SHIPPING AND DELIVERY
We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
How do you ship packages?
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Do you ship worldwide?
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
What about customs?
We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
How long does shipping take?
Shipping time varies by location. These are our estimates:
| Location |
*Estimated Shipping Time |
| United States |
10-20 Business days |
| Canada, Europe |
10-20 Business days |
| Australia, New Zealand |
10-30 Business days |
| Central & South America |
15-30 Business days |
| Asia |
10-20 Business days |
| Africa |
15-45 Business days |
*This doesn’t include our 2-5 day processing time.
Do you provide tracking information?
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
My tracking says “no information available at the moment”.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
Will my items be sent in one package?
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
REFUNDS & RETURNS POLICY
Order cancellation
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Refunds
Your satisfaction is our #1 priority. Therefore, if you’d like a refund you can request one no matter the reason.
If you did not receive the product within the guaranteed time( 45 days not including 2-5 day processing) you can request a refund or a reshipment.
If you received the wrong item you can request a refund or a reshipment.
If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
- Your order did not arrive due to factors within your control (i.e. providing the wrong shipping address)
- Your order did not arrive due to exceptional circumstances outside the control of Feseldo.com (i.e. not cleared by customs, delayed by a natural disaster).
- Other exceptional circumstances outside the control of www.feseldo.com
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
Exchanges
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
As always on top!
For a very long time walked
Quickly
On the phone sits well, to the touch you can Say Nice.
The order took a long time, the size came Just, the quality is normal
Quality is excellent!!!
Pushcha
Not very high quality fit 4X
Everything came in good quality
The goods did not come, but the money was returned
I recommend the product is good.
простой хороший бампер
Well, nothing special
Ок
The goods went more than a month, the store indicated the price more in 2 than the goods.
Excellent fit, nice to touch soft touch silicone or plastic, unclear
Before Moscow came for 2 weeks, packed perfectly! Thank you!
The store is well done!!! Everything corresponds to the description! Save on purchases with the best cashback service not only on Ali. Click on the link register and save. http://got . By/3mis9x (remove the gap after the point
The soft cover came up perfectly, pleasant to the touch
Everything is fine, the parcel was very long
Delivery 66 days, for this reduced the rating. Cover of medium softness, appearance quality acceptable.
Everything corresponds to the description, the quality is excellent, the delivery is 2 weeks.
It's okay.
I did not arrive on time, but still thank you...
The holes of the cover did not stand very accurately
All walk all open on the city I recommend
The case is satisfied with the quality good for its money. Pradovtsa recommend
Good quality cover, came up perfectly
Cool cover, came up
The goods did not reach. Seller returned money
Unfortunately the case is not white, but has a fairly large percentage of transparency.
Delivery to Moscow exactly a month, the track is tracked. The product corresponds to the photo. To the phone went to 100%.
The goods did not receive. The store returned the money.
An excellent cover for 4A mode, safely take, everything is as in the description, sits like a glove! Delivery to Russia Mo Shcha 4 weeks. I recommend!
The cover is beautiful, pleasant to the touch, bright, on the phone sat like a glove. Inside is not Velvet as iPhone covers, but the same as outside. In the Dnieper went three weeks to ukrmail.
A cover made of pleasant to the touch material, does not beat and does not change color, helps the phone when falling
Thank you, the cover was about a month. The parcel was put in the mailbox. To the phone everything came up, sits like a glove, all the notches for the buttons are. There is no smell, no damage, too. The order is very satisfied, thank you very much to the store)
Went to Volgograd a little more than a month. Not very thick. Not yet put on
The cover is good, came up
Ordered turquoise under Redmi 5. awesome just a cover, like a glove.
Cover good came quickly store recommend
Different colors-different covers. Blue is most qualitatively made and the material is more pleasant
The cover is quite normal. Came up perfectly. Ordered through cashek and returned some money. http://got Dot by/3 fmyrc instead of dot put symbol
Good cover. Approached Xiomi 4A. were satisfied
Came for 2 months. The color is a little pink.
All OK!
Did not come, money returned
Very beautiful, super quality, thank you very much
The store is well done, the goods are of good quality. I opened a dispute and the seller agreed to return the money, but it was the fault of our mail. Seller success and many thanks!
All perfectly recommend the store.
The cover came a month later to Yaroslavl. Went well.
Very good quality, I got a different color from the one I asked for but no problem C:
Smooth cover, not very comfortable to hold, will come off with a pop-socket. Delivery just over a month
Excellent
The cover came the wrong one. The joints at the camera its smooth and superfluous hole
Waiting about 3 weeks. On Xiaomi Redmi 4 X perfectly fit. I recommend!
The cover did not receive, but the money was returned.
Good quality
With the store did not communicate, paid for the delivery paid, while the Mail delivered, notice and other
Excellent cover, very comfortable. Matte, phone does not slip
Delivery 5 tizhniv. The cover is attached to the dotik and material me is appropriate. Open the door. 3 Problems of the windows do not easily lie to the phone from the top and bottom. Ale in the price of the price of his offer, mozhna zamovlyaty))
I recommend the product and store, thank you very much
The cover came for a month in Ivanovo. Served. Ordered immediately 2. dense, soft. On the phone came up perfectly. Buttons are pressed.
good
Cover. Klas. pradovtsa. rekamenduyu.
The phone is charging badly when in the case, the cable leaves. After a month it looks about like this But generally sits perfectly and feels pleasant
Delivery Krasnoyarsk 48 days. The order is not tracked, just threw the envelope in the mailbox. The quality of performance is good, the color corresponds to the photo in the description. Ordered turquoise. Minus, slides in the hand, the fixation in the brush is weak.
The parcel arrived in 3 weeks. Quality is good. Fit in size, all the holes are in place.
In Ukraine for 4 weeks came, the description corresponds, On Redmi Note 7 sat perfectly, the camera does not hide, and the hand is slippery.
Thanks to the store. The product corresponds to the description. The quality of the cover is very good. I recommend both the product and the seller!
Ordered 16.09 a dotarło 13.11 so shipping pretty long but goods is the most consistent with the description
Trifle and nice!!! Thank you to China!!!! Everything came up, took on Redmi A7!
Garniy dishevie cover .. night special. Maybe brother.
Phone case fit as poured thank you very much
Everything is fine, the quality is good, it's rubber, it does not erase, the phone sits well, the wife is happy
Cheholchiki. I did not check, everything looks good. Soft.
I buy these cases not the first time. My wife likes it. The only negative, they smear quickly. And nothing to wash them... But for such money I bought a few pieces, let the wife change... There is no pritenzy to the store. It's okay... The seller definitely recommend... Thank you...
The case is very nice looking and soft to touch, everything fits perfect (Xiaomi Redmi 4x)! The order was made on September 17 and was received by customs on September 30, but I only got it on October 30... but it's not the store's fault, so everything is ok
I'm happy with the purchase! The order was delivered in 33 days to the office of ukrpost. The postman called, he told you the parcel from China, come, take it. I bought for $0.89, and on the parcel the store indicated 1.58 $. The cover suits, normal. All holes are located respectively of the device, without overlays. Plastic does not smell. The camera protects, but outside the contour does not act, I.E. The screen will not protect. For such money-just amazing!
The cover is good tightly sat down, just the color is not clear, bright red, did not really like it, and so it will come down. Item shipped quickly, thanks to store.
Cool cover, sat perfectly, cutouts came up clearly. I recommend.
Elius colir chohla. It is very important to hear the matter-viyavym all over the jorstkiem. Yedin-hotylosya B shchobo open Buli bilsh ohainishi, children. Ale in the communal, on your price, chohol Super! Bula zatrimka Z I deliver from 2 quiet.
Arrived as the description. Hood fits perfectly
The cover is so-so, the fullness does not dress at the edges remains 1mm gap is not beautiful at 4x, took his wife at 4A there everything is good
A good cover, came for a month, everything is whole, packed normally, pleasant to the touch, took my mother, until I put on the phone, later I'll add a tip.
Bumper on redmi 4x came up perfectly, the color is very pleasant, covers the screen for 1 can slightly less than a millimeter, the product is satisfied, i recommend this product and the store) thank you very much)
Everything is fine, the cover is excellent, it was about a month, the holes are everywhere you need.
Everything is super! Quality is excellent! The parcel was thrown in a box.
Seller many thanks for the speed and attentiveness. I bought several and different colors, he did as i asked. Everything came as in the picture.
The cover sat clearly on the mi 8, the camera protects. The quality is excellent, the product is satisfied. For $1.34 it's a topchik. I advise you.
The cover came up on xiaomi redmi note 7, sits perfectly, i advise everyone.
Fully corresponds to the description. The photo color is slightly different than it is actually. Very long waited for the goods, opened a dispute.
I received everything on time, as stated three weeks, which is very pleasing, the description is accurate, the traces from the fingers do not leave, slides a little, but uncritical, the color is bright, as desired, the holes coincide, sat tight, Quality is excellent, soft silicone, not Smells, a little protruding over the screen, over The camera acts more,
Ordered on august 13, received september 1. The cover is excellent, and for your money especially! There is no smell, pleasant to the touch, like matte, fingerprints do not remain. In general, the order is as satisfied as possible)
Thin cover. It's all right. Photo see my
Incredible cover, exact color and soft texture. Perfect fit for xiaomi mi a1. I would buy back even if the order took longer than expected.
First the goods were lost in the mail, but then the store sent the second for free, and everything came to light.
Pretty pretty bumper for your money. Delivery 3 weeks. All connectors match. Thank you store! :)
Excellent cover, exactly approached. The son is happy. The cover is smooth, soft, very pleasant to the touch. Quality at altitude. He came in 16 days. Ordered on july 1, 2019, and came on july 16, 2019.
Cool on redmi 6a came just right, without gaps and sails! Delivery 1,5 months to omsk, without tracking, threw in the mailbox! Convenient material, does not stick, does not paint, fingerprints do not remain on it! Came up perfectly!
The cover arrived in the moscow region for 8 weeks, the parcel was tracked to the border. The store sent the goods in 2 days. The cover is good, but the side buttons press very hard, all the holes match. With the seller did not communicate.
Thank you very much! Very quickly got, in 10 days. Super! The cover is transparent glossy, mint and pink matte, to the touch very pleasant. All holes match. Seller recommend as very prompt and responsible.
The cover is good. Everything came up. The goods went a long time ordered on april 28 came on june 14.
Came to the pmr in 27 days. Quick. A little will accept the edge, you can see the place of the crease, but not critical. Silicone transparent. The price is best. Thank you.
Ordered 24.04.19-received 06.06.19 The product corresponds to the description. In the hands does not slip. The only negative, is that weakly covers the faucet and does not protect the camera at all.
19 days and delivered to the threshold. Not bad. In another way it is felt when pressing the buttons and slightly does not reach the protective glass (not as in the original). And so, in general, nothing.
The order went more than a month. Quality was very satisfied. Silicone tight, the phone sat tight, all the holes and recesses coincided. I took not myself, i do not apply this photo on the phone. There is a small edge over the screen.