SHIPPING AND DELIVERY
We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
How do you ship packages?
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Do you ship worldwide?
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
What about customs?
We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
How long does shipping take?
Shipping time varies by location. These are our estimates:
| Location |
*Estimated Shipping Time |
| United States |
10-20 Business days |
| Canada, Europe |
10-20 Business days |
| Australia, New Zealand |
10-30 Business days |
| Central & South America |
15-30 Business days |
| Asia |
10-20 Business days |
| Africa |
15-45 Business days |
*This doesn’t include our 2-5 day processing time.
Do you provide tracking information?
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
My tracking says “no information available at the moment”.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
Will my items be sent in one package?
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
REFUNDS & RETURNS POLICY
Order cancellation
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Refunds
Your satisfaction is our #1 priority. Therefore, if you’d like a refund you can request one no matter the reason.
If you did not receive the product within the guaranteed time( 45 days not including 2-5 day processing) you can request a refund or a reshipment.
If you received the wrong item you can request a refund or a reshipment.
If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
- Your order did not arrive due to factors within your control (i.e. providing the wrong shipping address)
- Your order did not arrive due to exceptional circumstances outside the control of Feseldo.com (i.e. not cleared by customs, delayed by a natural disaster).
- Other exceptional circumstances outside the control of www.feseldo.com
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
Exchanges
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
I got it in about a month to Hungary with free post. Looks like a sample photo. The strap could be longer, because it is too short for a taller or rounder european woman.
Thank you very much the goods are very excellent and their quality is high thanks
Just like in description!!! Good quality very והמחיר equal all weighed. Highly recommend.
ī
Thank You
nice ..
Very nice
Cool
Normal
thanks a lot.
Merci
thanks for the fast delivry .nice bag . i really like it for this price . i recommend..
Small and very practical handbag
Tiny, can fit small wallet, phone or other small items. Recommend, as for this price. Delivery about a month.
its very good
Bag such as in the photo, the quality corresponds to the price. Small but roomy. The belt of course is very thin i do not know how much will last (. there is a smell, and cracks but the bottom of the bag but it's not scary. Inside, i put 1 towel small, a thin jacket, leggings) (all fit) to keep the shape. Overall satisfied. By the way i ordered 2) both the same. I advise the goods and the store. For its price is very good handbag)
Ok
good
Color bottled green. Lovely. small little pognieciona, I hopes that creases fade. Fast delivery.
Good
good quality
Product is great, a little small (long wallet not stepped) but really nice
very compact with minimal design and good material. came with a free gift (pin)
Like like photo
Good quality and sent a gift with it but a bit long time to deliver
A good bag for your money, but very quickly scratched
Very nice, kind small but roomy, came after a month.
very nice bag
Comfortable, roomy and original. very satisfied. came to latvia for 3 weeks.
All super. Recommend salesman. :)
Very good quality, i'm very satisfied.
The store put a small gift-badge) very nice.
Super, all sìę agrees. I received my smiley free shipping
Very cool handbag, can fit najpotrzebniejsze things. Recommend buying :)
Very pretty
Good quality item. Fast shipping. Very satisfied.
I bought a bag together with delivery for 421r. the store sent the goods on the latest day, for a very long time she came for 16 days to the kemerovo region. The view is good, but did not like that there was no inflatable package inside. The pink color is not the one in the photo, but slightly dirty. Without pockets inside. And so very pretty bag. i will wear it with pleasure!
Very good and the store is also wonderful I recommend it
За такую цену вполне порадовала покупка. Особенно очень длинный ремешок. Даже (на 100кг меня) можно сделать комфортную длину через плечо. Это у дешевых сумочек редкость. Цвет точно как на картинке. Доставка в Литву 2 месяца.
מצויין
귀엽다 냄새는 조금
Bardzo ładna mala torebka.Czekałam dwa miesiące.
Сөмкені алдым. Тігісі барлығы жақсы. Бірақ белбеуі жоқ. Жарты ақшаны қайтарып берді.
Супер
Very good product. Good quality. Fast shipping. I recommend
good tnx
smell no, elegant handbag, thank you for подарочек (smiley)
super
מהממם
bag very cool
bag good quality very like. advise you the purchase. delivered very fast.
excellent. came quickly, no smell, quality is good. one inside compartment, no кармашка small, it is only shortcomings
дуже гарна. відповідає опису. yak краща sche photo
the bag is pretty as described na photo, and the delivery was fast is congratulations great store
came bag. fully compliant with the description. stitching external neat, but it is not internal приглядываться if. nice ощуп on. strong was not smell, выветрился but very fast. only shortcomings that order it only shipped after two weeks after оформила. month to have the дошёл and kazakhstan. подарочек big put store, small point, rather nice) blank photo satisfied bag in it, if put неё there will be good to keep things.
cool bag, заявленное came in time. small gift put store icon, nice) but one, .. помятая bag has been now that is wrinkled трескаются and nowhere деть of ((it only sent поодавец star and one week снимаю
заказываю second bag has, gray now, because it is roomy enough) дошла новосибирска to month. true помятая time, it stands still pad something! hope расправится
Thank you it’s really very nice
the saler 2 that the order from this and the very love this.
standard
very beautiful and comfortable
Love this bag
the bag is not big, very beautiful, пахла, of leather. зам
very мятая arrived, do something with. can, though класть need something inside. помялось bottom for bags, not smooth
perfect
thanks so much for goods, подарочек and
long lot to arriving but just as the picture
excellent
Good quality. The price low.
מצויין!
very nice bag
compatible just by photo product. fast arrived. just what שרציתי
very past . good bag ❤
cool
love the item great store
It came after month, very good quality :) i recommend
Perfect!!!! And fast
perfect
recommend. beautiful handbag;)
Beautiful good quality, Thank you!
Came very fast. Love it...
arrived fast
Very good quality !! Very fast ! Thanks a lot !!!
super fast delivery bag excellent
Come in really fast ... after two weeks. Very cute
LOVELY
super fast shipping bag is very good.
handbag pretty, but it requires wywietrzenia
i love it. got up a toast i loved. arrived in 2 months here no brazil <3
thank you
Lovely bag... Looks exactly like the picture... Good quality... Good finish
thanks
bag, just order ждала very long
cute, quite big
Good but too small
ordered the 11th 11 today arrived in excellent condition not stink. store also put a free!
09.12.17 sent and 03.12.17 ordered, sending тянул store, but still i and 34 days later, her sister заказывал really liked to all seller. quality super gift :) thanks for, such as for money can to take.
Good
color point cute rose in full color болотный думала as, znachёk gift given!))
ok
Beautiful bag with a gift pin. Loved it.
all is excellent, visible эмблеме glue only
I'm very satisfied
4 week to came mo. a. have light smell, but think выветрится. bag very cute and
quality not much, such price but over better not wait :)
шла package 38 days. perfect quality, all is excellent, i satisfied, thank you
ооочень ишла bag (2 month)! not отслеживалась. but it has come to the full, поишла in normal condition, бракована but slightly, with front face ободочек even there, but it is not align it if бужет замнтно strong) buy is not satisfied, have problem as...
very nice product
Ļoti slikts pārdevējs. Prece neatnāca un naudu neatgrieza.
bag pretty корманчика no domestic only......
the bag arrived well fast, is lovely and adjustable. the store me sent na right-coloured i pedi (black) and answered all my messages. liked very, the price tá good and the quality tbm. super recommend. ~ becca
Do not get the black looks like a trash bag plus shipping took like a month
order 13.10. just order sent a week. общались not the store. брянск came in total in 27.11. quality, but in my opinion long)
product arrived a month well packed and in excellent condition.
ok
телофона purse and handbag good) to кз is long)
not отслеживался track, дошло братиславы but less per month. small, everything but fit, smell no.-a pair of a material вытрется seasons and places. holes without lining, пришит good, inside is no кармашка no.
I did not get my order. But i got my money back.
Beautiful! Such a good purse. Such a good price. Highly recommend! Shipping took about 3 weeks for me. That's the only downside. Still very worth it.
nice
comfortable good bag
super! recommend)
handbag has come such as the picture and the description. neatly made. for the price rewelacja.
arrived fast
cool bag)
arrived in perfect condition! loved
good product.
Very good. I liked. just took longer than it should, but I liked it. thank you.
Excellent product, sent as requested. Bag exatamanete as described in the information, small. I loved the purchase, I got up a toast. super recommend it!
Very nice bag. great quality. thank you
The bag is exactly like the picture, came well packaged. the it took more was to be released and delivered to my home.
Good arrived in 1 month and some days is like in the description and is not very big
Bag is excellent, with a dense material, the lock opens well, sewn well, there are no defects, exactly the same as in the photo
Product beautiful extra gülücük bi also of sympathetic:)
Nice, small, little bit smell, but i am happy. Thank you
came around one month. looks pretty and neat. store sent also little gift :) thank you! Recommended!
Bag corresponds to the price .. hesitated.. nadeyus vypryamitsya. est smell
Excellent product, came in great condition, smells a little not nice. also came a toast
The only negative-the strap badly sewn, thread sticking out! in general, a normal bag
The goods are excellent matching the description. Speed in access. Thank
Handbag is so beautiful and same like on the picture. Thank you I recommend this product
Fast delivery in the ore, Kazakhstan. dazhe smiley in gift everything is fine!
Bag came quickly, the quality is pretty, threads do not stick out. was the smell but quickly eroded. the store put a gift-icon.
The order came for 2,5 weeks to Krasnoyarsk. All seams are smooth. There are creases) Seller recommend)) Bag is very spacious!!