SHIPPING AND DELIVERY
We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
How do you ship packages?
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Do you ship worldwide?
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
What about customs?
We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
How long does shipping take?
Shipping time varies by location. These are our estimates:
| Location |
*Estimated Shipping Time |
| United States |
10-20 Business days |
| Canada, Europe |
10-20 Business days |
| Australia, New Zealand |
10-30 Business days |
| Central & South America |
15-30 Business days |
| Asia |
10-20 Business days |
| Africa |
15-45 Business days |
*This doesn’t include our 2-5 day processing time.
Do you provide tracking information?
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
My tracking says “no information available at the moment”.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
Will my items be sent in one package?
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
REFUNDS & RETURNS POLICY
Order cancellation
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Refunds
Your satisfaction is our #1 priority. Therefore, if you’d like a refund you can request one no matter the reason.
If you did not receive the product within the guaranteed time( 45 days not including 2-5 day processing) you can request a refund or a reshipment.
If you received the wrong item you can request a refund or a reshipment.
If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
- Your order did not arrive due to factors within your control (i.e. providing the wrong shipping address)
- Your order did not arrive due to exceptional circumstances outside the control of Feseldo.com (i.e. not cleared by customs, delayed by a natural disaster).
- Other exceptional circumstances outside the control of www.feseldo.com
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
Exchanges
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
Many brza shipping, 12 days. AND many dobr product.
Perfecta!! genial 100%%
All OK. Fast shipping. Recommended store. Capacity corresponds.
conforme a la description
The product came quickly everything works and the store still put 2 adapters thanks
Great item.. read/write speeds average around 50MB/s which is less than advertised but not bad.. Good for putting some pictures but may not be the best for a camera recording at 4k 60fps.
The parcel came to egorlykskaya for 13 days, in appearance without damage, the characteristics have not yet been checked
Super fast shipping. All as in the description. Seller recommend.
Received in good condition, in just 15 days. Comply with the description.
The product received unexpectedly earlier. Description matches with performance! Seller recommended
All perfect thank you
The description is the same, everything is fine!
Thank you store goods good
Thank you!
Track was tracked, delivery is fast, 2-3 weeks. in the work did not try, took for the Registrar. there will be any problems I will definitely add feedback. memory from 128 only 119!
Excellent
Thanks arrived very fast but customs money They are cutting. We very much want to shop from you but pay extra☹☹
GOOD AS DESCRIBED
quality product.. well packet.. ship slow.. good .. thankyou ...
happy with it
Flash drive super for this money
Before the Sverdlovsk region came the parcel for 21 days
All OK
It is working Perfectly Good product I recommend it
The order came for a month, before Saratov. of the declared 16 GB in fact 14,83., it seems to me for such a price is not critical. everything works, how much I do not know. I recommend the store!!!!
Delivered quickly. Flash drive works. Included gift-adapter. Unfortunately the adapter is defective
All Super working SD card to Yakutia less than a month about 20 days
everything work's good thanks
It's all right, it's all right
Shipped quickly and thanks for the 2 adapters delivered with.
It works perfectly.
Flash drive is good, all as in the description and reviews. Thank you!
Very good, great quality!
I got the SD card after 3months its quite good thou
Everything is super, the package came quickly.
Everything works, there are no comments
Whole very fast in just over a week, we need to check if it works properly.
Not the first time I order this card. In terms of the ratio of price-quality everything is ok;) to my mukhosransk passed a month)
The process is reached and restricted
ok
Looks good, surprising me to have an additional adapters.
Thank you all great
GOOD OK
Came quickly, everything corresponds. The store is good.
Good Quality, am Satisfied හොඳින් පැක් කරලා තිබුනා.දින 26න් ආවා thanks
Arrived all perfectly. Vededor 5 *
Works well, to see in time if it lasts
15 day
I came to Tyumen twenty days earlier.
It came for a month, comes in a paper with bubbles package, the store still stuffed the adapter on the computer, thanks to the seller I recommend.
The volume of the card corresponds to the description. The speed of writing and reading did not check.
Good store.good product. recommended seller
Very good chip.. Superb quality... Thank u for the adapter.
perfect
Fast send works very well
නියමයි ..
Works without problems. I take it not for the first time from this store.
I ordered a flash drive 32 GB really 29,7. The goods came quickly.
Normal
ok
During transportation, the goods were damaged. The store quickly solved the problem. This man can be trusted.
thank you store.
nice
Fast shipping, product as described.
Very good the product but it took a little while
Works without any problem thanks store like
Everything is fine. Thank you for the gift.
Evaluation in absentia! The card did not check! There will be jambs then I will add a tip!!!
Hello well received thank you and good product
Perfect what I expected.
Bien
Good memory card, Thank you very much store 5 stars !!!