SHIPPING AND DELIVERY
We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
How do you ship packages?
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Do you ship worldwide?
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
What about customs?
We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
How long does shipping take?
Shipping time varies by location. These are our estimates:
| Location |
*Estimated Shipping Time |
| United States |
10-20 Business days |
| Canada, Europe |
10-20 Business days |
| Australia, New Zealand |
10-30 Business days |
| Central & South America |
15-30 Business days |
| Asia |
10-20 Business days |
| Africa |
15-45 Business days |
*This doesn’t include our 2-5 day processing time.
Do you provide tracking information?
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
My tracking says “no information available at the moment”.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
Will my items be sent in one package?
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
REFUNDS & RETURNS POLICY
Order cancellation
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Refunds
Your satisfaction is our #1 priority. Therefore, if you’d like a refund you can request one no matter the reason.
If you did not receive the product within the guaranteed time( 45 days not including 2-5 day processing) you can request a refund or a reshipment.
If you received the wrong item you can request a refund or a reshipment.
If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
- Your order did not arrive due to factors within your control (i.e. providing the wrong shipping address)
- Your order did not arrive due to exceptional circumstances outside the control of Feseldo.com (i.e. not cleared by customs, delayed by a natural disaster).
- Other exceptional circumstances outside the control of www.feseldo.com
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
Exchanges
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
cool glasses, comfortable. look beautiful. поцарапалось no. + cloth)'ll more order!
very good!
very cool glasses!!! expensive look! rare is the glasses, but of these, i absolutely love! 490 usd for bought, was then promotion for they продавались 390рэ. other colors in order. затемняют dark. wrote as before, slim fit on face. thank you so much to store вообщем
super fast delivery. box was be damaged. glasses happy. fine glasses. as the description.
cool glasses! second заказываю
all is excellent and fast
me encantaron
glasses look very class. of 2 in my opinion and hasp маркие very fragile and plastic glasses frame. but think problems should be gently to wear. to store many thanks!
Really fast shipping, great quality product! Thanks a lot
Perfect!!! Very fast shipping!!!
Precious pedi las roses and perfect looks, tardaron 1 arrive week, selling recommend.
Súper!!
arrive super fine no Scratch, wrapped as Is due. perfect EVERYTHING.
from enthusiastic i. go all day, the sun, sore eye.
all is excellent fast дошли well--made whole glasses
look great!
Superbe ! Amazing!
beautiful. like the picture
order is 28.03, received 19.04. really super glasses. similar заказывала from other store, разочаровалась but very, even hurt and has been искажали strong because they just look in the sun and лились tears. this is very comfortable, comfortable and class just look. заказывала noctilucent, such namely come. gray green color glass inside (still probably gray), gradient lens top down переходящий smoothly. (from dark to light) very comfortable eyes in the sun, not distort. packaged in box, it's all whole. cloth fabric soft case and has been included. very satisfied commodity, friend all same want ткперь) order!))
super
beautiful SUNGLASSES! super quality nice! and Shipping very fast! the recommend
there was a problem na commodity and the store reembolsou my money, very honest!
very like glasses. not the sun glare, not distort. advise.
excellent
product quality recommend the store
Im in love with them! Just perfect!
Shipping very fast! are pretty
+aaa
compared to the price is very good
description match glasses. оправил very fast store, all was well packed in box. satisfied all, only have tiny царапинка (external заметная еле spoils kind)
overall quality normal. lightweight plastic, wear comfortable. as pictured glasses with color turquoise заказывала store. however hasp пришёл green and color green сиреневым metallic blue lens. a little scratch. wiping микровибрация fabric with case and complete. opened returned because of the color and dispute seller scratch-piece money. about shipping 3-х about it seems.
glasses excellent quality courier to about one week delivery))) thank you!
tal Which, look good quality.
nice GLASSES, good delivery PACKING and
gorgeous!
by packing and very satisfied. description and all-match expectations. super!!!
acid))))) straight душки салатовые))
cool glasses wipe cloth case + gift walking минска order before 26 days.
cool glasses! тряпочный also put cleaner тряпочку storage bag
all beautiful while
заказала 28.04, the post поступила 24.04. me as they like! заказываю their second time, look and steel стёкла поцарапались 1ых y mk "solid))). поскрипывают just previous as. come to similar carton box. fabric and complete платочек pouch case. though очечей заметила not in these color, pink 1ых was all in))). thank you!
super sunglasses))))
amei
Nice glasses, my customer loves them. They came with cleaning cloth and storage bag. Took about three and a half weeks to receive.
all good thank you store))))
very cool sunglasses, recommend
gorgeous
I love these glasses! They arrived quickly within a week or so. Very comfortable and lightweight while wearing. I wore them skiing and they stayed on my face the entire time. They feel like designer quality and are well made. You would never be able to tell that these sunglasses were only $7! Everyone keeps asking me where I get my sunglasses! I want to buy the silver and black colors next! Thank you!!
very good product. liked!
Great glasses!! love them!! they are very pretty and came in a nice package
Very nice and cool sunglasses!
perfect glasses. pretty дошли quickly. recommend.
glasses lindooooo!
shipping fast. quality consistent.
all right, recommend...
liked very, beautifully packaged, arrived smoothly!!!!!
very nice and high quality nice
top class glasses!!! all i satisfied 200%!! came neat, with soft cloth bag and! see them, good glass! come to mail sent 24.02 03.02
the product arrived well without no damage i'm glad the store and reliable many thanks i'm happy congratulations the all and let the shopping
received ok. quality nice
Thank you very much, very fast shipping, good quality, thank you.
the glasses is gorgeous, but it took muitoooooo, pedi in november 2017 and reached yesterday day 22/02/2018
Retro reflect pink glasses are very nice
are wonderful & arrived perfect
very cute glasses. great cost x beneficio.
echo 04/02 rrcibido ORDER 19/02 perfect condition and well packed into BOX carton. your COVER Cloth fabric. reliable store and good communicator
simply wonderful! take the arrive but valley the feather
Just like the picture. Size is also just as described.
Really nice! They're beautiful sunglasses. I tried ordering similar ones from another store after buying these and the quality difference is very obvious. These were made much nicer and more carefully. Packaged well, no scratches, frame sits well. Much higher quality than the others. I'm happy with these.
excellent!!! happy off my purchase!!! volvere a buy stylish you
Is second pair cmque buy and love
very cute
very solid packed. pouch go by yourself, cloth attached. fast shipping, молниеносная shipping молодец store)
lindoooooooooo!!!
very beautiful, conforming the description. looks tough!
cool glasses, like all colors.
spb 3 weeks to less shipping. excellent glasses, description match. this заказываю first time is store and excellent quality goods always well packed, it is for thank you very much.
just glasses bomb!!!!! order more'll
with joy пищит friend. треком with, perfectly and all all-match. thank you very much, store and recommend to everyone.
chic glasses. hundred percent satisfied. quality height.
great product, great store! 100% recommended!
not got the product through today.
excellent
excellent
very cool, upload photo no time, but very satisfied, all-match description, glasses case and cleaning cloth
good glasses, :) is clear stir may мелковаты slightly, but still look quite good. wide face is not to fit, frame width as the upper edge of 14 cm. material plastic, on the screws to shape the whole lens frame. enough glasses lightweight. and case прилетели салфеточкой in box with included. our mail about tracking information ошибалась several times, thanks to store, and with all my messages withstood убеждениями))) sorry for this:) blog in my and information more photos and (or the itao slasty поисковике any https: // m.itao.com/detail/show.htm? postid затемняют ru lang = = 10007940974716 & comfortable have gradient. recommend
excellent glasses, defects, far east month come on
EVERYTHING ok
очечи excellent!
color wrong But waved MONEY
quality is good! thank you
excellent product and good store
cool!!!
I really like these sunnies
ok
conforming described. well packed.
Came so quickly. Super happy with the product. Will definitely buy from this store again. Wonderful condition and a great colour!
excellent figment, arrive in time suitable Compliant using pledged. thanks
free delivery 2 months More delay pdto
perfect and very fast delivery
very weak, looks glasses de toy
glasses заявленного smaller size for my face small very like a.
Amazing I loved it
o oculos é muito nice. free epacket paguei frete foi problem and o single selling enviou By china post.
quality taste the LENS personally me, simple.
loved the glasses! is lovely too! came well packed in one canister cardboard, no no scratch the lens. the lens him is very good and well mirrored. great pra party rave (who will know kkkkk) .. the delivery take quite, but per account the post office the brazil, not at supplier.
all, thank you
order received, not delivered. недобросовестный store, обманул. shipping service representative promised deliver goods, and not скрылся but rang. con it! never have not buy, in this shop
had q pay a q came incorrect and pedi this and not liked, looks like a glasses toy...
my girlfriend adorou. very cute same
excellent product quality, recommend the store!
gorgeous! well packed and tracking worked direitinho!
gorgeous looking.
quality nice as seen las PHOTOS But look fashion Piñata
10 stars :) got in about 35 days, could track, was packed in a paper box, didnt look very well but inside was everythong allright. Glasses ar very nice, very light and madae well. Seller wrote me first gave me all the information. Rekomenduoju!
beautiful, high quality made. mirror. затемняют good.
loved the glasses lovely too ja is the second i buy.
excellent glasses. fabric with carton box and packaged in, not повредились. made of plastic material, mirror fully. not strong and not distort затемняют special color, ie can wear неяркое and sun.
Super fast shipping and carefully packed item that was true to description
great material, very lovely, came well packed and reached super fast, store super considerate. loved
excellent glasses, and this shop заказываюв first time not satisfied always very quality full shipping and a +++++ feedback here: https://ru.itao.com/item/10006975953993
честнй store, glasses qualitative, good, thank you.
all super! заказываю second time, first поцарапались (very fast fast and царапаются залапываются but cool look
moscow week to 3! excellent, this very cool glasses amount! thank you store!
Beautiful glasses! perfect, arrived fast, like in the photo, excellent material, came well packaged, and comes with the bag to store and cloth for cleaning! loved!
Lindooooo glasses, arrived in 45 days and is equal the photo!!!
Orders from this store not the first time. glasses as always super. as always packed perfectly. parcel reached 16 days is fully consistent with the description.
2 weeks to get to bucharest. cool glasses..well packed
Points prikolnye. before ordering I saw a friend... one to one!
They are beautiful! perfectly packaged. 2 weeks to Moscow. trek tracked
Beautiful, stylish, beautiful glasses. zakazyvala with coupons store took около320 rub. goods and the seller is very dovolna. Glasses were tightly packed in a box. prishli in tsellosti and the sound. points to individual pouch and cleaning садфетка prilogaetsya ochkov. glasses themselves were sealed bags. the seller sent the order the 3 days, glasses came for mesyats. долбанутая would have come sooner if not mail Russia sent my the parcel at the other end in our city. after 7 days not the from the post office staff, otprvili so that my parcel at my post office I had to taxi отравляться at the specified address and вызволять my parcel. what to do with the post Russia, work like they just can not. the seller again thank you 5 + + + + +
Very cool sunglasses reflect, but to be honest about the sun, they do not protect making all unnatural color green, as if the glass is used the same tinting on old auto watch unpleasant otherwise the quality is super, plus the store has put a cloth and cover in the set, and I returned 18% value through cashback service ali. P * ub/1gjjka, so the purchase very good, Use кэшбэком, save your money, link to work you need to remove the symbol (*) I recommend seller as very fast shipping excellent packaging and product is definitely worth the money!
Long time so quickly received an order, two weeks from the date of payment. commodity pleased fits the description.
The glasses, a hundred rubles crazy coupon. there is a small flaw the frame on one of the halves недорисована until the end. the store offered a discount on the next order or refund. otherwise very comfortable glasses, do not put pressure on the nose. Included was a cloth cover and a napkin.
Delivered less less than a month. excellent packaging: box, the bag, cloth glasses themselves in the protective film, предотвращающей appearance scratches.
May 17 in Moscow ordered, received on 31 May. perfectly packaged! There is a napkin and rag cheholchik
Very nice sunglasses! Good quality! I really recommend the store!
Excellent points, well packed. the quality is very good. parcel arrived 25 days, is fully consistent with the description. very honest store.
I liked the glasses! I advise buy, delivery fast, summer have time to reproach! Thanks store!!!
Excellent points! came in a box branded bag and cloth! were wrapped in foil, no scratches and damage. I am happy!