We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
| Location | *Estimated Shipping Time |
|---|---|
| United States | 10-20 Business days |
| Canada, Europe | 10-20 Business days |
| Australia, New Zealand | 10-30 Business days |
| Central & South America | 15-30 Business days |
| Asia | 10-20 Business days |
| Africa | 15-45 Business days |
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Your satisfaction is our #1 priority. Therefore, if you’d like a refund you can request one no matter the reason.
If you did not receive the product within the guaranteed time( 45 days not including 2-5 day processing) you can request a refund or a reshipment.
If you received the wrong item you can request a refund or a reshipment.
If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
Not yet tried, but everything is packed perfectly
Normal
Did not understand the properties
Very good bought 2 units used a quite liked buy more
I haven't tried yet. Bad stopping
Very good I recommend
Super packed!
Packing was opened
More than a month has passed
Fast shiping,thank you store
good quality
Good texture well moisturizes not watery not subsistence
I received my order very quick, I haven't' use it yet but just noticed that its is not sheet mask.
The masks came very quickly! my omission I did not see that it is not fabric masks, as a soothing gel can be used!
Products arrived, but paid by 4 masks and arrived just 3
Fast shipping, well tracked
Everything came safe and sound. I haven't tried it yet.
Masks cool!!! I advise!!!!
Masks peeling, liquid moisturizing gel peeling, after the first obvious improvement of the skin, after the second fell off the crusts on inflammation and pores narrowed. I'll take another
Never arrived, but received the refund. Satisfied
I advise, but such masks should be taken not 1 piece, but as much as 8-10 that would help!)
It was a month. A little less than I expected. After use I will add feedback
Arrived for 2 weeks.. I am happy with the producer I recommend
Thank you
Will Test, arrived early
Such rules)))
Packed badly just 2 masks folded in half and sent
Received masochki for 3 weeks. The goods did not track. As I try, I will add a tip.
Received early
Not traced
Good product. Thanks
Very fast shipping! Excellent quality.
Norms
Arrived in 1 month and taxed by mail, is much less than I thought, but worth the price. If good buy again.
ordered 5th time. great product. makes skin soft and doesn't cause any allergies
The parcel was not tracked, came in 2,5 months to the post office!
Thank you very much to the store. The mask has come, has not yet tried in practice .. how I will try... sign off
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Description for goods
very accurate, hope it works.
Came quickly cool
Not yet tried
Good super worried about shipping and very good products :)
Excellent product corresponds to the description thanks to the store
I have not tried the mask yet.
Very small and liquid
Took some time to get delivered
Came quickly until i tried. The mask itself was more than i thought
Delivery is fast, masks are good, came quickly. moisturize well.
Masks have not yet used but i will write reviews later
Very good
not used yet
Delivery to Poland about 1 month..I haven't tested yet.
Turns out
It came very fast thank you
Arrived in 3 weeks in the mailbox
Good gel texture, well moisturizes. I recommend
Not yet used it. But is it supposed to be wet or dry.
Arrived today, yet will use.
Pas essaye rbien reçu.
Great product. Delivery is fast. I recommend the product and the store.
Arrived early, tested and well kneaded not!
Fast shipping 16 days to Poland
Nice product.. Will ordered again from the store
Excellent product, well packaged. I'll consider buying many more.
Cool
Fast delivery, thanks to the store
Everything came on time, i advise the store and the goods
The mask is very effective, and a large amount of solution allows you to reuse. Delivery almost 3 months. My box came unharmed.
Looks good arrived early still not used Worth having no information in English or in Portuguese product
I long enough to arrive, i thought it was a mask, only the liquid comes.
Seller 5 stars, i recommend
Love it
The product priyshov duje shvidko. Masks duže klasni, shkira exposed to the vicoristannya of the outdoor and outdoor
Mommy has not tried yet, came safely and safely)
Nothing, no product, comes to apply something and put it over
No more from such a price to expect
Product according to description, took more than two months to arrive, the smell is nice, it didn't irritate my skin, it's water-based gel, it brings water, leaves skin light and fresh.
Small, enough for two times, like it moisturizes
Remembering to know me, quw have buy the masks to use, within only comes gel
Product come with a little over 1 month in RJ/Brazil. Already made use of a and looks good. Recommend.
Everything is fine
After the mask, the skin is smooth and smooth, i liked it, enough for 2 times
Good
Received in time
Liked
Came quickly, masks super ^ ^ everyone is happy ~
Ótima
Did not come
The goods did not come, the store of the dispute returned the money
I really like
Thank you very much, they are excellent
I didn't receive but store returned money
I did not try, thanks to the store, the mask with aloe one put as a gift!
THE product arrived well packed. Arrived on time delivery. Very good.
As the product description Came very fast in 15 days
All like only very long shipping
Remains to try
But the store immediately returned all the funds, and after a couple of days, about a miracle, the order arrived.
Not clear mask. Ordinary fabric it needs to be soaked in something for example in toner, delivery is long.