SHIPPING AND DELIVERY
We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
How do you ship packages?
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Do you ship worldwide?
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
What about customs?
We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
How long does shipping take?
Shipping time varies by location. These are our estimates:
| Location |
*Estimated Shipping Time |
| United States |
10-20 Business days |
| Canada, Europe |
10-20 Business days |
| Australia, New Zealand |
10-30 Business days |
| Central & South America |
15-30 Business days |
| Asia |
10-20 Business days |
| Africa |
15-45 Business days |
*This doesn’t include our 2-5 day processing time.
Do you provide tracking information?
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
My tracking says “no information available at the moment”.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
Will my items be sent in one package?
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
REFUNDS & RETURNS POLICY
Order cancellation
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Refunds
Your satisfaction is our #1 priority. Therefore, if you’d like a refund you can request one no matter the reason.
If you did not receive the product within the guaranteed time( 45 days not including 2-5 day processing) you can request a refund or a reshipment.
If you received the wrong item you can request a refund or a reshipment.
If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
- Your order did not arrive due to factors within your control (i.e. providing the wrong shipping address)
- Your order did not arrive due to exceptional circumstances outside the control of Feseldo.com (i.e. not cleared by customs, delayed by a natural disaster).
- Other exceptional circumstances outside the control of www.feseldo.com
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
Exchanges
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
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даволен male)
дошло for 40 days, отслиживался track, store is not long enough could send. standard 52 3xl to russian.
received the goods. quality worthy.
5+++
all super! thread not stick! straight stitching! village perfect! size fit all!
Nice T shirt. Thanks.
Good
all good
cotton medium. quality, облип sits in
came baby good quality, husband just брали height size 184.
Good deal !
quality excellent!
goods is good, quality too, sorry but proved short sleeves, looks so not very good.
super
perfect many thanks
Great product and great store. I received my purchase in 2 weeks in Canada (using epacket). I am 5'-8" 170lbs, ordered an XL and fits well.
size s for teen's 16ans 1m70-end
thanks to store. touch jersey приятна, no smell in size. all likes.
it is perfect
parfait
Excellent fit
! description 00%! and fabric very have quality. excellent on village and weight 83 height 183 xxxl. store recommend!
very good long sleeve t shirt, pure cotton. has been shipped very fast store all отслеживался track, all is excellent. thank you very much 5 stars!
excellent quality, it's very fast all
fit all, only подлиннее desired of sleeve)
just a bit too small but usable. good quality and a nice shirt
all ok. almost kazakhstan to 50 something long
renk farklıdır. tam sipariş verdiğim gibi değil. 22 günde geldi.
xl height 175 take as photo sitting 103 og store. after washing перекошивается. time only appear pellets немножечко. have taken have 4 different. recommend. shipping fast. trackable.
cool t-shirt. size 52-54, but when коротковаты height 191 cm. will jacket under. recommend.
excellent jersey, quality excellent. height 170 cm and size 48. took l village perfect, slightly дотягивает but like husband and material stretch. straight stitches. recommend. excellent thanks for goods!!!
do not take the first time. excellent's. sitting og 175 and xl 103 suitable height as photo store. come.
excellent t-shirt! заказываю 2ой have. send привозят and fast, забрала via the 2, completely parcel trackable. dark gray composed more cotton t-shirt, dark blue than, so it is not shiny, blue as берём to 182 cm, 90 kg 4xl, all is excellent, recommend and store!!!
заказываю 2ой have. delivery fast, 2 weeks before perm it. 182, take 90 kg 4xl, believe perfect fit-personally love. t-shirt very nice to the body, dark blue as but that's, i seem added synthetic that more little shines. product store recommend!
дошло екб smoothly to the month. is normal turtleneck. size 5xl like my biggest used to take 50-52 in the height 186. perfectly fit me, shoulder straps for standard, sleeve length too, especially not only convenient, so it достает ass mid-that is too long. within the general so your money and stands.
Good quality. A little tight around the shoulders, but I'm broader than average. Recommended.
approx. spb week 2 to
second time buy has! excellent product quality! and does not lose not stretched. (more thing стиралась 30ти.) store recommend to everyone! thank you very much!!!
a bit smaller but good quality
very like. short sleeve ordered in different colors, long now. exactly the size. thank you
thank you, fit all
height/weight 180/85, 2x used to take, резултат фотке on. мес. шла long 1.5, mater. thin narrow.
Viskas tinka idealiai, medžiaga švelni ir kiauriai nepersišviečia, perku jau nebe pirmą card esu labi patenkinta. Siūlau šitą pardavėją.
all have good, тонковат but material, просвечивают nipples. white used to take
class, 2 received. winter took by size larger. заказала more different colors. thank you
Fited perfect, except for the sleevs. Could be 2 cm longer. Otherwise good quality and looking. I will come back for more. Thank you store.
52 small. двже 2хл chl 4 was to take of don't know. husband заказывала a previous with sent by store. my order. зятю подарю'll take-star. k thing is very good.
Delivery to Tyumen 2 weeks. track to track. the quality is excellent. the size more would be very nice.
Everything is fine, the material and seams. I advise you not regret it.
Ordered her husband. size approached. sent instantly. parcel arrived very quickly. best quality
Nice fabric. labels are present. size went perfectly. there is no smell. flat seams.
T-shirt worthy. quality is acceptable. the growth of 183, weight 75 chosen xxl from store. the village is excellent, the sleeves a little longish, but no problem. color darker than the photo retailer.
Very fast delivery! ordered 26 идоз юля, took from the post on August 12. the store quickly checked payment and sent the order. T-shirt is fully monitored. great shirt no smell. All seams are smooth and neat! 95% cotton. loved the not yet measure, the size can not say, but it is clear that elongated shirt I think suitable.
Good quality. came to a teenager 13 years
Which can be comments? excellent store and goods correspondence. husband delighted with this store. only there to buy. Thank you very much for quality
All is well and the quality and fabric and sewing, but 5xl is up to 50-52 size malomerki!!! now I will think of someone to give.