SHIPPING AND DELIVERY
We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
How do you ship packages?
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Do you ship worldwide?
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
What about customs?
We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
How long does shipping take?
Shipping time varies by location. These are our estimates:
| Location |
*Estimated Shipping Time |
| United States |
10-20 Business days |
| Canada, Europe |
10-20 Business days |
| Australia, New Zealand |
10-30 Business days |
| Central & South America |
15-30 Business days |
| Asia |
10-20 Business days |
| Africa |
15-45 Business days |
*This doesn’t include our 2-5 day processing time.
Do you provide tracking information?
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
My tracking says “no information available at the moment”.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
Will my items be sent in one package?
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
REFUNDS & RETURNS POLICY
Order cancellation
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Refunds
Your satisfaction is our #1 priority. Therefore, if you’d like a refund you can request one no matter the reason.
If you did not receive the product within the guaranteed time( 45 days not including 2-5 day processing) you can request a refund or a reshipment.
If you received the wrong item you can request a refund or a reshipment.
If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
- Your order did not arrive due to factors within your control (i.e. providing the wrong shipping address)
- Your order did not arrive due to exceptional circumstances outside the control of Feseldo.com (i.e. not cleared by customs, delayed by a natural disaster).
- Other exceptional circumstances outside the control of www.feseldo.com
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
Exchanges
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
good watch
very cool
the product is very cute
great watch loved, delivery was super fast, are congratulations
beautiful
execelente figment, well packed
very satisfied
пришёл goods a month. matches the description! as long as go time will tell then! store recommend!
came sooner than expected time thanks
Ok
watch all excellent робочне смотритса and beautiful. to 4 weeks shipping
28-3-2018 ordered and 5-4-2018 within a week within the super fast product as as described i recommend the store sure to top am happy
free shipping relog Is very beautiful and elegant. many thanks EVERYTHING excellent
one of the best
all conforming combined
cord excluded according to watch good watch parasına
the carton the watch seems well constructed, only the wrist band seems simpler. let aguardar the durability.
nice watch
arrived in perfect condition, optimal quality exactly equal the photo!! very satisfied!! recommend!!
This cool!! very happy
Very good product I am satisfied
watch very satisfied! thank you!
It is amazing! Only had to remove Some parts to make it smaller, But Thats not your problem!
excellent figment, a poco Long l a BRACELET But Is solvable.
ok
watch is like the picture. package is ok. because i lay 4 star: -the end buttons are totally inutiles, just to design, like which tourne crown not and you need to adjust needle second it is impossible. if it had been previously stated that have been genuine (the product mebase) more .. -design j'apprécie, very beautiful appearance. however, i recommend this store = car 2 jan 19 dec. controlled and received product.
Amazing. Fast and quality
hello the product to be very nice quality at This price automatic watch of course very cool however it is recommended at such a price do not expect a very high credit provision for mid end product price but i am satisfied he left,
Είμαι πολύ ικανοποιημένος
Is the second Purchase, highly recommended selling. EVERYTHING stands accord the post. good working perfectly Clock car and house mechanism finishings! many thanks!
all-match order. it. watch well packed. пострадала delivery when contact.
good
product as described. thought you'll bigger, but tá good sized. watch very cute
excellent service, iic shipping to 1 month, bearing 11.11, skeleton excellent, фирменно look, bracelet is also excellent quality, satisfied ооочень husband! 5☆! and store recommend! the more second this watch, bought in this store. buy first year, chronometer, were also very satisfied, now looking rejoiceth husband and on them, go. so buy not regret! all happy shopping!
very good
заказала 25.11, 12.12.17 received. match quality. store recommend. well packed
Je demande à être remboursé de l’intégralité de mon argent
all, store recommend
Very satisfied! Very professional. Thank you
excellent Clock, very fast shipping Shipping
смотритса very solid. pretty тяжолые. all show time there and gear insides visible
watch super for 100% compatible recommend sprzedawce description
Thank you so much for your good work
excellent اوصي
hologe is good arrived looks very beautiful
good store
so everyone knows this is a no battery watch which is awsome but read the directions.
all super
if not work well or no Is To my Is custom because FENCE I hope you well
excellent figment like a post. store recommend
good free shipping wholesale figment like posted. store recommend
good
thank you. good
money think your cost. вродь неплохие)
very good gorgeous
all right
lousy up hj not arrived already will pra 4 months wanna cancel
the delivery was very fast less 30 days, however the finish is not very good and existe 2 buttons that doesn't work and the wrist band and pecima
if not what it stops dislikes movement
Professional store like usual. Very fast shipping! Very good comunication! High quality products! Is my 2'nd order from GMT and I can only highly recommend to everyone to buy from them. Packaged exceptional! Thank you!
nicely the clock, the strap Is all you leave you wish, free shipping By But Price More clothing It can order
not really images as figure
watch super well protected, all dziala recommend 100%
order come. all is excellent!
never got the product. 've lost dinheir the
Looks great..
-- normally for this price!
super selling business really.
fast shipping!
perfect!!! cn-15 days to deliver!
Goooood~~
i'm satisfied
Thank u so much. That was very very fast deliver. Christmas gift is ready now.
perfect 16 days arrive spain EVERYTHING.
Hello good night! Although the product took 52 days to arrive, Meets all expectations, very good finishes and excellent presentation, everything is according to the publication, once the steering wheel turns to work the whole mechanism, very happy with the clock, many Thank you!
arrived with 40 days... perfectly as the images
i love love it
walking казани presell 3 weeks. помята packing. watch super!!! to store thank you!!!
good product
very happy, arrived before the envisaged, store super polite and the product is in perfect condition
arrived in thirty days, in perfect condition, product exellent quality and very gorgeous *-* i'm very satisfied.
itit's heavy for a watch, but saying that it is not the heaviest I've owned and well made !
great store!
watch very cute. came with one from pin wrist band dropping, but already dei one way. fast delivery.
Arrived in perfect condition, I recommend the all, apparently of great quality .....
A little bit longer, but that isn't problem, thank you so much, gonna buy another things from you, after 13 days arrived, fast, sorry for my english and have a good day (y)
19 days arrived bi will complain i like state.
Watch gorgeous, the height of the packaging, came in a box
Great quality and functionality. Looks amazing. Recommended
Arrived in less than a month! very good fulfills the promises, excellent product.
Fast chipping good product I recommended and will deal with the store again thanks.
Watch is great just like a picture,i love it. Very fast delivery thank you store.I recomendid.
looks real Nice, a bit to big for me but there must be a way to make it smaller
it's really good product coming timely quality also good with price recommend
Excellent watch and my uncle is happy with this product. Received goods in 16 days. The product is accurate with the pic given and the color was sent accurate. Thank you store I recommend this product! :)
Beautiful watch i have three link it's just remove due to my size
Omg!!! it is wonderful!!! i love it!!! thanks! i recommend store!! excellent = d