SHIPPING AND DELIVERY
We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
How do you ship packages?
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Do you ship worldwide?
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
What about customs?
We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
How long does shipping take?
Shipping time varies by location. These are our estimates:
Location |
*Estimated Shipping Time |
United States |
10-20 Business days |
Canada, Europe |
10-20 Business days |
Australia, New Zealand |
10-30 Business days |
Central & South America |
15-30 Business days |
Asia |
10-20 Business days |
Africa |
15-45 Business days |
*This doesn’t include our 2-5 day processing time.
Do you provide tracking information?
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
My tracking says “no information available at the moment”.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
Will my items be sent in one package?
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
REFUNDS & RETURNS POLICY
Order cancellation
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Refunds
Your satisfaction is our #1 priority. Therefore, if you’d like a refund you can request one no matter the reason.
If you did not receive the product within the guaranteed time( 45 days not including 2-5 day processing) you can request a refund or a reshipment.
If you received the wrong item you can request a refund or a reshipment.
If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
- Your order did not arrive due to factors within your control (i.e. providing the wrong shipping address)
- Your order did not arrive due to exceptional circumstances outside the control of Feseldo.com (i.e. not cleared by customs, delayed by a natural disaster).
- Other exceptional circumstances outside the control of www.feseldo.com
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
Exchanges
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
Genial
Wonderful. My girlfriend loved it.
Great material; love it
super. polecam
processing and ram very shipment! normal! excellent shop!
this store recommend!!! dress is excellent, угадала not true color.
oleks võinud no suurem olla
never me arrive the article. Is a fraud. CROOKS I want me Refund
super standard poor torn and hasta this. fabric horrible me taste
hot but slightly short
i like wanted arrived. grasias
Good.
The material is horrible
Beautiful gown a little short
Nice
Dress are a little bigger, but no too big.
ok
Amei or dress, irei continue to buy com voices, obrigado all.
too big
Nice dress
Size is a little malomerit
super
It came to Krasnodar 18 days, its m l took, happy, synthetics, but very nice to the body.
Very good quality not the first time ordering in Russia is not found. thank you store, delivery fast.
Excellent quality
Everything is very bad. the goods did not come money is not returned. opened dispute, as they write to me that the dress delivered I am a month went to the post office and nothing. terrible do not recommend.
perfect item for size and quality. fast delivery to lebanon
Came quickly, composition of pure synthetics. neat seams
very fast delivery, but dresses is too big, The fabric is thin and artificial
little
Dress is excellent, very nice fits dimensional grid of the store, track tracked
it's a bit too short for me and to big at the shoulders. but i am happy
genial!!!
This great. and me is perfect
I love them so much I got everything in one piece. They also gave me a gift Thanks so much.
Decent for it's price. A little short but cute
fits perfectly
Order came quickly within a month. track to track. for the home or the beach is very good.
Perfect. quick receive
Short
awesome dress. and great design.
no like picture no quality
Elbise like it. 46 p s-ka köy iyi ama uzun boylu kız kısa olduğunu. uzun bir süre için bir sipariş gönderdi, nelelyu, ama hızlı. sentetik kumaş, ama tombul, parlaklık yok ve iyi uzanıyor. fotoğraf gibi renk. diğer renkler vardı varsa, hala sipariş edilebilir)
Elbise-yaz için mükemmel bir seçenek! parça paletli her zaman, Moskova nakliye yeterince hızlı satıcı-yaklaşık bir ay çok Teşekkür Ederim! 5 yıldız!
Iyidir. ben aşınma m kalitesi bana değil emin! tüm makine bu yüzden yarın olduğunu! ve gerçekten hızlı.
Mükemmel figment, açıklama resim gibi, sayesinde satıcı Tarafından Hızlı Sevkiyat, 100% \% tavsiye
Platishko serin, sintktika olsa ama vücuda hoş, tüm açıklamasında olarak. çok hızlı. sipariş 155 çok büyümesi üzerine davolno s boyutu mükemmel uydurulmuş oturdu. Tawara ve satıcı rekamenduyu.
Tüm sadece bir sınıf. na parametreleri 92/78/86 m emretti ve çok giyen, yaz için mükemmel mevcut değil butt geldi ve gerekir. tsvet sootvetstvuet. ben sevdim çok!!! satıcı teşekkür ederim istendiği gibi Rus parça gönderdi böylece en az küçük parsel posta yalan ve size her zaman nerede biliyorum olduğunu
Sentetikler, ama kötü değil. bel üzerinde çok yüksek benim og92 ot74 ob92 m köy aldı kötü değil, ama uzun boylu kızlar yukarıda 165 cm çok kısa olacaktır
Yoksa bunun üzerine cry Galima sentetikler, ev için bu yani gel. boyutu hakkında can Ben sipariş şey söyleme değil göze. henüz değil ölçüldü. resim tam olarak aynı satıcı ile. ben bir ay için geldi, sonraki her yerde!
Elbise!!! güvenle! sipariş 6.03. posta 24.04 alınan. elbise boyutu, ama yüksekliği değil çok daha uzun) sentetik kumaş, vücuda hoş. plaj seçeneği!! şimdi yaz daha koymak için bekliyor! satıcı teşekkür ederim!
Ben sipariş s, ve muhtemelen m veya Iyi bir stil skinny svobodnenko olacak, genellikle cool stuff için yaz en için. 5 + + + + +
Elbise alınan teşekkür ederim, yataklar beklediğim değil, yerine bir robe eve gelmek Bir küçük beyaz noktalar üzerinde bir mavi
Elbise serin. boyutunu istiyorum daha biraz daha. ama bence eğer biraz poshamanil sırasında olacak. nasıl görebilirsiniz fotoğraf üzerinde farklı şekillerde bunu giyebilir. düz dikişler, sıcak havalarda düşünecek
Mükemmel, ben giymek, vücuda hoş, eğlenceli, çok rahat, karışmaz, sevindim Ben Rus boyutu 46 var emretti l, sadece geldi. satıcı teşekkür ederim.
Elbise kötü değil) düz sentetikler sentetikler, küçük bir parlaklık. satıcı renk resimlerden farklı olduğunu, mavi çok yakın koyu siyah. benim akım ayarları (89/85/100) ve 168 büyümesini sıralı boyut m gibi normal köy.