++++++++ very nice **************************************************
The card arrived well with SD adapter. The speed is correct and the capacity also after a test.
parfait
I order the third time and while everything that the doctor prescribed))) sending fast, took for cameras. True size as in all previous 60 with kopecks GB. This is for my needs-for the eyes. There were no disputes and disputes about the goods with the store. Seller recommend. In each parcel there is a gift-ring for girls))) one took the daughter, while wearing)) the rest of somewhere lost))
Goods consistent with the description shipment quickly dotarła recommend
Everything OK
ok
Super, works flawlessly! Highly recommend! And also a amazing fast Delivery Time!
Very surprised by the speed of reception by choosing free shipping, about 10 days. The micro SD card works perfectly.
The product arrived quickly and seems to match...
It's okay!
Très bien.
O.K
Great product. Fast process and shipping.
Compliant, delivered quickly and price more than correct
I didn't open a package,but no damage, then I believe,its new original package one. same. Thanks.
Very good quality!
Delivery 2 weeks, Not yet checked
Very fast delivery product
Of 32 available 26 but norms for such a price
Works, thanks)
Shock for Polish 14 days all wporzadku recommend spezedawce
Delivery is fast, corresponds to the description, I recommend to buy.
For now it works :)
Very fast delivery as per aliexspres
Everything is fine. fast delivery
Very fast shipping . Thanks
No problems
All quickly and clearly, in 4 days came to the Post Office. In the case has not yet checked, if that, I will add a review
As always, everything is OK, ordered many times.
The memory card came, everything is packed in a branded package, took for the DVR, the volume of 32 GB, take it not for the first time, thanks to the store.
Finally got a flash drive!! Ordered for 32G, in fact gives 30. The parcel came to the Stavropol territory for about a month! Everyone is happy! I advise the store!!!
Fast shipping. Great quality
Great. Works without complaints at minus temperature.
I order a second time, I have not checked in the work yet, but I think that everything will be normal, as with the first card. This time very long delivery (21 days to Rostov-on-Don, last-10 days), the track is tracked, I will order more from this store. Price/quality-I recommend. All successful purchases and decent sellers)))!!!
Delivered very quickly! As written in the characteristics and delivered.
good
Great card. Arrived in Brazil in 30 days. Works perfect.
ok
TOP TOP TOP
Product arrived well
Shipping fast in Estonia 15 days. working well
Received all. Recommend!!!
Well packaged fast delivery thank you
Card przyszla in ciagu 2 weeks, it seems that is fine.
Arrived in 8 days to EU with full tracking on AE delivery. Seller shipped fast. Product all OK and arrived with plastic cover
13-25.11 mega fast. Recommend
Excellent store and quality goods.
OK
Everything is OK!
I have not tested the product yet, but the shipment is fast is good packaging. Received small gift and more. Thank you for the store, I recommend it!!
Super!
Super fast. Flawless. Thank You
All OK. fast shipping 2tyg. Recommend store.
Of 128 GB 119,1 GB available, everything is... Delivery to Moldova 14 days from the moment of order.
RAS
Excellent fast and compliant
Excelente
very quick sent, good product, it's cheaper and perfect!
Impeccable, very fast delivery (14 days).
It came to shrewd. The goods are good. In original packages.
Excellent flash drive
He sent it super fast, bought it 11/11 and I received it this morning. It goes fancy on my Nintendo Switch
Everything works, delivery within a month
Shipping very fast. 13 days to Santiago de Chile. 100% recommended