SHIPPING AND DELIVERY
We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
How do you ship packages?
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Do you ship worldwide?
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
What about customs?
We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
How long does shipping take?
Shipping time varies by location. These are our estimates:
| Location |
*Estimated Shipping Time |
| United States |
10-20 Business days |
| Canada, Europe |
10-20 Business days |
| Australia, New Zealand |
10-30 Business days |
| Central & South America |
15-30 Business days |
| Asia |
10-20 Business days |
| Africa |
15-45 Business days |
*This doesn’t include our 2-5 day processing time.
Do you provide tracking information?
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
My tracking says “no information available at the moment”.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
Will my items be sent in one package?
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
REFUNDS & RETURNS POLICY
Order cancellation
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Refunds
Your satisfaction is our #1 priority. Therefore, if you’d like a refund you can request one no matter the reason.
If you did not receive the product within the guaranteed time( 45 days not including 2-5 day processing) you can request a refund or a reshipment.
If you received the wrong item you can request a refund or a reshipment.
If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
- Your order did not arrive due to factors within your control (i.e. providing the wrong shipping address)
- Your order did not arrive due to exceptional circumstances outside the control of Feseldo.com (i.e. not cleared by customs, delayed by a natural disaster).
- Other exceptional circumstances outside the control of www.feseldo.com
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
Exchanges
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
glasses if excellent quality, feather that the size is not dovetailed appropriately in me, but highly recommend and guess until who buy will astonish with the product quality
good quality, packaging is very good. glasses cloth and leather case come to set респект store, recommend
thankfully بوقت arrived. ....
Super, bravo, ! Excellent
ninfuna
For shipment and packaging very fast delivery and very well packaging. but product also ok but compare to price I most say wow.
very cool sunglasses, polarity works. well packed. think that even buy something u this store. recommend.
Super!!
Item received good quality will buy again...
very fast shipping item matches the description.
Thank you very much to the store of the goods excellent!
glasses and охуенные quickly come store молодец
glasses for excellent machine.
excellent glasses. and recommend store.
fast shop shipping and quality nice, las LIGHTS CARS if you dazzle men's under. satisfied the Purchase
пришёл goods very fast, even the quality is very good! cheap sunglasses look! cloth cover and complete!
super super sunglasses with packaging
fast shipping to Canada. item as described
product. Good and beautiful. good material. thanks
Arrived in excelent condition, carrefuly packaged.Super guality, i recommend
all is excellent.
glasses super. продовец молодец.
very good yaaa
it all, quite fast, entirely. large my comfortable to sit. summer look fishing... thank you!
all super!
good glasses. ultraviolet filtered real tested in the sun. sit face perfectly.
packed perfectly. extinguishes slightly light head, and it all. the polaroid. ☺️ store recommend.
holland thnx nice product to quick delivery
packed well, quality давольно and
Product received as per description ... Shipping time is not bad ... Product quality is very good ... Recommended ... Thank you store ...
quality, recommend!
superb Quality. comes with pouch, branded tissue wipe, polarisation test card, nice box, very well packaged. I recommend.
quality is good, all as stated, 5 + thanks
10 stars if it молодец продовец glasses super all is excellent. shipping упоковка super.
excellent glasses, fast shipping (2 week). packed perfectly!
600 usd. general cool. assembled well, косяков without, not cumbersome, packing decent. pretty освещённой track on at night. polarized effect present, checked lcd screen just in case, included with invisible have test though picture. приморья to within 20 days.
it is good. good quality. took/evening night ride in the car. have not yet tested. испытаю дополню-like.
goods come. packed store very well. the seller thanks packaging. glasses are very good. polarization is.
advertising says "vision", but it a sunglasses .. sorry i had the night vision. the itself is very good (plastik, leather case, carton box a, plastik and finished a bubbelplastik envelope). the glasses with as sunglasses, so do it but given away. very fast. there was no communication in sale.
excellent glasses, not distort, well packed. goods 12 days to bottom новгорода дошел come upon arrival отслеживался track by sms. ставлю пятибальной evaluation system by store 10 points, рекомегдую seller.
wholesale peru 32 days arrive, free shipping arrive well packed figment Is the store recommend figment i expected.
притензий to product quality no. упаковвно all good. all listed in the description сотовляющие is. качесто lens not checked operation more themselves... long.
Very very awesome glasses. Infact the product is much better than photographs and description. Feels high end quality as soon as you hold it in hands. Shipped sooner than expected. Perfect packing.
shipping fast. excellent glasses yourself. fully description соотвествуют. thanks!
all in the best order! goods consistent with the description, well wrapped. recommend store!!!
fast shipping, quality is good, also at an altitude of packaging
where there are pattern namecard holder with goggles for the test, as pictured sample yellow glasses manifest the dolphin sea, it without visible, high quality glasses
excellent glasses. very fast shipping here is not take regret.
дошли two weeks. packed well, сломалось and not помялось no. quality is good, протирка box and complete. thanks to store.
sunglasses good quality дошли like fast, receiving 10 days to send of though not говорилось original 14 than before, store recommend. trying to look like the post in inside, заклеен again and вскрыт package has been white and запилили рыло your box that's not, not so there box as склеишь originally), thank you the seller brand logos are everywhere as the package and and салфетке and glasses case glasses through fish visible, photo attached. seller plan later work. feedback покатаюсь дополню in all weather conditions on, good mood.
quality is excellent. glasses with more ordered. area ростовской shipping to 17 days. store not consorted.
two weeks дошло quality good, bought 11.11 on sale quality super money such for, продовца recommend.
and very good glasses, polarization present. very fast delivery went just over crimea in two weeks.
excellent очечи! fast shipping! price fire! excellent workmanship! glass distort. them all clearly visible. polarization present. not loose, sit good. recommend store and store!!!
ჩამოვიდა მალე, ხარისხი 10/10, გირჩევს ყველას... very good 10/10...
very good quality glasses. boarded влитое as. тоникованны wonderful.
excellent glasses, good packing, bundle rich. in night time needed especially улицами освещенными with. встречные сглаживают good night on track lights. nutri front but with perfect should be clean, glasses impair малейшем dust when visibility. need glasses themselves when receiving вымать (production in some oil) мыл i rub and mr. мускл. if you can night ride bright lights.
Fast delivery. high quality glasses polarization is present. a good company, excellent price. cool case and cloth. mail Russia could not break goods judging by the strongly crumpled boxes they were on the glasses booty.
Yes, class. rich packaging and a set, good look and sit on his face.