SHIPPING AND DELIVERY
We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
How do you ship packages?
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Do you ship worldwide?
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
What about customs?
We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
How long does shipping take?
Shipping time varies by location. These are our estimates:
| Location |
*Estimated Shipping Time |
| United States |
10-20 Business days |
| Canada, Europe |
10-20 Business days |
| Australia, New Zealand |
10-30 Business days |
| Central & South America |
15-30 Business days |
| Asia |
10-20 Business days |
| Africa |
15-45 Business days |
*This doesn’t include our 2-5 day processing time.
Do you provide tracking information?
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
My tracking says “no information available at the moment”.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
Will my items be sent in one package?
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
REFUNDS & RETURNS POLICY
Order cancellation
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Refunds
Your satisfaction is our #1 priority. Therefore, if you’d like a refund you can request one no matter the reason.
If you did not receive the product within the guaranteed time( 45 days not including 2-5 day processing) you can request a refund or a reshipment.
If you received the wrong item you can request a refund or a reshipment.
If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
- Your order did not arrive due to factors within your control (i.e. providing the wrong shipping address)
- Your order did not arrive due to exceptional circumstances outside the control of Feseldo.com (i.e. not cleared by customs, delayed by a natural disaster).
- Other exceptional circumstances outside the control of www.feseldo.com
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
Exchanges
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
perfect!
very thanks
Great Quality. would recommend to buy. Build quality is good and as per description.
Item was as described. Good product. Satisfied customer.
bien
super. quality beklediğimin too. product only tell-tale-solid, very beautiful, fashionable. fast shipping. with original box and original carry pouch. this quality at this price super. shop strongly recommend on and so forth.
Nice, though sometimes the nose pieces reflect on the lense, and bother the eye. They look very nice.
is quite good hasp, sit the good, see as show on the sun
Excellent
As previously the sunglasses git perfect.
бомбовски look, height quality
very cool glasses!!! very satisfied husband
3 weeks. glasses this money for normal.
Good quality and fast shipment to Chile . Perfect fit
short, glasses super. shipping fast.
excellent fast it all the goods thank you
nice items. protect the frame of aluminum iine been waiting for. but plastikmiş. nicer though i would recommend him...
product quality satisfied. packaging is no 1 and was fast shipping. i highly recommend this product and the store.
super as always high quality fast and. to store респект
exelent thank you for your help and support. I love this glasses. always
excellent, stylish. meet the whole description. fast shipping enough
thank you really super store glasses клас свподает description
glasses super, referrers very fast 14 quality exc.. advise, to store респект
like glasses
Really stylish. Loving it
beautiful glasses
honest store and recommended!!!! excellent!!!! a + + + + + Shipping fast.
very high quality sunglasses made. no defect no notice. with springs душек joints. прорезинены душки themselves, therefore slip on your head. wearing very comfortable. light complete, microfiber cloth wiping glasses & av.
all is excellent. moscow to within 15 days.
урааа, the came. expected before and much) from the first-all clear lenses for firm. frame попроще look at this, so they are and cheaper чутка plus fly cap with no hope (all lens for the season previous поцарапались). even in russian post умудрилась замять carton (probably played to football). only помялась carton packaging пострадало rest not some points-. очешники-all complete, wipe, controll pictures. only очешниках (being all three) брачок некриминальный fabric in one place. speed will not affect it exactly the oh oh. any question about small-lens кривизне поезжу them will be seen. if the дополню. -all level total as expected
I am very satisfied from the glasses and supplements. Thank you!
excellent product, note 10 same.
cool glasses! delivery fast, 4 brought their ordered courier march 30!
I am relay impressed with quality and price. 100% as described.
Very happy with product
very nice las GLASSES and stylish them coming ACCESSORIES.
beautiful see product use
thank you. all like in the description, courier brought very fast.
store is great. contact super. very polite seller. placing the order ship out after 1 hours. Aliexpresste is such a vendor did not see. Mikemmel
Awesome quality! Fast delivery in 17 days.
exquisite all
very nice recommended supplier
superb product.. and awesome design..
суперские glasses. shipping fast. thanks to store.
екатеринбурга up to 12 days, nice is not completely smell, excellent and so
arrived today all ok great store recommend the all quite thank you
very good glasses. all advise. it is like.
disorders bad. but in the end yield all work out. product nice optimal quality. blame is not your sim the post office. good sales. hug.
commodity excellent! very satisfied. fast shipping севастополя 12 days. recommend
great item.. perfect.. just what I need
very good and very nice. is perfect .. thank you..
perfect quality
really awesome.. product..! nd thanx for fast delivery... as i expected..!
very cute and good
super indico!
matches the description. delivered. thank you.
All perfect
excellent
quickly and in good condition look ok
order received, all was well packed, thanks to store.
order more'll recommend glasses super fast дошел goods
excellent glasses, all satisfied. thank you. delivery before the moscow 10дней.
Ok thanks
ok
many thanks are very cute
glasses super! ten days delivery. recommend! goods excellent.
Good.
excellent quality, tal figment Which looks las PHOTOS, super the Purchase According made.
A RFB taxou, the store sent as the required conditions. I recommend the product and the seller.
good quality fast shipping thanks
very good and light with nice soft nose padding will buy again very good quality
thank you so much...
glasses пришлиочень fast, уфы 9 days before shipping courier to flat. quality worthy, very light frame, outdoor пробовала until the then дополню feedback.
excellent Shipping and receive tank novelty super According .....
arrived A week after the agreed originally But are well
perfect.. 5 + + +. 100% recommend.
top, good quality super, good. fits. 4 pc i ordered. 1a + greeting from switzerland
Excellent will buy again 10/10
Good product, same as the description. I'm very satisfied with the transaction. Thanks
excellent figment, very nice las GLASSES and Shipping very fast.
excellent super Good figment!
good figment and very happy,
excellent excellent selling figment.
ok
perfect
F.C Sxm...
Excellent quality, good value for money
very pleased with the product wrapped good no scratches I recommend
excellent glasses. recommend.
because you I 4 single crystal wine LOOSE But after tighten the perfect GLASSES SCREW las
Great item. high quality
VERY recommend this store, very good and very fast
Good
a top glasses. is good and time within... thanks
Quality not that good
Excellent service thanks
everything ok thank you
пришёл goods, time met-quality excellent пробовать'll apply.-store recommend!!!
nice sunglasses - good quality and fast delivery
good!
Perfetct!
fast arrived cute
Good quality
good quality,satisfied
glasses quality, peter quickly come 2 week
Super !
wonderful glasses i love them. fully recomendet.
Very Good and very fast
excellent delivery
Glasses very top I liked very comfortable not tighten the sides very good even recommend
Very cool sunglasses naprawde work. is cool case and sciereczka.
Delivery to the door in the Kirov region. everything is very well packed. Points liked. the only bow in my opinion is not on the ear sit. maybe this is the first impression. everything else was fine. all happy. it was sent very quickly. Warehouse like in Russia. delivery by courier. thank you very much.
object of very good quality, simply perfect
INTERESTING model
quickly delivered, good stuff, nice and safety packing
I like them, it is clear. the only PEGA Is left a poco separated from the face.
Points super advise taking
Very nice Sun classes. Thanks for this transaction.
Wonderful
excellent product as described . fast shipping. store recommended
I found a extremely well packaged product, very good the product, the boxes came, the delivery time was also very good, the cloth that came to clean the lenses the packaging with the box, the case that came with a key chain, the instruction manual that did not come in English, is a little bad, came all in Chinese or Korean or Japanese don't know how it is written, but it is not the case, this is the least the product i found it very tight, I liked the color of the lenses the way of them inside the way that the people can see, the frame found it very firm very good seems to be a quality product and durability.