Please give us a five star ratings
Thank you for choosing us
Please give us a five star ratings
Thank you for choosing us
We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
Location | *Estimated Shipping Time |
---|---|
United States | 10-20 Business days |
Canada, Europe | 10-20 Business days |
Australia, New Zealand | 10-30 Business days |
Central & South America | 15-30 Business days |
Asia | 10-20 Business days |
Africa | 15-45 Business days |
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Your satisfaction is our #1 priority. Therefore, if you’d like a refund you can request one no matter the reason.
If you did not receive the product within the guaranteed time( 45 days not including 2-5 day processing) you can request a refund or a reshipment.
If you received the wrong item you can request a refund or a reshipment.
If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
I wear European size 40 so i took china size 41 i.e 25.5 cms. The shoe is very comfy. Can be worn official or casual
Second time buying. Love it.
very nice and simple on feet. The store shipped was very fast, order received before the estimates date.
beautiful shoes. soft, cushioning and comfortable. size fits small
very comfortable
nice shoes and the right thanks
each than 샛 tingly. box beads shoe slips... play with corsage but still size suits high se
i received the shoes today and it well packaged. i recommend the store to anyone.
Excellent With the time and the product thanks;)
Nice and comfy shoes
Simple and cute.
Super little shoe fast delivery good quality g from holland.
Simple and cute.
Received in 3 weeks. Good.
Received in 3 weeks. Good.
beautiful
Very comfortable, I recommend them
Very nice and came very soon
Love it as picture and fits well
Excellent. 41 grew. and full leg
I love it!!! Very nice shoes
Arrived in 18 days very nice
it is classy
Very comfortable and size is accurate.
Delivered to the Moscow region for 30 days. took 10 size, this is our 29 turned out. put even a present-rezinochka hair. comfortable ballet flats
I'm very satisfied with my purchase, 10days to Canada. Thanks for the gift