SHIPPING AND DELIVERY
We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
How do you ship packages?
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Do you ship worldwide?
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
What about customs?
We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
How long does shipping take?
Shipping time varies by location. These are our estimates:
| Location |
*Estimated Shipping Time |
| United States |
10-20 Business days |
| Canada, Europe |
10-20 Business days |
| Australia, New Zealand |
10-30 Business days |
| Central & South America |
15-30 Business days |
| Asia |
10-20 Business days |
| Africa |
15-45 Business days |
*This doesn’t include our 2-5 day processing time.
Do you provide tracking information?
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
My tracking says “no information available at the moment”.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
Will my items be sent in one package?
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
REFUNDS & RETURNS POLICY
Order cancellation
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Refunds
Your satisfaction is our #1 priority. Therefore, if you’d like a refund you can request one no matter the reason.
If you did not receive the product within the guaranteed time( 45 days not including 2-5 day processing) you can request a refund or a reshipment.
If you received the wrong item you can request a refund or a reshipment.
If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
- Your order did not arrive due to factors within your control (i.e. providing the wrong shipping address)
- Your order did not arrive due to exceptional circumstances outside the control of Feseldo.com (i.e. not cleared by customs, delayed by a natural disaster).
- Other exceptional circumstances outside the control of www.feseldo.com
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
Exchanges
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
supperb... very nice.. received the full qty
In Latvia in 16 days! Thanks to the store, the product looks OK. For fast delivery is also very happy.
I did not think even that it can be so fast, thanks its good
Good product
Soft brushes.
Delivery month, all as in the photo! Brushes are elastic, no protruding hairs. In the work are convenient!
The goods came in less than three weeks in Odessa. Packed well, no defects. Villi fall out of the minuses, but the quality is good for their money.
The package came somewhere for a month. Very good brushes
Thank you to the store. The product is shipped and delivered quickly, of good quality.
They are small but very useful☺
Brushes are good, soft, pleasant. Delivery is very fast. I did not expect it! I recommend
Really nice, each packed individually.
Perfect
Soft, beautiful, neat tassels❤️❤️❤️. Order, you will not regret)))
The goods are good, my wife really liked, I advise the store, in the future we will order from him.
very good
I liked everything. For such money is an excellent product. I recommend.
Everything's fine. Thank you.
Very good, soft brushes! Thank you!
Correspond to the description, until in the case I stayed. Thanks to the store.
Rather a road option than a permanent one! But for this money is very good, for shadows and lips are generally excellent, a large brush for blush is not very convenient, and so, for road cosmetics is excellent!
Very good brushes, I'm comfortable, walked 1.5 months
identical to the picture
Good quality goods, track tracked, everything came whole. True parcel went a little long
The goods correspond. Came quickly. I recommend
Pile hard, did not try to paint. Visually liked, for such a price excellent brushes
They are small but sufficient
Great set, all exactly as in the description and in the picture
Everything is Wonderful
Many thanks to the store for the goods and promptness. Very fast delivery to Ukraine (in 2 days it arrived, the total delivery took 2 weeks). Tassels are pleasant, there is a slight smell on some tassels, but it is so minimal that in everyday life it does not feel
The color came not the one that ordered, but still thanks
Exactly the same fine not tried but ניראה excellent
Brushes Super! They really turned out to be a little smaller than I imagined. But I'm still very happy)
Good brushes
Super highly recommend within
The set is good, the whole came
From the moment of order to receipt almost a month, tracked. For me, the brushes are too harsh, there is no some softness and flexibility, not suitable for shading, more for clear lines. A lot of almost identical, a large brush has an uneven cut of pile, but from the whole number you can choose a pair for use, especially for such a price.
Soft lovely brushes: 3
The tips of some brushes fly off, but for such a price the goods are good
Very beautiful, but the eyebrow brush is thick but and so very good soft, came the brushes for a month.
The order is happy! all as in the description! not yet used, but in the appearance of the brush exceeded my expectations! for such a price Super!! I recommend the store.
A little smaller than I expected but the brushes are nice. Ordered 28/10 arrived 20/10.
0 The Scriptures correspond.
very nice brushes
Arrived in 2 weeks. Kochym good
Tassels Super!! But ocheen long shipping
The quality of the brushes is good, delivered to Karaganda for 20 days, the goods are satisfied, I recommend the store.
Good product, well packaged
The brushes feel really nice and soft. Wasn't a huge fan of all the plastic packaging. Was surprised that one had come apart but its kind of expected when the price is so low. Overall happy with the purchase
The very good brushes
Very nice quality. I’m very impressed
Brushes are excellent, very soft and pleasant, came for a month
The goods came quickly, everything is neatly packed
As described. Good buy
The goods arrived quickly all packed well, the quality is excellent.
product is good shipping very fast, store recommended
The goods came for a month in Belarus. All brushes are of good quality, without defects and smell. I recommend
Super. Thank you
Very fast delivery, did not even expect! Thank you more. Completely satisfied with brushes.
They're just like the picture. For the price is OK the quality
GOOD
Brushes are good, extinguish perfectly, but many repeat) delivery in 20 days is very pleased
They're fine.
Brushes received, the quality is just super, they are so soft, cool brushes, I recommend to everyone, you will not regret
Thank you for the brushes, very cool in appearance, we will try in business)
Everything is fine, arrived quickly, 3 weeks, the girl liked it
Excellent brushes.
Super quality
In Ukraine came for three weeks Everything suits
article conforme à sa description
Shaping padded brush and ㅈ B similar will only prompt
Everything is fine, as in the photo. Came quickly
Everything came in lutsh form quality OK
super product
Fast shipping. Good brushes
Super
Not bad.
Good brushes, the pile does not fall asleep. As for me, a little short. Could be more authentic)
The set is good for its money. Pile is artificial, but pleasant
Very fast shipping. brushes are excellent. Thank you.
The goods came quickly! I did not even expect that there will be such a good quality!! Highly recommend!!! Will not regret)
Not the best quality brushes - but they're nice! The hair density is quite low.
great brushes
It hasn't given me time to use them. But I really like the texture of brushes.
llego en el tiempo. son suaves. a mi amiga le gustaron mucho
un peux petit
Bon produit
El envío muy rápido
Sooooo cute,thank you !!!
muy lindas y suaves, estoy encantada con estas brochas
Very satisfied. Cheap and i love.
very very nice
I give this product 5 stars due to the price. If I paid a lot for this I would be disappointed, but for what little I paid it is great. Bristles are soft and sturdy, none were bend or straggly. Definitely won’t be disappointed.....quality exceeds the price.
Wszystko ok.
Soft, good quality
I am highly satisfied with the products I just received this afternoon. Thank You. Faisal Khan
Nice set of brushes
I don’t received the product but they refund me, good store
Les poils sont très agréables et doux et ne tombent pas :)
Very good brushes were soft can’t wait to use
Brushes are smaller that i thought but they are so cool and nice, i recommend
The products were of great quality.
nice quality. value for money. recomended. smaller than expected
Rewelacja. Polecam
Кисти замечательные для такой цены
ok
Шёл до Москвы долго 40дней ,но качество неплохое .запаха нет ,в упаковке 15шт!!!
perfect!
Thank you.
great product
не осень
muy buena calidad, muy bonitos
хорошое качество...
Отличные кисти!! Советую!!
Опаковали хорошо,товар доставили в течение 31 дня ,все 15 кисточек. Очень приятные на ощуп красивой окраски
호우 가격싸고 종류 다양하고 잘쓸수잇슬것가타요 굿굿
Good product
order come. gregarious store, immediately returned. расстроились very not receive the order (
produto ótimo.
brushes are excellent quality, and in excellent condition before expected arrived. thanks
Arrived perfectly! Very good quality.
cool
aciu, pardavejui
tassels good. nice soft and touch. дошло within 40 days. likes. recommend!!
excellent
free shipping figment Rapido Shipping, EVERYTHING arrived perfect condition powder.
bekledigimiz tesekkur sounded like you
Thank you, very good quality. +++++
product optimal quality! approved!
Szału no, but will give out use.
Ok
Siparislerim undamaged look after the thirty times a day. Fircalarin bristle texture is fine. but like a little slightly gorundugunden guzel in. still according to the price is very good
super quality nice, satisfied
superrrr
excelente gostei bastante produto
The quality is incredible regarding to the price ! A very good surprise, I recommend it !
good quality
very good, arrived in 1 month
amei
very content and Is my third ORDER This hoodies. very satisfied ahorita hasta. good packaging, tardo arrive a poco nearly 50 days.
Good brushes, thank you
all compatible description and zdjeciami. shipping compatible info from the store.
my product take about 3 months early arrived. the store is very considerate! bought first time for test and now pretendo buy for resell!-thank you ❤
liked, some are great other nor both, recommend
imagine Long More But rest are you were super quality nice
satisfied order, have brush. each brush packed separately
tnks
It is a different color but it’s fine
I am satisfied with this brushes. Thank you
Is like a picture. han new super well packed. recommend!!!!
Ok
me very much gustaron :)
Nice
the bristles are well soft but are small the brushes
gorgeous. demoraram nearly 4 months per account the post office.
потерялась package, money i returned
all like in description. tassels excellent. each packed separately. recommend.
very interesting
month to walked красноярска, pretty, use'll accurately
nicely arrived
product conforming description, very good recommend the store
arrive before the design, high quality nice las BRUSHES and soft! store recommend
very good
very very good store and good product
it is quite fast. but one облезлая tassel; (. brush in hand make.
tassels excellent. a separate tassel each!
.
Super
walked хмао month in smoothly. торчал little pile, подстригла but, scary not. not hard brush, помыла before use, to take uniquely
have 15 pcs, огорчило, жестковаты that, has been mascara brush and bent, but price is not big, quality accordingly.
Very nice thanks
just only wait for to long
products great, equal image. loved
ok
місяця близько shipping, продавець одразу відправив, in всі прийшли кісточки хорошому стані)
Due to adress problems, did nor get the product. Seller gave refund, not for the shipping but very quick response. Good
shipping from month just hang over romper with just only 쑬
super pędzle, polecam!
brush good, find such for better money. not like, brush all flat, fluff no. лезет pile not use after the month. advice freshman
Very, Very Nice :)
good supplier thanks
very nice. valley the feather
excellent store and high quality product, highly recommend.
delivery of the month! all is excellent!
15 pcs all have not лезет pile. not broken. good brush
very good tassels and soft. 4 week to come крымского district. to store
nice soft tassel, not лезут
no las ve But worn look k stand & very fast arrived
arrived super fast! in 1 month and 4 days, the intens were in my hand. optimal quality. not fall the bristles and are very soft. highly recommend and comprarei new this vendendor.
quality nice
cool syntetyki, nice hold cosmetic. delivery time approx. 4 wks. recommend.
super ღஐƹ̵̡ӝ̵̨̄ʒஐ ღஐƹ̵̡ӝ̵̨̄ʒஐ thanks, fast shipping top ღஐƹ̵̡ӝ̵̨̄ʒஐ
good brush. without marriage. лезут hairs and non stick up not.
All brush came Nicely packaged
super. polecam
adding Rýchle. Super štetce odporúčam
the brushes are small , but will definitely do the work! bristles are soft and have no odor ,arrived within 2 weeks. overall super happy with it
Perfect, really fast shipping only 10 days, recommend
good and will not fall hairs
slightly larger order walking month. every упокавал gently brush store. good quality brush, feel soft, not сыпятся. commodity description is fully compliant with online shop, satisfied very so purchase) seller recommend)
standards, пойдёт study for
chic кистирекомендую
all is excellent, thank you)
normal
almost went month. brush less ожидала than, soft. each in a separate package. satisfied overall.
good
sensational brushes, super horsehair
Products look like on photos. Very gentle and soft. Recommend! Thx
super !
super
each şeyiyle very good brush tips very good quality only than as foto arrived smallest deliver in as fast as two weeks were reliable page
Fast shipping and nice quality but anyway all of brushesh are flat. There's no round-fluffy one, good for eyeshadows
love
went long whole normal and so
сойдут думала and such well oh more size will be sure. minus-42 repeated what few pieces. soft thick not лезит
las BRUSHES looks very well. still not las ve used. fast free shipping Shipping has Been But though las celebraban pedí when the chinese year.
very good small somewhat
super recommended selling love! fashion texture Is very soft! 15 days reach Home!
very Good By figment free Price tardo 58 days arrive even falta By test and very happy comentaremos esposa
very poco tardo content
Thank you! :)
walked long потерялись треку by, but all come! thank you so much the store communication and understanding. tassels excellent, very nice.
very long walking, russia ol йошкар c, it pleases отлеживался track (tk cheap goods) basically not satisfied
tassels good, soft, some repeated set
all super! thank you! brush each individually wrapped, have a small smell of glue. recommend!
have brush, each packed separately, damage not, all good dull color slightly but than the picture, order but overall satisfied, second заказываю! recommend!
excellent brush, thick, glued neat, anywhere засохшего glue no. month дошли харькова to small, whole all, not волосинки stick up, not fade. soft and very nice to the skin, satisfied i
same as pic
very fast
order come i think it is not wine store where the we потерялся oh, the seller is very good, tried to help but not ruin want... left evaluation! sorry, not that дошел goods ..
very nice
pink заказывала brush, children's color won a surprise. delivery of the month, each brush separate packaging, plastic and general plus. brush soft. расстроил but the color, minus that star.
заказала 26.11, received via the 06.01. brush good quality.
excellent, 15 days arrive, ke like las-images, EVERYTHING well wrapped and sealed, super quality nice, ever super soft, no order I have it volveré thoughts-, recommend 100%
it took for arrive, but that is blame the post office the brazil!!! arrived today! loved!!! it took 1 month & little bit!
correct
Quality is not good.
in vladivostok month less шла package. all like it in the description, all is well packed. commodity excellent, funny such for more oh. satisfied all advise the)
free shipping Shipping has Been very fast two weeks as lot me new arrived Home, order and EVERYTHING, very satisfied
horrifying quality brush, match price basically
very small! especially powder
excellent brush!
i like them
brush broken. but not bad влолне such price for
grade, recommend
just tourn
nicely
thanks so much for quality and very fast shipping
beautiful
cute, a little on the small side, but cute
The product wasn't completely the same as the picture showed. Brush quality and the shipment was not ideal. Especially as one brush didn't even have a head, as can be seen in the pics I took
Came 12 days to Estonia. Amazing! Brushes are for my little sister to practise her skills. Quality looks pretty good. I recommend!
They never arrived
wonderful.
very good product
very good product recommend you
Perfect, thank you.
nice
optimal purchase. bristles firm, medium size, has no smell strong as was reported in other reviews and it took 41 days for arrive here in my city (counting with the postage product), moro pvh-ro. certainly voltarei buy nessa store again.
заказала 03.11. нефтекамск 18.11 in it, all right, not sticking out brush each individually wrapped. excellent 208 p for such a set makeup brushes synthetic buy. recommend
tardó a poco, But arrived. are SOMETHING small, But good quality.
9 days delivery, very Rapido, very soft, synthetic HAIR. ALL-sleeved hooded nicely plastic wrapped. recommended
cute like the picture and fast arrive serdas ever super soft
excellent product! very fast deliverd
very soft, recommended 100x100
very nice! good quality thankyou
8 days arrive, free shipping Incredible shirt! tal Which picture. wholesale highly recommend 100%
EVERYTHING well packed design and time!! i haunted
Super buy. each brush packed separately film and all together in a polybag. compatible with the description. i am satisfied. recommend.
fast shipping that can please) 4.11 заказала 20.11... забрала foreign smell not, the have not good brush набиты... пробывала, fluffy, лезет not thick, no claims packing (postal packet, пупырчатая film, on the package чехольчике ворсе on each in a separate brush +)
it is 20 days!) love. thank you
excellent definitely will buy before expected arrived other brushes
goods not пришёл! store responsible, itself is can not help but! money passed and 15 days wait said returned after confirm, open dispute can now!
excellent brush. the smallest затверденевшие two true. other excellent, soft. recommend!)
come to me color tassels пудрового wonderful. packed postal envelope пупыркой were, each in a separate tassel пакетике. all have tassel whole, without damage. feel soft. look gorgeous. without a single odor very yourself tassels long but think just for home use. track отслеживался not to russia, it is only order a message post
fast ship the store thanks. quality good brush, like all match the description, set 15 pcs just what you need! here have brush for eyelash and eye shadow blush for, for вообщем. seller and shop recommend.
So far very happy with my purchase, smaller then expected but they look like they will last- haven’t been used yet as they are a gift. Shipping was with in 3weeks to Australia. Thank you store
brush come! protection order over, but why is shipped that написоно... so no one dispute on my answered...
Really happy with the brushes! Highly recommend! :)
ok
for any occasion tassels, satisfied
excellent
it's all at its best, заказывала come 31.10 13.11. satisfied commodity
ok
Good stuff fast delivery reliable store. Thanks
Very fast shipping, I replaced order 29.10 and got items 13.11 and quality is very good!!
Gorgeous
Fast delivery. Good quality.
arrived fast perfect...
Excellent as expected. Regarding the price
They're smaller than expected, but it'll come in handy for traveling. They're beautiful and the brushes feel so soft. I love them!
Fast shipping all good A++++++
Exactly what description says, brushes is like on picture, very soft and thick. My recomendations!
fast shipping thank you will order more
The shipping was slow, but the brushes look good!
super hot! good quality
walked челябинска to month. brush good, soft. curve seta places. photo visible. its worthy price. общалась not the store. satisfied purchase. recommend.
They came in 16 days. Im really satisfied
it's all very fast, 15 pieces, each packed tassel, soft, not лезут hairs. very fast store wrote and sent a message satisfied order, recommend!
like the picture, fast Shipping chili