SHIPPING AND DELIVERY
We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
How do you ship packages?
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Do you ship worldwide?
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
What about customs?
We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
How long does shipping take?
Shipping time varies by location. These are our estimates:
Location |
*Estimated Shipping Time |
United States |
10-20 Business days |
Canada, Europe |
10-20 Business days |
Australia, New Zealand |
10-30 Business days |
Central & South America |
15-30 Business days |
Asia |
10-20 Business days |
Africa |
15-45 Business days |
*This doesn’t include our 2-5 day processing time.
Do you provide tracking information?
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
My tracking says “no information available at the moment”.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
Will my items be sent in one package?
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
REFUNDS & RETURNS POLICY
Order cancellation
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Refunds
Your satisfaction is our #1 priority. Therefore, if you’d like a refund you can request one no matter the reason.
If you did not receive the product within the guaranteed time( 45 days not including 2-5 day processing) you can request a refund or a reshipment.
If you received the wrong item you can request a refund or a reshipment.
If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
- Your order did not arrive due to factors within your control (i.e. providing the wrong shipping address)
- Your order did not arrive due to exceptional circumstances outside the control of Feseldo.com (i.e. not cleared by customs, delayed by a natural disaster).
- Other exceptional circumstances outside the control of www.feseldo.com
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
Exchanges
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
all matches the description. to store thank you
As described, recommend/
good
almost шла package 2 month. have открывала dispute, but wait asked store. it came week and. quality is good. diameter 1,8 cm (size 7.25). was more with velvet bag packing thick enough.
later it slightly ringlet quality gorgeous. recommend store, because the care. thanks!
Fast delivery but was a bit too big on me.
ringlet cool!
beautiful new as close to good gold)
Very nice ring!
grade
goods arrived within a month. all on description as the picture. in my opinion is very difficult to distinguish from real gold ring beautiful love... аккуратное. wife whether look like!?
match the description, toe very beautiful thank you in it
not угадали size маловато slightly. but very beautiful ring. recommend.
excellent ringlet very
porcelain design chopping the way love
Quick delivery. The ring is exactly the right size and very beautiful.
very beautiful
it ringlet during even the kind of very beautiful, продовца recommend.
Very very Good
it is not zircon.
lovely jewelry finger verdi's no
it looks pretty good for the price. happy with the purchase. thank you.
beautiful промахнулась only with the size. long shipping, nearly 2 month
very beautiful, long shipping, so our mail but it. store recommend. thank you very much.
very good, very elegant, store recommend.
good, looks lovely. деформировалось and not облезло socks per time. pebbles all in place) about a month. thank you!
love!
Good stores
match ringlet to wear how will look picture, thanks
nice
"gold" color was off a little........
very Rapido Shipping and RING very nice
the store is very honest, in order not досчиталась 2, написала seller, 2 it is suggested to choose any other products, since the sent in stock no 2,5 week! commodity excellent, reliable seller! thank you! recommend!
Very nice
all is well. thank you
thank you, all likes. spb 25 days shipping to
good, brought отслеживалось and all courier is. fit. to store
my order thank the store, i received, but not satisfied to one package sent -- -- 4колечка gift жадина продовец you!
it is very beautiful rose gold ring fast arrived. is good. i think it. this i buy back to store. thank you :-)
Vvvvvvgood
beautiful
заказала 04.02, come to order 09.03. отслеживался track no. ring is good, satisfied i order. ringlet very cute, looks exactly the same as the picture.
This took a long time to get it. Size a little big. Quality very nice! Beautiful ring
very elegant rings, fine workmanship, goldsmith wonderful! recommend
rewelacja!!!!
ringlet excellent, satisfied my) recommend!!!
delight
A gorgeous ring I recommend to all ladies.Comanda arrived in Romania in 27 days.Seller of 5 stars
ring like, fit for size, very satisfied.
55500000000000000000000000000000000 sent fast store very excellent ringlet
elegant ringlet. later it положенного period (kazan) gregarious store, extended without protection. the parcel кинули email box put more чехольчик velvet small,-change. size slightly большевато, but not critical, not distinguish from quality gold.
better наверно великоват size 8 18 7,5
send my is finally came, all is excellent, подарочек thank you for
lovely ring scope all no motion time for a month. perfect merciii.
very good
it is very beautiful ringlet. отличишь not gold from at a glance.
ring дошло 3 half month later after all!!! надеялась and not i... all the time вёл store correspondence cont... so do not know the reason has been чём... recommend авца long delivery, mail problem but think it was day was in november after and then i 11.11 discount and the post office parcel it is many apparently... заказала their very hard рассортировали... wonderful ring in any way, i really like!!!
all good thank you store!
went very long
ringlet аккуратное beautiful and, all recommend)
прелестное ringlet, look wonderfully. month delivered. store.
ringlet soft and very beautiful! like white gold almost екатеринбурга shipping to month.
ringlet good, gold like even)
Recieved item in 2 months. Overall it’s good. Comes with a small red velvet bag which I think is generous. Gave it 4 stars only because it came so late. But overall great for the price you pay!
really beautiful, промахнулась size only sorry, order will still.
Beautiful. Shipping was terribly slow. Got here in 2 months.
very quickly thanks and beautiful
Ļoti skaists tikai neatbilst izmēram. Atnāca ātri
Excellent!
week literally order come. all is excellent
ring good store молодец
заказала come 11.11 02.01. received by mail. middle finger to заказала. dresses good, and here is very difficult to shoot (no soap take off).
beautiful girls earrings
all ok
order come. returned money
very nice
thank you all ok подарочек store for super ringlet 5 + + + + + + + thank you!
looks perfect!
beautiful rings, belarus-month.
nice n got it
beautiful. fit slightly, size bigger. store recommend. want -------------------------------- 7% to buy absolutely 15% discount on aliexpress??? кэшбэк серисе-in official the регистрируйтесь http: // got. by/212q48 (after space уберите point) and have return merchandise of 7% to 15%
ringlet хорошенькое very. not distinguish between gold from
Looks so real, love it.
Very beautiful
good quality ring
Przepiękna jewelry, really good quality, recommended!
excellent
Looks good. Let's see how it will be worn.
cool rings, recommend all like in the description
good quality and fast ship
Product is very good, thank you very much store
money immediately returned package donot but has come
just ringlet miracle gold one one! exquisite, delicate, looks very beautiful. pebbles light to play! very, very beautiful ring! 2 this store заказывала колечка, потолще one. come to velvet pouch. delight both simple ring!
bottom 2 камушка two выпали, обидно
excellent quality! special come pouch ring.
thank you, cool ringlet
beautiful as described
very beautiful
polecam
Love it!!! It’s beautiful
cute
very nice. thx. thank you :))) gifts :)))
recommend it super beautiful ring all fast all at very long darkening as gold second times even wear заказываю constant алергии молодцы вообщем what not so guys keep
ātri! Skaists gredzens, zamša maisiņā, Thank You!!!
order come quickly, packed well, ring is very beautiful прилогался чехольчик more to.
thank you very much) ring beautiful) all stones in place)
Very beautiful ring. plus the store put in a gift bag.
Excellent store. Ring oboldennaya, indistinguishable from gold. I wear a week, drenched in water all is well.
The order came for a month in Kaliningrad. tovarom довольнапришел with подарочком☺за price of commodity pleased.
Great products with fast shipping. Had a small issue with being sent the wrong item, but were helpful and great to deal with and sent a replacement . Absolutely love these rings
Excellent ring but in the wrong size, it turned out great.
The order came for 20 days! took 2 rings from this store, all the stones in place, was pleased!!! very beautiful and looks natural!!
Shipping 1,5 month. a little толстоватенькое, not very comfortable to wear. as the store put a velvet bag.
Very beautiful ring decorated Crystal Zirconia. Ring looks stylish as gold. I bought as a gift daughter. daughter delighted with the gift. thank you store. product fully matches the description. delivery 20 days from the date of order. packaged goods efficiently. the ring came without damage. premise is completely monitored. good seller, I recommend to shop at his store.
Delivery month, track tracked all the way. packaged well, all the stones in place. ring great, looks very nice. the earrings turned komplekt. excellent quality, I recommend.
Very nice little ring :) not bad looks. size came clearly)))
the product quality is excellent. Sending goods prompt and safe. I recommend this store.