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We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
| Location | *Estimated Shipping Time |
|---|---|
| United States | 10-20 Business days |
| Canada, Europe | 10-20 Business days |
| Australia, New Zealand | 10-30 Business days |
| Central & South America | 15-30 Business days |
| Asia | 10-20 Business days |
| Africa | 15-45 Business days |
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Your satisfaction is our #1 priority. Therefore, if you’d like a refund you can request one no matter the reason.
If you did not receive the product within the guaranteed time( 45 days not including 2-5 day processing) you can request a refund or a reshipment.
If you received the wrong item you can request a refund or a reshipment.
If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
beautiful, love me!!! excellent quality
cool! not deformed, not dented. beautiful! looks expensive. satisfied)
very lovely, arrived quickly, came well packed. liked very and highly recommend.
great bag, fast delivery, store recommended
recommend. very good backpack.
very nice
fire backpack!!! half year has active wear, нареканий no. quality is excellent, no more personal and not отвадились стерлось, in a subway езжу though peak 2 times per hour. order more'll!!!
quality is good
i'm very happy with the my bag very lovely! and reached all ok, no none blemish and yes i recommend the shop. and very-thank you!
lovely backpack, roomy and with varios pockets smaller, inside atras and 2 nas sides, beyond the frontal. take but valley the feather.
Very Glam and good quality
very cute backpack, roomy, touch. прошиты strap, not with jackets сползают (this офигенно) the freezing (-20) of course, дубеет, so see how much выдержит it. small one more косячок: несимметрично sewn on bottom webbing, but it is no trouble does not interfere with.
very beautiful. no defects. mauled not come. perfect
come goods of a month, good quality, packed well, надутый inside the package, but the color is not white, milk or ivory. are 4 star. white i really like the all backpack. w that, look'll on. such color if fit you, take the,!.
all super! package in inflatable packaging and backpack to помялся!
московской дошёл неделимостях three order area. track trackable. quality normal. but small pockets inside roomy size very decent. and store recommend. to like very beautiful red
delivery fast, quality is good! even take off oh good looking! such in the shop are k 2x less!
backpack good quality. bought 845 usd. 2200 sold in the shop and rub. i happy. thank you. recommend.
order one month come! not as ожидала))) fine отслеживался) общалась not the store. breadth breadth the backpack, like the picture))))) very glad to!!!
cool backpack. straight all seams, no damage
very lovely backpack. less walking минска to month. odor not, logjams загибов and no. tight шлейках inside the tape. recommend.
all cool)) несильный smell, but it is not scary) lie wallets only shop in such, here and a backpack! satisfied i)
cool backpack! holding. package inside was air, nowhere помялся so. same as the picture!
looks backpack, as picture. smell no. now look to wear.
cool, exactly as the picture. small true but is good, нареканий without... can take.
backpack is very beautiful, бесподобный color, roomy, logjams goods without пришёл and fast, but over one that is not all сняла star one: zipper front crooked кормашке sewn on access what it due to limited. .... sadly ((((
lovely backpack, roomy and
I'm Very satisfied, thanks :)
very beatiful and good quality
brilliant :)
Its not enough for A4 size paper or folder because its smaller. I thought it will bigger but still nice :)
quality is good, thick material, good passed. roomy. find great мамочек young, all necessary hold and hands free. delivery of the month.
super
quality is good. lining is made, напоминающего плащевку hard. прошиты all seams, accessories without scratches.
wife ordered 11.11, why month аж сдэк рнд to shipping the вручили paragraph of issuing not courier. standard packing. looking good it come in good condition, roomy and pleasant to touch, made qualitative, no smell, inside lining шелестит поначалу and then all ok, runs rustling, comfortable and cool humdinger. the who said no-nothing puts store that the gift... for claims 900р short no. shop recommend and. add photo is, and their here, description all-match.
шёл very long, but cost in waiting! super backpack!!!
backpack super!))) думала, less but it to be more than it appears on och that cool) roomy, beautiful and stylish) thank you large)
Is lovely and excellent quality! demoró almost month arrive But valió worth the standby. arrived perfect condition powder. super selling gentle anxieties and answer my ride panties plus me sent a gift. super recommended!
second have заказываю backpack! quality is excellent, packed well, is not mauled. really! shipping courier, less month! order!
just grade! satisfied very, пришол 2, all окуратно tailored, so with air package inside was not пришол мятый.
excellent quality package шла estonia to half month.
Graži kuprinytė. atėjo per mėnesį. Ačiū pardavėjui
3 bottom оторвалась strap week socks. sadness ((not leather, of course ..
backpack excellent, come.-кармашков internal material is only shortcomings, испортится quickly so. other all super
eternity walking, had it when have come, nearly 50 days; no claims quality
goooooood
It took too long to get the bag, it was planned as a gift on xmas, didnt got on time, even if i ordered more than month back. But overall the bag is great.
заказала 11.11, parcel забрала 20.12. have a small dent front. all is excellent in quality and appearance. color nice. roomy backpack
beautiful product. dall order as written after 30 days arrived. very beautiful and fashionable
all likes except mega long shipping сдек подвёл...
quite good. look good. of this little минусов шуршащие pockets. photo visible, pocket no palm is placed, even on the front. delivery of the month, brought сдек company home. package inside was помялся backpack what not account for air.
very nice little backpack, home delivery cdek firm
backpack заказала 12.10.17g. 879,23 bronze rub. the новгор. обл., delivered to mail 15.11.17g. суперский simple backpack, straight stitching, all your place roomy, lining, кормашек many, but not deep (pictured visible, fully fit hand) zipper бегунки workers,-odor minus one (nice). hope выветрится that. надутый-plastic inside, to the держало. but, like all one corner замяли (no trouble!). отписывался store, was. really backpack. recommend products shop and seller. thank you. 5 *
екатеринбурга up to 18 days delivery. cdek home принёс courier company. cool mega simple backpack, all my превзошёл standby. keeps perfect shape roomy very and comfortable. small pockets on front and back zipper, simple pockets at sides, have in the main compartment кармашка simple and 2 small zipper pocket. looks very stylish, офигенно and simple fashion. your money worth all advise. small put more store podarochki: резиночку latching type hair something on the hair, thank you for it. надутый вложен was backpack, not shipping нарушилась shape so. to all!!!
spb arrived within 2 weeks to, courier принёс home. суперский backpack: sewn qualitative, no smell, zipper work well packed (lost on the road shape), notebooks and поместятся, tablet and cosmetic bags and more whatnot. looks stylish! store amiable подарочка put two bonus: своеобразную and bunny ears "elastic hair band hairpin. satisfied very purchase! this order more'll seller! recommend!
fast shipping, backpack good! all + small gift as the picture