SHIPPING AND DELIVERY
We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
How do you ship packages?
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Do you ship worldwide?
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
What about customs?
We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
How long does shipping take?
Shipping time varies by location. These are our estimates:
| Location |
*Estimated Shipping Time |
| United States |
10-20 Business days |
| Canada, Europe |
10-20 Business days |
| Australia, New Zealand |
10-30 Business days |
| Central & South America |
15-30 Business days |
| Asia |
10-20 Business days |
| Africa |
15-45 Business days |
*This doesn’t include our 2-5 day processing time.
Do you provide tracking information?
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
My tracking says “no information available at the moment”.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
Will my items be sent in one package?
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
REFUNDS & RETURNS POLICY
Order cancellation
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Refunds
Your satisfaction is our #1 priority. Therefore, if you’d like a refund you can request one no matter the reason.
If you did not receive the product within the guaranteed time( 45 days not including 2-5 day processing) you can request a refund or a reshipment.
If you received the wrong item you can request a refund or a reshipment.
If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
- Your order did not arrive due to factors within your control (i.e. providing the wrong shipping address)
- Your order did not arrive due to exceptional circumstances outside the control of Feseldo.com (i.e. not cleared by customs, delayed by a natural disaster).
- Other exceptional circumstances outside the control of www.feseldo.com
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
Exchanges
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
Ordered a long wire, very convenient! With the store did not communicate
I order not for the first time from this store. Very fast delivery, excellent quality! Everything works, charges quickly, cables are suitable for data transfer. Thank you to the seller, very satisfied))
The goods came very quickly, did not even expect))) pleasantly surprised. Quality is good, everything works fine! Packing-soft package with pimples))
The parcel came in SCO for 18 days. Charging is good. Goes without a block well, it's not scary. There's always a spare house. The cord is flexible I hope to last longer than the native charging. Thank you.
All my friends buy in this cable store, recommend the store!
The wire works! And this is the main thing)
Everything works! Quality Guarantee!)
The best cable you can buy, excellent quality, you have to do your best to break it.
I order the third time from this charging store, and every time very satisfied. Go not long, work well. The first worked for six months, the second four months, this one will see. But, by the way, charging refuses begins gradually, so you can wait for a new one. As for me, the ratio of price/quality/service life is excellent, compared to other charges, which can not withstand months with very careful use. Thanks to the seller.
Excellent!
Buy not the first time from this store wire data! Super
Fine product, delivery took longer than shown.
Everything is fine. Very good store. Definitely recommend.
The cable works, it's not the first time I take from this store
I order for the third time, everything works, the quality is satisfied.
The cord came in for two weeks, everything works, and the same company cord I bought for the duty officer in the car in which he worked for more than a year and works dosihp
Delivery 3 weeks. The quality is excellent. Charges perfectly. Recommend!!!!
Very quickly reached Minsk. Literally in a week and a half. Packed perfectly. Sellers with AliExpress in this succeeded. The wire itself is thick, looks very good. The plug in the connector is inserted without much effort
Excellent cable. Works without complaints. Walked 1,5 months to Kursk
All well packed, delivery 3 weeks. With the store did not communicate
Everything is OK, in the case has not yet tried
Order priyshov for 14 days. The cable is good. I recommend the store.
Super cool, I wish I bought it earlier:) High quality and best price, even better than original IPhone cable.
Long gone. But the problem in the post of Russia. Charges quickly. Stylish
Two weeks to Moscow. Partially served. The wire is good, spent in business.
The wire works. I did not communicate with the store. Put as a gift fastening for The Wire, thank you!
Good cable, fast delivery. I recommend
Feels like a good cable. You don't have to rely. Charges. She took for power bank. I like everything
It's been a month. I order only from this store. High quality and fast.
In appearance, the cord is good charged, packed qualitatively. shol is true for a long time, not tracked.
Excellent cable, charge, delivery to moscow region over fast
Everything is super! I take not the first time. Delivery to st. petersburg about a month
As always, everything is super, i will order more
Good yakichi. Dovgy and bayniy. Jorge's trophies.
Shipping to msk 2 weeks, track is half tracked. Quality is good for your money. I recommend!
Is not bad as product. This is the second that I buy. L'avevo already bought 3 months ago though it is a little failed. The Provo do new
Just like the hands of a surgeon and a pianist.
I order a second time. Everything works, the order is satisfied
I order already 3 times in this store for several pieces! Everything always works and delivery is fast!!!
Good lace, but autumn long mail.
Thank you very much super everything works
Thank you super fast shipping
It took 23 days to the city of lyubertsy, moscow province, packed standard, works. We'll see how we show ourselves.
very quick delivery. thank you so much. don't know yet if it's working . i will let you know later.
All the time i order from this store and never regretted!!! The fastest delivery and the goods at the highest level.
Many thanks to the store! I ordered 29.08.19g. Received the order on september 17, 19, the delivery is fast, excellent, i am very very satisfied.! Ordered for the third time, the usb cable is good and quality, ordered two pieces and immediately received. Good seller and honest!!! I bet 50 stars! I recommend to buy in this store!!! Yes almost forgot, the seller put a gift velcro for the usb cable, many thanks for the gift.!
Very good quality, and delivery in 1 week. Unbelievable fast!!! Fully recommended.
Finished in 3 weeks. Looks not bad, works! Its price is working!
Delivery is fast, the wire charges. I buy already 3 wires from different stores and all work for no long (. Let's see how long this will last
I order a second time, all as in the description, packed perfectly, works. Thank you store
Great quality cable. Standby time about 1 month
The goods are here! Everything works! One minutes-it took a long time to moscow!
Cable is good.
I order not for the first time, a convenient cord, now i decided to immediately order three one for dad. I use it with pleasure, 2 meters a lot, sorry not for 1,5, 1 and for me short
This time the delivery is less than a month, i take a long time, and friends too. But when you return when even after 2,5 months did not come the covers, the store until the last asked to wait more. But the wires are excellent, and trouble happens sometimes.
Surprisingly, the wire came quickly and this despite the fact that the number was not tracked, but there was a notification in the mail application that the parcel to the office (surprisingly russian post began to work well!)! The wiring itself is good, they look great, the phone is charging, i hope to live a long time (: at first glance made qualitatively!
The parcel came pretty quickly, everything is fine. Thank you to the store.
Very good quality, works well, arrived in 15 days
Excellent cable
Good wire. Braid is strong, to the touch like a plastic mesh, i think for a long time enough. Very comfortable "chip" compared to the standard, which is small and uncomfortable. As a gift, the chinese put two soft clamps-velcro for twisting wires. I recommend this store! Delivery is fast, track was cured. Sent the next day after payment.
Excellent cables, the quality is cool, the colors are bright, the wire is tougher than the original one-will not bend. As a gift there is a velcro for compact cable storage.
The cable charges, took for iphone5. Delivery to kaliningrad-a month.
Midget! The plug sits tight, but the cord itself is soft! Baseus has elastic like a string! In general, it will go!
Good cable. Charges. Data transmission works. Came through meestexpress
Priyshov shvidko, see the wealth of the city.
Great. Delivery is fast.
Tavar shol for a long time. and so everything is fine, the cord works.
Everything works. No complaints yet. Ethically, everything is perfect. Rich color, good weaving.
Was charging 1,5 months. I take the second such, and very satisfied with the quality. I recommend to buy!
Executed qualitatively. Its functions perform, charges quite quickly (iphone 6). Very cool braid, visible fibers, from the side it looks like metal. The color is just a bomb!
The order came in 10 days, unexpectedly quickly. Very fast. The order is satisfied.
Good and quality wire all works no claims, the store added clamps in the kit that also pleased
The product came to belarus for 16 days, everything corresponds to the description, i recommend the store
Good use the eup.
Quick arrive Happy with the bright colours Thank you
Excellent shoelaces. I order not the first time.
Excellent lace, already the second take, works stably
Very quickly came. Iphone 8 + charges.
Great and really high quality Cable. The Cable are super processed and have a accordingly thick Diameter. I would buy anytime! RECOMMENDED BUY
Received in Kerala in 16 days.
I order here for the third time! Everything is fine, it works! Very beautiful!
Excellent wires, delivery a little more than two weeks. I order not the first time. And friends. I recommend
In krasnoyarsk for 2 weeks. The cable is excellent! Everyone is happy! Recommend!!!
Lace received. Everyone is happy. Works. Solid tight. There is a velcro for fixing. I did not communicate with the store. Sent quickly. The month lay on the dill
It came a month after the order. Corresponds to the description.
Quality looks excellent. Branded packaging. Works. I hope it will work for a long time.
Yak curl on the hang, yakisna pakuvannya, i yakisniy cord, iphone to fish and do not wiggle, charge super bo-above (tovstiy) cord, good contact.
Cable good durable all works :)))
Hello excellent description, very good product, excellent store of, kind and fast in reply to messages. 5 + 5 + 5 + 5 + 5 + 5 + 5 + 5 + 5 + ☆☆☆☆☆☆☆☆☆☆☆☆☆☆☆☆☆☆☆☆☆☆☆☆☆☆☆☆stelle deserve thank You.
The parcel came, although the tracking was that in the way. Everything works. I advise the store. To the moscow region reached half a month +-
Looks good! Let's see in the work...
The wire seems very durable. Works. Walked more than 2 months, put in a box. Thank you. Good.
The goods came quickly enough) i order a second time, everyone is happy) thanks)
Atejo for 18 dienu neregistruotu. Labai patenkinta ilgiu. Krauna Gera.
Color cool))) came quickly, delivery paid. In the work did not check, later i will add a review.
Fast shipping. Packed well all whole. Works fine quality is good. I advise the store.
-Everything ok.! Thank you very much
Everything is fine, thanks to the store. Order to stavropol was a month.
Very fast shipping, light bomb, charge fast)
I'm delighted! Quality at altitude, i order the second time. Delivery to ukraine exactly 2 weeks